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Alan Webb Mazda

Vancouver, WA

4.7
1,248 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,248 Reviews of Alan Webb Mazda

August 05, 2021

I would not recommend this dealership in Vancouver Wa The customer service is terrible and absolutely no follow through. I drove from BG to check on my car because no one answered the phone after sever More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Detrik Blue
Aug 27, 2021 -

Alan Webb Mazda responded

Lisa, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving your experiences in the future. Respectfully, Floyd Quiding Service Manager 360-574-1131 ext 230 Floydq@alanwebbautogroup.com

August 04, 2021

The staff was very friendly and we're never pushy. Each person I dealt with took time to explain things clearly and fully. I would highly recommend buying your next car at Alan Webb Mazda. More

by Mschafte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Allen, Blake Labay, Jay Salaz, Ryan Varner
Aug 20, 2021 -

Alan Webb Mazda responded

Misty, Awesome! We are happy to hear that our staff were friendly and patient. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your vehicle needs. Take care and enjoy your CX5. Sincerely, Your Alan Webb Mazda Auto Family

August 04, 2021

Friendly and fast staff. Smoothest car purchase we've ever had. Everyone was excellent. I don't have anything extra to say. Have a great day! More

by Aprilsnow1999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Allen, Jay Salaz, Ryan Varner
Aug 20, 2021 -

Alan Webb Mazda responded

Hello, That's awesome to hear. Thank you for sharing your experience with us. We are pleased to hear that your purchase was smooth and our staff was friendly. We look forward to seeing you in the future. Take care! Sincerely, Your Alan Webb Mazda Auto Family

August 03, 2021

A very good experience very kind and polite customer service as well as efficient respectful and curious customer service I was very pleased with how quick the service was completed More

by Dmcila7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Griffin, Alicia Benshoof
Aug 20, 2021 -

Alan Webb Mazda responded

Hello, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

August 03, 2021

Detrik provided excellent service and followed through with the issue by notifying me as he had promised. I appreciate his true customer service! He was a pleasure to work with! More

by Cheese Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Aug 20, 2021 -

Alan Webb Mazda responded

Hello, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

August 03, 2021

The most pleasant experience buying a car that I've ever had. No pressure at all! Couldn't beat the price for the car I got, compared to other local dealerships. More

by Hdhdhhd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Jay Salaz
Aug 20, 2021 -

Alan Webb Mazda responded

Hello, Thanks for the amazing feedback and rating,! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

August 03, 2021

Amazing experience! Got into the car we wanted with no stress. Entire staff was awesome. We will definitely be returning for future needs and services. More

by jrjkreid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Allen, Jay Salaz, Ryan Varner
Aug 20, 2021 -

Alan Webb Mazda responded

Hello, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

August 01, 2021

I was highly satisfied with my experience buying a car here! Chris was very helpful in each aspect. I also appreciated his professionalism. I will surely refer people to this dealership in the future. More

by Tatum Rasmussen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith, Jay Salaz
Aug 20, 2021 -

Alan Webb Mazda responded

Tatum, Thanks for the amazing review and rating! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

July 29, 2021

Still waiting for the follow up call that I was promised when I picked up my car....when will I get the call? Will they even remember what they are following up with me about? My opinion of this center depe More

by TCREWSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Erskine, Detrik Blue
July 29, 2021

Alan Webb Mazda offers prompt service, generous and engaging sales staff, and helpful financial assistance advisors. I purchased a car from them later in the evening and was impressed by the employees’ More

by tsaicollin92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Chris Smith, Jay Salaz
Aug 20, 2021 -

Alan Webb Mazda responded

Collin, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. take care and enjoy your new Mazda3. Best Regards, The Alan Webb Mazda Team

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