
Alan Webb Nissan
Vancouver, WA
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760 Reviews of Alan Webb Nissan
Great experience My overall experience at Alan Webb Nissan was truly great. I went in for a scheduled service and it all happened very fast and smoothly. Cory was effi My overall experience at Alan Webb Nissan was truly great. I went in for a scheduled service and it all happened very fast and smoothly. Cory was efficient and thorough in all aspects of the paperwork and addressing my concerns/questions. He demonstrated a genuine interest in my car condition and provided me with a detailed explanation on what they will do during this visit. Not only did they return my vehicle within the promised time, they also looked into my faulty cigarette lighter and replaced a dead fuse for less than $5. Cory also took it upon himself to upgrade my car scheduled services after considering my actual mileage and my prepaid maintenance membership. Doing so I will not lose any benefits I already paid for and had all services performed in time without missing anyone of them.. Truly happy with Cory's actions, attitude, and dealership performance. More
People of their word Everything I have been told has worked out as stated, from the sale to the service. There was only one energetic lower salesman that tried to up sell Everything I have been told has worked out as stated, from the sale to the service. There was only one energetic lower salesman that tried to up sell a feature already on the car but the sales manager ignored him and all was well. The service departed did help upgrade my car with some additional features I wanted to add, with a friendly and professional work standard. Oh yes, there was that smile. Thanks Curtis. More
Bad service and no follow up Dishonest. Not sure about their service and costumer commitment. They say one thing and they do something else. I had to verify what they tell me vs w Dishonest. Not sure about their service and costumer commitment. They say one thing and they do something else. I had to verify what they tell me vs what it say on the receipt and it was not the same. I even asked the service manager and he said they did but it was not listed on the printed receipt and of course the service was not done and their excuse was we have the seal ring on order and will call you when we have it, its been ~2 months... lol More
I feel that the service department is either dishonest or inept. I will never recommend the service dept or Nissan products. I have learned a very expensive lesson about the quality and character of Alan Web inept. I will never recommend the service dept or Nissan products. I have learned a very expensive lesson about the quality and character of Alan Webb dealerships and Nissan USA. More
Great service and friendly and did not take too long, admin mice person and very clean inside and well spaced with COVID 19 concerns . Should wear masks admin mice person and very clean inside and well spaced with COVID 19 concerns . Should wear masks More
Terrific service Josh is a joy to work with; sharp, attentive, friendly and extremely professional. I will always come here for any service needed on my Versa Note. Josh is a joy to work with; sharp, attentive, friendly and extremely professional. I will always come here for any service needed on my Versa Note. More
Professional,prompt, and reliable source for purchase or for maintenance with almost any vehicle on the market . Being Used this dealer for over 10 years with purchase, and car needs.Over all, happy like a for maintenance with almost any vehicle on the market . Being Used this dealer for over 10 years with purchase, and car needs.Over all, happy like a camper. More
Horrible service. They destroyed my car and refused to take credit for it or fix it. Even complained to Nissan Corporate and have not received ANY response back. take credit for it or fix it. Even complained to Nissan Corporate and have not received ANY response back. More
Great customer service. I appreciate all of you for taking care of my vehicle when I come in for my oil change. I would recommend you to anyone. taking care of my vehicle when I come in for my oil change. I would recommend you to anyone. More