Alan Webb Nissan

2012 Recall letter The appointment was not recognized by the service manager! The car was pulled in and checked , the tech said the car didn't need the service. I am thi The appointment was not recognized by the service manager! The car was pulled in and checked , the tech said the car didn't need the service. I am thinking if your records indicate that the service was needed but you didn't think it was needed then where is the accurate information. Sorry the lack of communication and the accuracy of the service recall tell me that Alan Webb Nissan may not be the -place to have one of both of my Nissans serviced. More

organized, courteous, reasonably priced I like having a appointment, getting in and out in a timely manner. Did not visit during the stay at home order. Lounge is nice. I like having a appointment, getting in and out in a timely manner. Did not visit during the stay at home order. Lounge is nice. More

Friendly and courteous Staff. The technicians are well educated and experienced on the Nissan product. My vehicle was returned hand washed which is a great way to get your vehicle back after service. educated and experienced on the Nissan product. My vehicle was returned hand washed which is a great way to get your vehicle back after service. More

Curtis is amazing. Every interaction has been pleasant and professional. I am very happy taking my car in. He knows me by name and that adds to his knowledge of his customers and thier needs. and professional. I am very happy taking my car in. He knows me by name and that adds to his knowledge of his customers and thier needs. More

Very knowledgeable and friendly. When I brought in my car and explained what was going on Curtis knew immediately what the problem was. I will go back if needed. and explained what was going on Curtis knew immediately what the problem was. I will go back if needed. More

Body shop terrible. Work was incomplete and inside of my truck was covered with body shop dust and dirty fingerprints on the cloth sun visors. Sensors were not reset after parts were pulled for work so when truck was covered with body shop dust and dirty fingerprints on the cloth sun visors. Sensors were not reset after parts were pulled for work so when I received my vehicle warning engine light was on.The simonizing coat was not applied so it still needs to go back but not to Alan Webb. More

Everyone was really and quick to help me out. They kept me updated and made sure that I was aware of everything going on with my car. me updated and made sure that I was aware of everything going on with my car. More

Great Service! The crew has done an excellent job servicing our Nissan Pathfinder! Not a fan of the Pathfinder, but we are of this dealership. They take good care o The crew has done an excellent job servicing our Nissan Pathfinder! Not a fan of the Pathfinder, but we are of this dealership. They take good care of their clients. More

Boston, Mike and Justin were friendly and professional making my choice to purchase a Niissan enjoyable. The finance process was quick and I was out the door with my car that same day. making my choice to purchase a Niissan enjoyable. The finance process was quick and I was out the door with my car that same day. More

Second Time I initially took my vehicle in for a specific problem, which didn't get fixed. This visit was the second time in for the same problem. Curtis is who I initially took my vehicle in for a specific problem, which didn't get fixed. This visit was the second time in for the same problem. Curtis is who I usually deal with and I was glad to deal with him this second time. He explained things to me this second time that should have been told to me the first time. I wouldn't have been as disappointed with the first visit had that happened. My rating above has nothing to do with Curtis; only my experience with this particular issue. More