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Alan Webb Mazda

Vancouver, WA

4.7
1,248 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,248 Reviews of Alan Webb Mazda

June 24, 2019

A very pleasant experience. I was very impressed with the quality of the Mazda 3. It is really a luxury car. I can't wait to get it. I feel like a kid a Christmas. More

by lenlundquist
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sundine, Natalie Erickson, Chris Smith, Garret Carter
Jun 28, 2019 -

Alan Webb Mazda responded

Mr Lundquist, Wonderful! we are happy to read that you had a very pleasant time while shopping for your new Mazda3. Thank you for taking your time to leave this kind review and 5 star rating. We look forward to servicing your new Mazda3's future needs. Enjoy! Sincerely, The Alan Webb Mazda Family

June 22, 2019

Everyone is friendly, professional and knowledgeable The facility is clean and welcoming as well as all of the staff. They have a good selection of cars and the staff made me feel welcome and important. More

by PMSCHAFFER19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Gregg, Megan Robin, Olivia Lyon, Steve Mantzouris, Chris Smith
Jun 24, 2019 -

Alan Webb Mazda responded

Mr. Schaffer, Wonderful! Thank you for taking your time to share this kind review and 5 star rating. your feedback and time are valuable to us, it helps us to continue to build a positive customer experience for you and others. We look forward to servicing your CX-9 in the future. Take care and enjoy your new Mazda CX-9. Sincerely, The Alan Webb Mazda Family

June 22, 2019

Great experience We were able to get a mazda cx-5 quickly and smoothly. Peter was great walked us through everything we needed to know. Thank you Peter for the easy More

by vibrantchord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Gregg
Jun 24, 2019 -

Alan Webb Mazda responded

Vibrantchord, Awesome. We are thrilled to hear that Peter provided a fast and smooth car buying experience. Thank you, for taking your time to leave this nice review and 5 star rating. We look forward to servicing your CX-5 in the future. Have a great week and enjoy your new Mazda CX-5. Sincerely, The Alan Webb Mazda Family

June 20, 2019

Fast yet thorough. The staff was helpful and organized. I was well taken care of. My wait time was much shorter than expected. When they were finished my bill and the wo More

by BURNHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Secora Jones
Jun 21, 2019 -

Alan Webb Mazda responded

BURNHA, Great! Thank you for taking your time to share this lovely review and 5 star rating. Your time and feedback are important to us, it helps us to continue to build a positive customer experience for you and others. We look forward to servicing your vehicle in the future. Warm Regards, The Alan Webb Mazda Family

June 19, 2019

Hassle-free experience and excellent service My wife and I recently purchased a new CX-5 from Alan Webb, and we couldn't have been more pleased with the experience. Devin was very knowledgeable a More

by Nick J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Fahrion
Jun 21, 2019 -

Alan Webb Mazda responded

Nick J, Awesome! We are thrilled to hear that you experienced a hassle-free and excellent service during your recent purchase. Thank you for taking your time to share to kind review and 5 star rating. Your feedback, recommendation, and time are valuable to us. We look forward to servicing your new CX-5 in the future. Take care and enjoy your new CX-5 Sincerely, The Alan Webb Mazda Family

June 13, 2019

Good experience Devin was able to show us the car that met all our requirements. Then Payton helped us with the buying process. Overall very good experience, personne More

by jreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payton Holmberg, Devin Fahrion
Jun 21, 2019 -

Alan Webb Mazda responded

Javier Real, We are pleased to hear that you had a good experience during your recent vehicle purchase. Thank you for taking your time to share this kind review. We appreciate your time and feedback, it helps us to build a positive customer experience for you and others. We look forward to servicing your vehicle's future needs. Take care and enjoy your new vehicle. Sincerely, The Alan Webb Mazda Family

June 12, 2019

Great buying experience Olivia was able to quickly get us in the car we wanted. She listened to what we wanted in a new vehicle and made sure we were happy. Thank you! More

by maggiemyado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Lyon
Jun 21, 2019 -

Alan Webb Mazda responded

maggiemyado, Great to hear! Thank you for taking your time to share this great review and 5 star rating. Your feedback and time are valuable to us, it helps us to build a positive customer experience for you and others. We look forward to servicing your new vehicle in the future. Warm Regards, The Alan Webb Mazda Family

June 07, 2019

Great customer service and Speedy service Thank you Megan for such a warm welcome and finding me a car 🚗 for a few hours while my car was being serviced. I really appreciate it so much! Also, More

by Stan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Robin
Jun 11, 2019 -

Alan Webb Mazda responded

Stan H., Thank you for taking your time to share this warm review. It's feedback like this that helps us to continue to build a positive customer experience. We are happy to hear that Megan provided a great customer experience on your recent visit. We look forward to many more opportunities to provide a wonderful service experience in the future. Sincerely, The Alan Webb Mazda Family

June 07, 2019

Got my Mazda I had a great experience working with Peter Gregg. He was very informative and took his time to show me the features during my test drive. That ma More

by Lhogaboam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Gregg
Jun 11, 2019 -

Alan Webb Mazda responded

Ms. Hoganboam, We are happy to hear that you had a great experience with Peter during your CX-5 purchase. Thank you for taking your time to leave this nice review. and 5 star rating. We look forward to servicing your CX-5's future needs. Enjoy your new CX-5! Sincerely, The Alan Webb Mazda Family

June 07, 2019

Sales person was wonderful but financing was terrible. Devin was an excellent sales person and if not for him, the entire experience would have been terrible.. The paperwork was the major problem and multi More

by chasepat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Fahrion
Jun 11, 2019 -

Alan Webb Mazda responded

Ms. Chase, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving our customers’ experiences in the future. Take care and enjoy your new Mazda. CX-5 Chris Porter General Manager Alan Webb Mazda 360-574-1131 ext 257 chrisp@alanwebbautogroup.com

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