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Al Spitzer Ford

Cuyahoga Falls, OH

4.6
594 Reviews

3737 State Road

Cuyahoga Falls, OH

44223

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Showing 594 reviews

September 08, 2023

Devon Stahl w as a pleasure to work with when buying my Ford Escape at end of lease, he walked me through the process and made it comfortable and stress free. More

by jocar1
Recommend Dealer
Yes
Employees Worked With
Devon Stahl
Sep 08, 2023 -

Al Spitzer Ford responded

We appreciate you taking the time to give Devon this lovely feedback! It is an honor to have your confidence and loyalty, and we are so glad that Devon took great care of you and your automotive needs. Looking forward to seeing you in the future. Take care!

September 02, 2023

Ryan Greewood was a pleasure to work with. He and his team made my buying experience very positive. More

by todd.tietze
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan G and Trey
Sep 05, 2023 -

Al Spitzer Ford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Ryan and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 31, 2023

Lindsey Warner always goes above and beyond to help me with any car issues. I wouldn’t go anywhere else for service. More

by Tonya.bldt5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linsey Warner
Aug 31, 2023 -

Al Spitzer Ford responded

Thank you for your wonderful review! We are so glad that Lindsey could consistently provide you with top-notch service. It is an honor to have your confidence and loyalty, and we look forward to continue providing you and your vehicle with our best care in your visits to come!

August 04, 2023

Great job, I went on Monday to see the truck, the payment was too high for me, so we left. The next day on Tuesday Rusty called and said, we will give you more for your truck, and lower the price of our tru More

by Davischerokee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty, and a very nice young man in finance.
August 03, 2023

Lindsay was SO Very Helpful with All my questions & nees. She was prompt in getting my kit ordered & in & explained to me in terms I easily understood. They even washed my car & made her shiny & prett More

by chrisgerakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Warner
Aug 15, 2023 -

Al Spitzer Ford responded

Chris, We greatly appreciate you taking the time to leave Lindsay this positive review! We are so glad that she took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 14, 2023

Here's the deal - when looking for a new/used car it's always a complex, and sometimes a stressful experience. We worked with Gary and Matt, and it was a great experience! Gary worked with us to get our d More

by JoshFromAZtoOH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Zdesar
Jul 14, 2023 -

Al Spitzer Ford responded

Thank you for taking the time to leave us this positive review, Josh! We greatly appreciate the opportunity to work with you, and we are so glad that Gary and Matt took great care of you. Our guests' satisfaction is our utmost priority. We warmly congratulate your daughter on her first vehicle- on behalf of the entire team! Please do not hesitate to let us know if there is ever anything more that we may help you with.

June 21, 2023

Great service, Lucia is so sweet and always very helpful . Wouldn't take my car anywhere else More

by Babs
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lucia Thomas
Jun 22, 2023 -

Al Spitzer Ford responded

Babs, Thank you so much for your positive review! It is an honor to have your confidence and loyalty, and we are so glad that Lucia consistently takes great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 14, 2023

I believe the service department did very good job. Scott, the service writer. He was very professional and a pleasure to deal with. The work was done correctly and so far so good. Everything is workin More

by rburner72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Hesson, James Newton
May 19, 2023

Joshua Renyolds did a great job working the deal and explaining everything. I finalized the deal over the phone and was in and out of the dealership within an hour. More

by d.sharp5703
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Renyolds and Matt
May 26, 2023 -

Al Spitzer Ford responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with Joshua Reynolds was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! Please let us know when your new vehicle is ready for its first service. You won't be disappointed!

May 17, 2023

Lindsey helped me out so much with getting my tires and oil change. Was very patient with me and answered all my questions with kindness. Lucia is always nice when I come in as well. Ryan and Hunter the gu More

by Shonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey, Lucia, Hunter and Ryan
Jun 08, 2023 -

Al Spitzer Ford responded

Shonnie, Thank you for sharing this positive review! We are pleased that our team could continually provide you with the quality service you so much deserve. We thank you for confiding in our dealership with your automotive needs. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!

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