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Al Spitzer Ford

Cuyahoga Falls, OH

Overview
Employees
Reviews
Vehicles
4.6
731 Reviews
At Al Spitzer Ford, we're dedicated to providing our customers with a hassle-free experience every time they visit us! With an extensive line-up of brand new Ford models as well as our certified and pre-owned used car selection, we've got the perfect fit for you and your family. Our Financing experts are always available to work with your loan and lease needs, and the Service team stands ready for anything from routine maintenance to larger repair orders. Stop in to our Cuyahoga Falls dealership today and see everything Al Spitzer Ford has to offer you!
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3737 State Road

Cuyahoga Falls, OH

44223

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Showing 731 reviews

March 18, 2026

Always happy with the service here. I drive by two different dealers to get here. More

by BPMKR
Recommend Dealer
Yes
Employees Worked With
James Strosnider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Strosnider
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Mar 18, 2026 -

Al Spitzer Ford responded

Thank you for choosing our service team for your Ford. We’re pleased to earn your loyalty each time you drive past other dealers to reach us.

March 16, 2026

Carfax available straight from the web listing. Straight forward dealer. I would do business again. More

by wayne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Zanko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Errick Herrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Al Spitzer Ford responded

Thank you for highlighting the easy access to the Carfax report and the straightforward experience. We’re glad your used Hyundai Elantra purchase went smoothly. We look forward to helping you again.

Mar 17, 2026 -

Al Spitzer Ford responded

Thank you for your feedback!

March 13, 2026

Had a very nice experience with them. Worked on my fleet vehicle and I was new to the process. Everything went well vehicle works properly. More

by nortonjack429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Knittel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Valentine
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Mar 13, 2026 -

Al Spitzer Ford responded

We’re delighted to hear your first fleet service experience went smoothly and that your Ford E-Transit is running properly. Our service team enjoyed guiding you through the process. Please reach out anytime if you need further assistance.

March 12, 2026

All of my concerns handled correctly and efficiently All of my concerns handled correctly and efficiently and friendly staff More

by Dtoth6
Recommend Dealer
Yes
Employees Worked With
Andrew Knittel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Knittel
Report | Print
Mar 12, 2026 -

Al Spitzer Ford responded

Thank you for letting us know that Andrew and the team addressed your concerns with your Ford F-150 Hybrid effectively. We’re glad our staff could provide friendly, efficient service. We look forward to assisting you again.

March 12, 2026

Was very helpful and explained everything that was going on in detail. Scott Gilmore was excellent. More

by Mgrimm3317
Recommend Dealer
Yes
Employees Worked With
Mark Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Carter
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Mar 12, 2026 -

Al Spitzer Ford responded

Hello, we’re pleased you found our team helpful and appreciated the clear explanations during your service. Thank you for trusting us with your Ford Escape. If you have any further questions, please let us know.

March 02, 2026

I've always had great experiences here, from service to buy my vehicle. Highly recommended this place More

by Hayes32boro
Recommend Dealer
Yes
Employees Worked With
Mark Igleheart, Mark Igleheart
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Mar 03, 2026 -

Al Spitzer Ford responded

We’re grateful for your kind words about buying and servicing your Ford Explorer. Your recommendation means a lot to us. We look forward to welcoming you back soon.

February 28, 2026

It was perfect. The timing really worked out for me. No hassle, no worries. Really throw. More

by d22728713
Recommend Dealer
Yes
Employees Worked With
Andrew Knittel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Knittel
Report | Print
Feb 28, 2026 -

Al Spitzer Ford responded

We’re glad the service appointment fit your schedule and went smoothly. Thank you for trusting us with your Ford Focus. We look forward to helping you again.

February 27, 2026

Very friendly and courteous even ask use if we need anything like a drink, during or visit. We purchased or ford escape the same day. Thanks to Cooper. More

by torino429
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Shaheen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2026 -

Al Spitzer Ford responded

It’s great to hear our team made you feel comfortable by offering refreshments and attentive support during your visit. Congratulations on your Ford Escape purchase. Michael is delighted to have assisted you and appreciates your kind words.

February 26, 2026

Wait was a little longer than I expected for what was done but overall great service More

by Shelia.evans761
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore, Scott Gilmore
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Feb 27, 2026 -

Al Spitzer Ford responded

Thank you for the kind words for our service department, Shelia! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Feb 27, 2026 -

Shelia.evans761 responded

👍🏼

February 22, 2026

Very good Very good appreciate the shuttle Very good appreciate the shuttle. Answering this is the worst part of the experience More

by MIKE@MJUSKIW.COM
Recommend Dealer
Yes
Employees Worked With
Mark Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Carter
Report | Print
Feb 23, 2026 -

Al Spitzer Ford responded

Thank you for your five-star review and for choosing us to service your Ford Focus. We’re glad the shuttle made getting around easier. We know writing reviews isn’t always fun, so we truly appreciate you taking the time.

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