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Alan Webb Mazda

Vancouver, WA

4.7
1,250 Reviews
Call Dealership (360) 334-3000
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3716 NE 66th Ave

Vancouver, WA

98661

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1,250 Reviews of Alan Webb Mazda

September 24, 2021

Car ready on time, excellent service. Service advisor was very helpful and informative. Area very clean More

by JAMMOE326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Benshoof
Report | Print
Sep 27, 2021 -

Alan Webb Mazda responded

Jim, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that your service was excellent, on time, and your service advisor was helpful. We look forward to seeing you and your CX9 in the future. Take care and have a great week! Sincerely, Your Alan Webb Mazda Auto Family

September 24, 2021

Typically good service. Was a little upset when I had to return for a headlamp adjustment but they got me in quickly the next day and rectified the problem within an hour More

by TGIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Benshoof, Detrik Blue
Report | Print
Sep 27, 2021 -

Alan Webb Mazda responded

Tucker, We apologize for the inconvenience of having to come back. We appreciate the opportunity to rectify the problem. Thank you for taking the time to share your experience. We value your time and feedback. We look forward to seeing you and your Mazda3 in the future. Take care and have a great day! Sincerely, Your Alan Webb Mazda Auto Family

September 23, 2021

Staff were eager to get my car checked in and ready for scheduled maintenance. They were also fast and efficient in completing this service. Very pleased with A.W. Mazda’s attention to detail and appreci More

by J-HSTAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Quiding
Report | Print
Sep 24, 2021 -

Alan Webb Mazda responded

Hellen, Awesome! We are pleased to hear that your service was meet eagerness and efficiency. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your Mazda CX9's service needs. Take care and have a wonderful weekend! Sincerely, Your Alan Webb Mazda Auto Family

September 22, 2021

Mazda was offering school district employees a free oil change to start their year off right. I greatly appreciate it!!! More

by barbarahowe13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Sep 22, 2021 -

barbarahowe13 responded

Mazda was offering school district employees a free oil change to start their year off right. I greatly appreciate it.

Sep 24, 2021 -

Alan Webb Mazda responded

Barbara, Thank you for taking the time to share this nice review and for serving our community. We value your time and feedback. We look forward to seeing you and your CX-5 in the future. Take care and have a great weekend! Sincerely, Your Alan Webb Mazda Auto Family

September 22, 2021

They are very friendly and they have quick service. It was very nice and clean in the waiting area as well. More

by dories-coach-09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Sep 24, 2021 -

Alan Webb Mazda responded

Hello, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

September 21, 2021

Good work on recall for 2017 Mazda 3 Touring 2.5 manual for windshield wiper module. More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Sep 24, 2021 -

Alan Webb Mazda responded

Thanks for the amazing review and rating, Juan! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

September 20, 2021

Friendly and knowledgeable. I came in for an educator oil change and they checked my tires. They make sure you are taken care of. More

by NATALIEMAE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Benshoof
Report | Print
Sep 20, 2021 -

Alan Webb Mazda responded

Natalie, Great! We are pleased to hear that our staff was friendly and knowledgeable. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your CX-9's service needs. Take care and have a wonderful week! Sincerely, Your Alan Webb Mazda Auto Family

September 15, 2021

Best experience I've had at a dealership. Wasn't pressured, didn't feel cheated nor did I feel guilty after purchasing my 2019 Mazda 6 Signature. Went to several dealerships and was disappointed bec More

by boalalexander7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Marc Allen, Chris Smith, Blake Labay, CJ Seaman, Collin Griffin, David Milbrandt, Ryan Varner, Jordan Metz, Retha Al-Baiaty
Report | Print
Sep 17, 2021 -

Alan Webb Mazda responded

Ryan, Fantastic! We are thrilled to hear that your purchase was the best experience with our pressure-free approach and valued pricing. We value your time and feedback. We look forward to seeing you and your new Mazda6 in the future. Take care and have a great weekend! Sincerely, Your Alan Webb Mazda Auto Family

September 15, 2021

The staff are very friendly and extremely helpful. They provided me with updates and informed me the tire promotion they have going on. More

by 70cherrysheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Benshoof, Detrik Blue
Report | Print
Sep 17, 2021 -

Alan Webb Mazda responded

Hello, We are happy to hear that your service was informative and our staff was friendly and helpful. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your vehicle's service needs. We look forward to seeing you in the future. Take care and have a wonderful weekend! Sincerely, Your Alan Webb Mazda Auto Family

September 15, 2021

They did a free oil change on my car for working in education. It was fast and easy. More

by Kuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Sep 17, 2021 -

Alan Webb Mazda responded

Shannon, Thank you for all the hard work and continued efforts that you have made with educating our youth. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your Denali's service needs. We look forward to seeing you in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

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