
Alan Webb Nissan
Vancouver, WA
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762 Reviews of Alan Webb Nissan
Everyone was very friendly and courteous. They were flexible with scheduling and communication. I do wish they offered rides when the work will take all day but otherwise I will continue to have them w flexible with scheduling and communication. I do wish they offered rides when the work will take all day but otherwise I will continue to have them work on my vehicle More
The lack of customer service at this dealership is sad. They used to provide the best service. Now I have to call, leave messages (for 4 weeks) for the service manager and then never receive a call back. F They used to provide the best service. Now I have to call, leave messages (for 4 weeks) for the service manager and then never receive a call back. Finally reached the service manager and he acted like he’d never received a message (clearly a lie because I left messages with people that emailed him my messages). Anyway, they don’t care about providing good service anymore and we will no longer buy Nissan because of that. The only employee that was helpful was Curtis and from what I understand he’s not the service manager. More
Had to change appt time so that I could get my car detailed. Right before appt was told they couldn’t do the detail. My review was too short Needs to be 25 word minimum I guess this should be good detailed. Right before appt was told they couldn’t do the detail. My review was too short Needs to be 25 word minimum I guess this should be good More
I would Recommend because did help me get into a vehicle and made it easier then other dealerships I delt with. The Manage Dept. was very helpful and resolved the issue that ended up to be part of how the e and made it easier then other dealerships I delt with. The Manage Dept. was very helpful and resolved the issue that ended up to be part of how the exhaust system is made. More
Problems after serving the dash monitor for errors. Back up camera display is pink which wasn't until after service was done. Rubber seal around the windshield is out in a corner which wasn't when I brought up camera display is pink which wasn't until after service was done. Rubber seal around the windshield is out in a corner which wasn't when I brought it in. Told the service individual and they were to fix that. More
They didn't stand behind an employee who had told me my transmission was guranteed for life, as it was the third on put in my car within eighteen months!! I'm a 73 yr. old widow, and tired of being taken a transmission was guranteed for life, as it was the third on put in my car within eighteen months!! I'm a 73 yr. old widow, and tired of being taken advantage of. Don't ever deal with this business!!!!! More
Thank you Steve(bodyshop) for excellent job that he did on my Camaro. It was fantastic to have someone like Steve. I also thank you Gail(estimator) for excellent service she provided, nice person and so on my Camaro. It was fantastic to have someone like Steve. I also thank you Gail(estimator) for excellent service she provided, nice person and so knowledgeable of what she does. More
They are honest mechanic service. For my experience they are friendly. Did the great job on my nissan truck . Easy to make appointments . Thank you... are friendly. Did the great job on my nissan truck . Easy to make appointments . Thank you... More