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Alan Webb Chevrolet

Vancouver, WA

4.8
713 Reviews

3712 NE 66th Ave

Vancouver, WA

98661

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713 Reviews of Alan Webb Chevrolet

April 09, 2021

Great Dealership. The sales staff is the best I have dealt with. I have purchased five vehicles from them in seven years. The service Dept. is very good also. I go all the way back to the Curt Warner da More

by pmcgary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Jason White
Apr 14, 2021 -

Alan Webb Chevrolet responded

Patrick, Thank you for taking the time to share this kind review. We are thrilled to hear that our Sales and Service staff have earned your continued patronage. We value your time and feedback. We look forward to seeing you and your Silverado in the future. Take care and have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

April 09, 2021

Travis was nice to work with. We were in and we were out in a couple of hours. The sale was easy, we got what we wanted More

by JMAUSTIN8456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Zavala, Keith Dubay
Apr 14, 2021 -

Alan Webb Chevrolet responded

Janice, We are happy to hear that Travis was nice to work with and your purchase was completed in a timely manner. We value your time and feedback. Thank you for choosing Alan Webb Chevrolet for your vehicle needs. We look forward to seeing you and your Equinox in the future. Have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

April 07, 2021

I was very impressed with the customer service here. I was treated with respect and honesty which is hard to come by these days. Bo and Bob were both amazing to work with. More

by slt1311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Cochran, Bob Nodine, BO Lusher
Apr 14, 2021 -

Alan Webb Chevrolet responded

Susan, Fabulous! We are pleased to hear that Bo and Bob were amazing to work with and provided a sincere purchasing experience. We value your time and feedback. Thank you for choosing Alan Webb Chevrolet for your vehicle needs. We look forward to seeing you and your Bolt EV in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Chevrolet Auto Family

April 07, 2021

The buying process was quick and painless. Travis listened to what I wanted and was able to deliver the perfect buying experience! The financing was quick and easy and they did not push and extended More

by Jennifer2808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Zavala, CJ Seaman, Keith Dubay
Apr 08, 2021 -

Alan Webb Chevrolet responded

Jennifer, Thank you for taking the time to share this nice review. We value your time and feedback. We are pleased to hear that Travis was attentive while delivering a perfect buying experience. We look forward to seeing you and your Camaro in the future. Have a wonderful day! Sincerely, Your alan Webb Chevrolet Auto Family

April 06, 2021

Very disrespectful. Told me I had to run vehicle before checking oil. Check oil while warm which is a lie. Argumentative. Bad customer service. I will never return to this dealer and will inform others. My More

by Alysha meadows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Sailer, floyd Quiding
May 25, 2021 -

Alan Webb Chevrolet responded

Alysha, We appreciate the feedback and I will talk to the Service Department in regards to this issue. We pride ourselves on meeting all expectations on the Service and Sales side. If there is anything further I can look into, please reach out to me directly.

May 26, 2021 -

Alysha meadows responded

I highly doubt anyone will look into this because I have had numerous other people reach out and say they have had the same experience all you guys had to do was 1 not lie and treat me like I don’t know what I am talking about and 2 fix the damage done to the paint on my truck because I was able to prove you guys did it as you parked my truck in a bush on your side lot and not a single person has reached out to me to fix it. Word of mouth can destroy a company!

April 02, 2021

Amazing dealership!!! Salesman was knowledgeable and made us feel very comfortable. I will recommend to all my friends. CJ in finance did an incredible job, very pleased More

by kevinkastner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BO Lusher, CJ Seaman
Apr 05, 2021 -

Alan Webb Chevrolet responded

Kevin, Awesome! We are thrilled to hear that Bo earned your recommendation. Thank you for taking the time to share this nice review with a 5-star rating. We look forward to seeing you and your new Silverado in the future. Have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

April 02, 2021

Was soured at first with initial salesperson but Monica and Jamie really stepped up to the plate and provided me with excellent service and quickly More

by Jbardonner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Cochran, Jamie Johnson
Apr 05, 2021 -

Alan Webb Chevrolet responded

James, We are disappointed to hear of your initial interaction with a staff member. We are sorry we fell short of your expectations. We are thrilled to hear that Monica and Jamie stepped up by providing excellent service. Thank you for taking the time to share this nice review. We value your time and appreciate your feedback. It helps us to grow a positive customer experience for you and others. We look forward to seeing you and your Silverado in the future. Take care and have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

April 01, 2021

Great customer service I enjoyed the courteous and friendly people of the dealership. It was a pleasure working with these 2 individuals. Of my friends go there I would recommend they talk to them. More

by tvparch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson, Jason White
Apr 01, 2021 -

Alan Webb Chevrolet responded

Terry, We are happy to hear that Jason and Jamie were awesome to work with and earned your recommendation. We value your time and feedback. We look forward to seeing you and your Silverado in the future. Thank you for choosing Alan Webb Chevrolet for your vehicle needs. Have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

April 01, 2021

Best experience I’ve had at a dealership. John Anderson was great to work with start to finish. Allan Webb Chevrolet takes care of its costumers. Super happy with my GMC Sierra. More

by merrill.figueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson, Keith Dubay
Apr 01, 2021 -

Alan Webb Chevrolet responded

Merrill, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that John was great to work with from start to finish. We look forward to seeing you and your Sierra in the future. Take care and have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

April 01, 2021

They are wonderful. Travis did an excellent job and went out of his way to get what I wanted. Natalie made everything easy and simple. More

by jlov35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Travis Zavala
Apr 01, 2021 -

Alan Webb Chevrolet responded

Judy, We are pleased to hear that Travis did an excellent job and went out of his way to get what you wanted. We value your time and feedback. We look forward to seeing you and your Equinox in the future. Thank you for choosing Alan Webb Chevrolet for your vehicle needs. Take care and have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

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