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Alan Webb Chevrolet

Vancouver, WA

4.8
713 Reviews

3712 NE 66th Ave

Vancouver, WA

98661

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713 Reviews of Alan Webb Chevrolet

March 28, 2021

Bob did a fantastic job and I would recommend him to anyone!He was very attentive to what I needed and provided excellent service throughout the entire purchase process More

by sean.cox
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, John Anderson, Bob Nodine
Mar 29, 2021 -

Alan Webb Chevrolet responded

Sean, Awesome! We are pleased to hear that Bob did a fantastic job and earned your recommendation. We value your time and feedback. We look forward to seeing you and your Silverado in the future. Thank you for choosing Alan Webb Chevrolet for your vehicle needs. Take care and have a wonderful day! Sincerely, Your Alan Webb Chevrolet Auto Family

March 26, 2021

Jamie was awesome, an excellent consultant who was helpful and went the extra mile. The selection of pickup trucks is as good as I've seen in the region. The dealership is conveniently located, clean, More

by paulvames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
Mar 29, 2021 -

Alan Webb Chevrolet responded

Paul, Thank you for taking the time to share your experience. We are pleased to hear that Jamie was awesome and went the extra mile. We sincerely apologize for the initial poor explanation for the OFAC or Red Flag. We value your feedback. Your insights help us to build a positive customer experience for you and others. We look forward to seeing you and your Ram in the future. Take care and have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

March 20, 2021

Alan Webb Chevrolet was more than accommodating. They were eager to take our used truck in trade for the new truck. Bo Lusher made the purchase of the new truck both easy and fun as we were purchasing fr More

by makena5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance department was great , BO Lusher, CJ Seaman
Mar 24, 2021 -

Alan Webb Chevrolet responded

Winston, Congratulations on your new Silverado. We are thrilled to hear that Bo made the purchase both easy and fun. We value your time and feedback. Thank you for choosing Alan Webb Chevrolet for your vehicle needs. Take care and enjoy your new truck! Sincerely, Your Alan Webb Chevrolet Auto Family

March 13, 2021

Jason White was very knowledgeable and made our purchase flawless. The dealership has a comfortable vibe as well as very clean. I will recommend Alan Webb to my friends. More

by cherylposey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason White
Mar 15, 2021 -

Alan Webb Chevrolet responded

Cheryl, We are happy to hear that Jason was knowledgeable and made your purchase flawless. We value your time and feedback. Thank you for taking the time to share this kind review, a 5-star rating, and your recommendation! We look forward to seeing you and your new Chevy Silverado in the future. Take care and have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

March 12, 2021

Bob was very helpful and very friendly, I would highly recommend him as a salesman. He’s very relatable and doesn’t feel like a high pressure salesman More

by GJROM517
Recommend Dealer
Yes
Employees Worked With
Bob Nodine, Jay Salaz
Mar 15, 2021 -

Alan Webb Chevrolet responded

Glen, Thank you for taking the time to share this nice review. We value your time and feedback. We are happy to hear that Bob was very helpful and friendly earning your recommendation. We look forward to seeing you and your Silverado in the future. Take care and enjoy your new Truck! Sincerely, Your Alan Webb Chevrolet Auto Family

March 06, 2021

Very professional staff. That was a second purchase for us at the same location. Great experience. Easy to communicate and deal with all staff we met. Thank you! More

by amckorney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson, Jason White, John Anderson, CJ Seaman, Jay Salaz
Mar 15, 2021 -

Alan Webb Chevrolet responded

Andrew, Awesome. We are pleased to hear that our staff was professional and earned your repeat business. We value your time and feedback. We look forward to seeing you and your new Trailblazer in the future. Take care and enjoy your new SUV! Sincerely, Your Alan Webb Chevrolet Auto Family

March 05, 2021

I will never go back to the service department. I called twice with no return call. I went to the service department and they are rude and "don't have the time to help." They told me "we can have a serv More

by MeInVancouver
Recommend Dealer
No
Employees Worked With
I didn't get a name
Mar 15, 2021 -

Alan Webb Chevrolet responded

Hello, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving your experiences in the future. Respectfully, Floyd Quiding Service Manager 360-574-1131 ext 230 Floydq@alanwebbautogroup.com

February 28, 2021

The staff at Alan Webb were extremely accommodating and listened to what I wanted and ended up leading me to a beautiful pickup truck I love more each day. More

by b.jordan11171987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason White, CJ Seaman
Mar 08, 2021 -

Alan Webb Chevrolet responded

Bethany, Thank you for taking the time to share your experience with us. We value your time and feedback. We are pleased to hear that our staff was accomodating and attentive to your vehicle needs. We look forward to seeing you and your Silverado in the future. Take care and enjoy your new truck! Best wishes, Your Alan Webb Chevrolet Auto Family

February 26, 2021

Friendly sales associates, clean and comfortable sales floor. Answered all of my questions quickly and honestly. Highly recommend to anyone looking for a new or used vehicle. Will be returning for my next More

by GWILK72
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson, Dave Milbrandt
Mar 08, 2021 -

Alan Webb Chevrolet responded

Greg, We are pleased to hear we earned your recommendation and high remarks with our friendly staff, clean, and comfortable environment. We value your time and feedback. Thank you for choosing Alan Webb Chevrolet for your vehicle needs. We look forward to seeing you and your GGMC Canyon in the future. Have a wonderful day! Best wishes, Your Alan Webb Chevrolet Family

February 19, 2021

My sales person was awesome. Jury still out on service department. Again salesperson was awesome. Sales manager is also great to work with. Sales person Jamie. More

by 2017YELLOWZ06
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson, Keith Archer
Feb 22, 2021 -

Alan Webb Chevrolet responded

John and Shirley, Thank you for taking the time to share your experience. We value your time and appreciate your feedback. We are happy to hear that Jamie was awesome. We hope you allow our service department an opportunity to deliver exceptional service on your future visits. Thank you for choosing Alan Webb Chevrolet for your vehicle needs. Take care and enjoy your new Silverado! Sincerely, Your Alan Webb Family

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