
Alan Webb Mazda
Vancouver, WA
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1,247 Reviews of Alan Webb Mazda
The team alan Alan Webb is truly excited about the cars they sell and it’s obvious. They showed me all the features, talked about options, and helped me learn how all the new technology works. they sell and it’s obvious. They showed me all the features, talked about options, and helped me learn how all the new technology works. More
Bought my Mazda 3 in 2014. First couple of years they treated me very well. Sometime before the pandemic customer service like most industries went into the toilet. I purcha First couple of years they treated me very well. Sometime before the pandemic customer service like most industries went into the toilet. I purchased life time oil changes when I bought my car yet they started treating me very poorly. Now it looks like the damage has been done and they are just trying to hold on. I called and left messages on 3 different occasions over 2 weeks to schedule service and never got a call back. Finally on 4th call I got through and everything went smoothly. I miss the way the dealership used to be. The current group is a better group with customer service than the crappy people they had a couple years ago but the appearance is that this dealership is struggling in this economy. Not blaming current staff. More
This was the first time visiting Alan Webb Mazda. I did purchase and the sales process was the most pleasant I have ever experienced. Thanks to Marcos, John, and David. Great sales team. I did purchase and the sales process was the most pleasant I have ever experienced. Thanks to Marcos, John, and David. Great sales team. More
Mikayla was very polite and attentive while I waited for my oil change. Service was able to help me quickly even with extra add on repairs. I was pleased with the service I received. my oil change. Service was able to help me quickly even with extra add on repairs. I was pleased with the service I received. More