844 Reviews of Alan Webb Mazda - Service Center
Highly recommended service department! This service department staff treats its customers well! I have faithfully taken my Mazda here every 5,000 miles as recommended. The service is top no This service department staff treats its customers well! I have faithfully taken my Mazda here every 5,000 miles as recommended. The service is top notch - they try to give you fit you in if they are scheduled out. They have cars available as loaners sometimes which is a huge help. They even patched and repaired a nail in my tire at no charge. Highly recommended whether or not your car was purchased at the dealership. More
Infotainment system repair The infotainment system on my 2015 Mazda 3 crashed, causing it to stick in a cycle of constantly trying to boot up. This had the added effect of perio The infotainment system on my 2015 Mazda 3 crashed, causing it to stick in a cycle of constantly trying to boot up. This had the added effect of periodically blanking the backup camera, which is a safety violation. The service staff was able to get the part replaced at no cost to me aside from the initial diagnostic fee. The only downside was a 3 month wait on the part, since it was constantly on backorder due to this apparently being in high demand due to this problem. More
Very Friendly The service department was clean. Megan was extremely knowledgeable and friendly. She answered all my questions. Service center was very clean and had The service department was clean. Megan was extremely knowledgeable and friendly. She answered all my questions. Service center was very clean and had snacks and water set up More
Excellant Customer Service I called Jessica and she got me in the next day. Her complete service department employees have always been very professional and great Customer Serv I called Jessica and she got me in the next day. Her complete service department employees have always been very professional and great Customer Service. I recommend Jessica and Meagan to everyone I know that drives a Mazda. More
Friendly, helpful, considerate. Considerate of my time, checked out a concern of mine. Friendly and helpful. Printed out possible concerns I may have in the future and letting me kno Considerate of my time, checked out a concern of mine. Friendly and helpful. Printed out possible concerns I may have in the future and letting me know what I need to take care of right now. More
Quick,& Friendly Always nice to come in and relax. Free WIFI and snacks. Staff is so friendly.Love to see what new stuff came out for Mazda. Mechanics are top notch Always nice to come in and relax. Free WIFI and snacks. Staff is so friendly.Love to see what new stuff came out for Mazda. Mechanics are top notch. Dealership is clean and high tech! More
The employees seem to be commited to excellence. Megan does a great job. She keeps you informed on the progress of the repairs on your car. The work done on your car is timely and properly done. Megan does a great job. She keeps you informed on the progress of the repairs on your car. The work done on your car is timely and properly done. More
Service required Always have had a good experience with this dealership. I have always had my 2008 Mazda 3 serviced here and it has over 200000 miles Always have had a good experience with this dealership. I have always had my 2008 Mazda 3 serviced here and it has over 200000 miles More
Timely, friendly and helpful. This was a pleasant oil change. Everyone I talk to was very very nice and very helpful! Russell was extremely nice, we looked at license plates and h This was a pleasant oil change. Everyone I talk to was very very nice and very helpful! Russell was extremely nice, we looked at license plates and he went and got the one I wanted as it was on display.. And I did not have to wait which was great! More
Excellent Customer Service and problem ownership. Went in because my car had been leaking oil from the oil pan plus after my latest oil change. They were able to squeeze me in even thought they were Went in because my car had been leaking oil from the oil pan plus after my latest oil change. They were able to squeeze me in even thought they were short-handed at the shop. The leak was due to a failing washer on the drain bolt and they replaced the washer and re-changed the oil at no charge. More