
Alan Webb Nissan
Vancouver, WA
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759 Reviews of Alan Webb Nissan
Not real pleased with the sales experience At the sales department the guy I was dealing with was not very helpful with details concerning operation of the vehicle. When we reached a verbal At the sales department the guy I was dealing with was not very helpful with details concerning operation of the vehicle. When we reached a verbal agreement on the sales transaction the man at the counter wrote up the agreement incorrectly twice and at the last minute attempted to add on $350 for something about the blinking rear break lights. I did not go for that More
Great service department Schedule my car for a transmission service, recall item and to find and fix a road noise. They managed to do all of this on the same day, found my no Schedule my car for a transmission service, recall item and to find and fix a road noise. They managed to do all of this on the same day, found my noise and replaced a bearing. Was provided an estimate before hand and they did great work. I will return when I need service work. More
They are quick and professional. No over selling and they are straightforward about prices. I really Appreciated that he got me in without an appointment. are straightforward about prices. I really Appreciated that he got me in without an appointment. More
Warranty and recall fixes Great customer service from Curtis. Unfortunately i wish i had checked before I left that everything was working as it should. One of the fixes was Great customer service from Curtis. Unfortunately i wish i had checked before I left that everything was working as it should. One of the fixes was the drivers door lock. After dropping off the rental car get a ride back I left Nissan and at my next stop the lock/unlock button on the door handle was not working at all and now have to go back again. Hopefully it will be a quick fix but still have to come back and plan for an hour to hour and half appointment again More
Thank you for being there when needed, you folks have always been very good to me again thank you. Thank you Curtis and see you next time. Glen always been very good to me again thank you. Thank you Curtis and see you next time. Glen More
Oil change I come in regularly to get service. The people at the front are typically very kind and call me when my car is ready. The only thing is that one of th I come in regularly to get service. The people at the front are typically very kind and call me when my car is ready. The only thing is that one of the times I've gotten my oil changed the tech broke my engine splash shield and pulled it out the way to do the oil change. I had to tape it up because it was dragging on the ground. Everytime I get an oil change they break it and its dragging again. Super annoying. More
Great service everytime. Takes care of the services my vehicle needs and keeps me up dated when I need it. Always friendly even when it’s busy. vehicle needs and keeps me up dated when I need it. Always friendly even when it’s busy. More
I was very disappointed with the service they took over 4hrs 2hours over what I was told it would take then they told me that they couldn’t rotate my tires after all that 4hrs 2hours over what I was told it would take then they told me that they couldn’t rotate my tires after all that More