
Alan Webb Nissan
Vancouver, WA
Filter Reviews by Keyword
By Type
762 Reviews of Alan Webb Nissan
The employees are always so helpful, kind and do a thorough job. The last time I was in I was sure something was wrong with my Pathfinder. They could have totally taken advantage of that and done unne thorough job. The last time I was in I was sure something was wrong with my Pathfinder. They could have totally taken advantage of that and done unnecessary work or claimed to do work that they never did….. And then charge me for it. But no, they were very honest and I figured out my issue, which was with a bug guard I put on it. So their honesty alone is worth going to Alan Webb Nissan for. Thanks, Team Alan! I’ll definitely be back for my next service!! More
The wait time was reasonable however the staff can be a little more friendlier or smile when greeting their customers. little more friendlier or smile when greeting their customers. More
Hard to get a schedule to get an oil change. Their oil change customer service use to be the best. I think you lost your great employees. Like Curtis. change customer service use to be the best. I think you lost your great employees. Like Curtis. More
I went to this dealership as I needed to have a recall completed and a remote programmed on my 2013 Nissan Leaf. I had a very difficult time getting a hold of a live person to talk for scheduling. I was completed and a remote programmed on my 2013 Nissan Leaf. I had a very difficult time getting a hold of a live person to talk for scheduling. I was told they would charge me to program the remote, but can't guarantee it will work. The car was done two days later without any notice and was impossible to get a hold of anyone remotely. I am not impressed with this dealership. :( More
I had my vehicle in for an oil change, which usually takes an hour. I was told they would check with me in an hour. The hour came and went and I got my vehicle back after an hour and a half. without a takes an hour. I was told they would check with me in an hour. The hour came and went and I got my vehicle back after an hour and a half. without anyone ever coming to talk to me. More