Alamo Toyota

LOVE Alamo Toyota! Max Abedi is a great salesperson!! This is our 5th car in 3 years from Alamo Toyota and they have always been better than a car dealership. And a great service department too. Max firs This is our 5th car in 3 years from Alamo Toyota and they have always been better than a car dealership. And a great service department too. Max first sent me a text. I was thinking about trading and that text pushed me over the edge. Then he waited on me in the rain with 3 little kids. Max is an asset to your company and a very professional courteous sales person. More

Found cars we wanted on Toyota web site that said contact Alamo Toyota. Called made appointment and sent screenshots of vehicles we wanted to see. Vehicles not there after driving from Austin to San Antonio. Alamo Toyota. Called made appointment and sent screenshots of vehicles we wanted to see. Vehicles not there after driving from Austin to San Antonio. No apology. Just tried to sell vehicles not fitting our criteria. More

We were extremely pleased with all of the help we received from Marty Schlabig and Roger Alcorta, who put us in our new Highlander. Thanks received from Marty Schlabig and Roger Alcorta, who put us in our new Highlander. Thanks More

Oscar Salas walked out in the rain to verify and photograph the beautiful Toyota Camry we purchased to ensure we weren’t driving 65 miles for a wild goose chase. He was very professional and didn’t photograph the beautiful Toyota Camry we purchased to ensure we weren’t driving 65 miles for a wild goose chase. He was very professional and didn’t use 100 words when a direct answer would work. Thank you Oscar for being that guy. Pierre Hernandez handled the finance and was very informative on different avenues of payments and how to improve my car buying experience. All in all I finally found a place to recommend and I will be back. We got our basic information in the car on Saturday and drove the car off Monday at noon. No wasted time. Thanks guys More

Would have given no stars ... Thought I purchased a vehicle but come to find out that financing falls thru like a week 1/2 later..and now they need more money ... I was giving a loaner vehicle while my vehicle but come to find out that financing falls thru like a week 1/2 later..and now they need more money ... I was giving a loaner vehicle while my newly purchased vehicle was being checked out cause of the check engine.. ok I understand ... safety issue.... ok then calling back and forth with them ... so I go back in to see what the problem is and am asked for more cash down.... if that was the problem initially you could have just said that ... I could have given more down .... but you bs and now I don’t want it anymore... horrible customer service... Justin in financing never called me back after I called several times .... salesmen are just salesmen not their fault... thanks for nothing ... they even took my floor mats from my trade in and couldn’t find to give them back ... do not recommend ... More

When I received a phone call from Sam, I mentioned to him that we had bad experiences at North Park and Boerne Toyota. He said I will make sure you are taken care of no funny business. I told him the vehicle that we had bad experiences at North Park and Boerne Toyota. He said I will make sure you are taken care of no funny business. I told him the vehicle I wanted as well as the price range of everything. We were there an hour or less (test drive and all) and I walked out with the vehicle I wanted. The service was friendly and great as well as not wasting my time. The financial department Pierre was great as well he didn't take up our time pestering about a protection plan. To where you normally feel like they just push and push. I would go back again and send my Soldiers there who are in need of a vehicle. More

Received an email regarding a possible early lease termination, so I contacted my Sales Consultant, David Munoz. David took care of me when I started my old lease in 2018. I set up a time with him o termination, so I contacted my Sales Consultant, David Munoz. David took care of me when I started my old lease in 2018. I set up a time with him on Saturday, and he had started getting things in line by the time I got there. I was able to end my current lease, and begin my new lease in just a couple of hours...arrived, looked over the inventory, took a test drive, and went through financing. They even switched my bed cover over to my new truck on Monday. Now I'm enjoying my new Tundra...great truck! More

This is our 3rd Toyota Camry that we have bought from Alamo Toyota since 2015. Our Salesman that we had when we bought our 2020 Camry Hybrid was Caleb Lee. He is very professional and always very helpful Alamo Toyota since 2015. Our Salesman that we had when we bought our 2020 Camry Hybrid was Caleb Lee. He is very professional and always very helpful answering any and all questions. I would highly recommend asking for Caleb when shopping for a Toyota at Alamo. Pierre was our closer in Finance and was very thorough in explaining our options at closing. Mostly we have had Roy as our Service Representative and he has always been very efficient in helping us in the service department. We have always had great experience at Alamo Toyota. More

we bought a certified pre-owned 2020 Toyota RAV4 XLE AWD We went to the dealership slightly afterhours on a Saturday night to look at this vehicle I saw online. Mr. Vicente Valadez (a new sales representativ We went to the dealership slightly afterhours on a Saturday night to look at this vehicle I saw online. Mr. Vicente Valadez (a new sales representative) approached us and briefly attended to our needs answering some questions before providing us with the necessary information to schedule a test drive the following Monday when the dealership was again open. He was professional in every aspect and made the purchase process as seamless as possible. We are very happy with our certified pre-owned 2020 Toyota RAV4 XLE AWD. More

Got a used car 2016 Accord. We had a few misunderstandings, yet when I brought to their attention they handled everything without question. I found it very refreshing that they stood by the misunderstandings, yet when I brought to their attention they handled everything without question. I found it very refreshing that they stood by the product they sold. Thank you Pierre H. I will be a returning buyer because of the sales team and the way they handled the adversity. More