Alan Webb Chevrolet - Service Center

DONT SERVICE YOUR CAR OR TRUCK HERE! I brought my 2002 Silverado in last week oil change, prior to service I called for a quote. The quote was $84.00, being a Duramax diesel I thought tha I brought my 2002 Silverado in last week oil change, prior to service I called for a quote. The quote was $84.00, being a Duramax diesel I thought that was reasonable. I also had a oil leak I wanted a quote for repair. When I went to pick up my truck the bill was $ 105.00! I explained that I called and was quoted $84. The salesman claimed that was only with a coupon? I was not told about a coupon! I asked about the oil leak and how much it would cost for the repair. The service person said there was no leak or there would be a note on the service form. (Prior to service I had a quote for repair from a local garage) A little upset with the price of service, I was surprised at the remark about the oil leak I went home and inspected the 105 dollar service I just paid for. to my despair I found that the oil leak was still there and present with oil on the front of engine, windshield wiper fluid was empty, The wiper blades were sun worn, NOTHING ON THE MULTI-POINT INSPECTION FORM WAS CHECKED! BUT EVERYTHING SHOWED GREEN ON THE CHECK LIST! I wrote Jamie the company relations person with my complaint. her quick response is that she would forward to someone which would respond in the next business day. Its almost a week. I have not heard anything. I would hope that anyone thinking about a service with Alan Webb service center in Vancouver would think twice before going here! More

Quality Service Been taking both vehicles for 2 years now. The waiting room accommodates everyone and is clean, the team is friendly, your car is treated with care. I Been taking both vehicles for 2 years now. The waiting room accommodates everyone and is clean, the team is friendly, your car is treated with care. I wish they vacuumed and washed your vehicle after oil changes. That makes for a nice treat when you get your car back. Jiffy Lube does it, and charges less and uses the same exact oil????? More

Awesome Got me in timely fashion and also did some extra work I need done at last minute and no problem they did awesome. Thank you all for speedy return time Got me in timely fashion and also did some extra work I need done at last minute and no problem they did awesome. Thank you all for speedy return time. Love my Camaro. More

Making repairs Good thorough service and check up sure is expensive. Like Brian in Service quite well. I brought in my 2013 Acadia GMC and yesterday brought in my 20 Good thorough service and check up sure is expensive. Like Brian in Service quite well. I brought in my 2013 Acadia GMC and yesterday brought in my 2004 Chev Siverado More

Aug 20th visit Everyone took care of me in a timely manner. All work was done and explained to me, and recommendations for future visits offered. I appreciate the Everyone took care of me in a timely manner. All work was done and explained to me, and recommendations for future visits offered. I appreciate the printed report also. More

Very professional. I have dealt with David Sailor for many years and have found him to very familiar and professional with the Chev's that I have owned. I have dealt with David Sailor for many years and have found him to very familiar and professional with the Chev's that I have owned. More

Good service, slick and sleazy sales So my wife and I went to Alan Webb because of the service. The service department has been great no matter who we deal with (but we’ve primarily deal So my wife and I went to Alan Webb because of the service. The service department has been great no matter who we deal with (but we’ve primarily dealt with Brian Wilson). Have no complaints about service quality, been real informative, helpful and tried to get everything done in a timely matter the right way. The price is a little high though. My main complaint is with the sales department, whenever you think slick, deceitful used auto salesmen... that’s our experience with the their sales department. They at least talked to us (hence we bought a car), so they did better than Dick Hannah, but I couldn’t count the lies I found after the fact. Hardly anything was “as promised” will never go back to buy another car, but I like the service department. More

Quick and Easy Taking my Tahoe in for a regular oil change couldn't be more quick or easy. The service is awesome and I was in and out in no time. Thank you! Taking my Tahoe in for a regular oil change couldn't be more quick or easy. The service is awesome and I was in and out in no time. Thank you! More

Reduction pump Ken Harris is great to work with. He stayed in touch and keep me informed about the complete process and ETA. All the service people where great to Ken Harris is great to work with. He stayed in touch and keep me informed about the complete process and ETA. All the service people where great to work with. More