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Alan Webb Nissan
Vancouver, WA
757 Reviews
If you're interested in a new 2023-2024 Nissan model or used car and live in West Linn, Oregon City, Portland OR or Gresham OR, you're in luck! Alan Webb Nissan has a stellar lineup of new and used cars, including the Altima, Sentra, Rogue, Frontier, and Murano, among many others. If you prefer to explore different car models from the comfort of your home, you'll be happy to know, you can do so simply by visiting our new and used car inventories online.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 757 reviews
May 11, 2021
They don't return calls or offer loaners for warranty customers. I had my inoperable 2020 rogue towed to the dealership because it wouldn't start. It took a week for them to diagnose the issue. This was customers. I had my inoperable 2020 rogue towed to the dealership because it wouldn't start. It took a week for them to diagnose the issue. This was after my boyfriend and I called repeatedly and left multiple messages that were never answered or returned. They told me at pick up that they only looked at the battery and the alternator before deciding it was the alternator. I was with out a vehicle for a week with 2 jobs I had no transportation to get to because they don't provide loaners. I'm disappointed in Nissan for not offering free loaners with the warranty service. I will probably purchase a different brand that does offer it in the future. Not satisfied and will not return. More
by sarah.rudd1984
Verified CustomerEmployees Worked With
Josh Webb
Helpful May 06, 2021
We recently had both of our Nissan vehicles serviced at Alan Webb Nissan. I dealt with both Service Members, depending on what day I was in. Both Curtis and Josh provided excellent front end service. The o Alan Webb Nissan. I dealt with both Service Members, depending on what day I was in. Both Curtis and Josh provided excellent front end service. The overall experience with the service provided was exceptional. More
by VIRGO9266
Employees Worked With
Curtis Snider, Josh Webb
May 01, 2021
Very kind, friendly and accommodating. They always aim to finish work quickly and they do an excellent job. I will continue to go here for all service needs. finish work quickly and they do an excellent job. I will continue to go here for all service needs. More
by AKGORDON2017
Employees Worked With
Curtis Snider
April 28, 2021
I received an excelent service, beyond my expectations. Everything works in good time, kind attention. Good prices. Good recommendations, kind people, Committed to customer, excelent. Everything works in good time, kind attention. Good prices. Good recommendations, kind people, Committed to customer, excelent. More
by jmontenegro60
April 27, 2021
Service was awesome, and very courteous staff at the service desk! Josh for instance was a pleasure to work with, kept me updated the whole way, and answered any and all questions I had. service desk! Josh for instance was a pleasure to work with, kept me updated the whole way, and answered any and all questions I had. More
by curtisfrench93
Employees Worked With
Josh Webb
April 26, 2021
I came in to get the car checked out to see what was wrong and got a quote to fix it that was 2 times the value if the car for a new engine. To fix the problem it needed a short block and not a long blo wrong and got a quote to fix it that was 2 times the value if the car for a new engine. To fix the problem it needed a short block and not a long block that I was able to pickup for $2,000. I think it would be better and not xxxx folks off if the quote was within reason based on the value of the car and not just trying to make money. More
by OUTBACK30
Employees Worked With
Josh Webb
April 25, 2021
Excellent service from start to finish. Very friendly service and happy my car was ready quicker than expected. I didn’t feel pressure to get more work done. service and happy my car was ready quicker than expected. I didn’t feel pressure to get more work done. More
by Steelyjon
Employees Worked With
Curtis Snider
April 25, 2021
I like this dealer for getting reliable work done on my Xterra, with one huge exception. Despite a "recall" regarding passenger side air bags, this Service Center has never been able to successfully fix m Xterra, with one huge exception. Despite a "recall" regarding passenger side air bags, this Service Center has never been able to successfully fix my air bag. Two annoyances result: one, I can never have anyone ride with me; and two, the airbag sensor light on my dashboard flashes constantly! In the past, the Service Center has turned it off; though I knew at some point it would come on again. During the most recent visit, they refused to turn it off. This feature of my Xterra has been an issue for more than three years. More
by DESHAW
Employees Worked With
Curtis Snider
