Alan Webb Nissan

The lack of customer service at this dealership is sad. They used to provide the best service. Now I have to call, leave messages (for 4 weeks) for the service manager and then never receive a call back. F They used to provide the best service. Now I have to call, leave messages (for 4 weeks) for the service manager and then never receive a call back. Finally reached the service manager and he acted like he’d never received a message (clearly a lie because I left messages with people that emailed him my messages). Anyway, they don’t care about providing good service anymore and we will no longer buy Nissan because of that. The only employee that was helpful was Curtis and from what I understand he’s not the service manager. More

Had to change appt time so that I could get my car detailed. Right before appt was told they couldn’t do the detail. My review was too short Needs to be 25 word minimum I guess this should be good detailed. Right before appt was told they couldn’t do the detail. My review was too short Needs to be 25 word minimum I guess this should be good More

I would Recommend because did help me get into a vehicle and made it easier then other dealerships I delt with. The Manage Dept. was very helpful and resolved the issue that ended up to be part of how the e and made it easier then other dealerships I delt with. The Manage Dept. was very helpful and resolved the issue that ended up to be part of how the exhaust system is made. More

Problems after serving the dash monitor for errors. Back up camera display is pink which wasn't until after service was done. Rubber seal around the windshield is out in a corner which wasn't when I brought up camera display is pink which wasn't until after service was done. Rubber seal around the windshield is out in a corner which wasn't when I brought it in. Told the service individual and they were to fix that. More

I had a simple issue, they handled the problem quickly. More

They didn't stand behind an employee who had told me my transmission was guranteed for life, as it was the third on put in my car within eighteen months!! I'm a 73 yr. old widow, and tired of being taken a transmission was guranteed for life, as it was the third on put in my car within eighteen months!! I'm a 73 yr. old widow, and tired of being taken advantage of. Don't ever deal with this business!!!!! More

Thank you Steve(bodyshop) for excellent job that he did on my Camaro. It was fantastic to have someone like Steve. I also thank you Gail(estimator) for excellent service she provided, nice person and so on my Camaro. It was fantastic to have someone like Steve. I also thank you Gail(estimator) for excellent service she provided, nice person and so knowledgeable of what she does. More

They are honest mechanic service. For my experience they are friendly. Did the great job on my nissan truck . Easy to make appointments . Thank you... are friendly. Did the great job on my nissan truck . Easy to make appointments . Thank you... More

I guess I needed to be more clear, I told them the back locking mechanism was out and needed to be replaced, they charged me like $185 to diagnose what I already had diagnosed. locking mechanism was out and needed to be replaced, they charged me like $185 to diagnose what I already had diagnosed. More

After a lot of comparison shopping we found Alan Webb to have the best deals, friendliest staff, most helpful parts department and exceptional service department. We have had the pleasure of owning 3 cars have the best deals, friendliest staff, most helpful parts department and exceptional service department. We have had the pleasure of owning 3 cars purchased from Alan Webb and have never been sorry about our purchase. We always received a generous trade in. If we buy our next car I am sure it will be from Alan Webb Chevrolet/Nissan. More