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Alan Webb Nissan

Vancouver, WA

4.2
762 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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762 Reviews of Alan Webb Nissan

March 25, 2020

Very pleasant experience Devan was the salesman I dealt with & was more than acomadating. It didn't take all day as has been my experience in the past. More

by heereslinda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Hoffer
Mar 30, 2020 -

Alan Webb Nissan responded

Linda, Awesome! We are thrilled to hear that Devan was accommodating and efficient during your recent purchase. Thank you for taking your time to share this nice review and 5 star rating. We value your time and feedback, it helps us to grow a positive customer experience for you and others. We look forward to seeing you and your Camry in the future. Take care and stay healthy! Sincerely, Your Alan Webb Nissan Family

March 20, 2020

Great service department while i was there in WA. Thanks for all your help with my car and helping me get to my destination! Josie 🙂 More

by josie.mccleary
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Cory Ellis
Mar 23, 2020 -

Alan Webb Nissan responded

Josie, Thank you so kindly for taking your time to share this kind review and 5 star rating. We value your time and feedback. We are pleased to hear that you received great service during your recent visit. We look forward to seeing you and your Altima in the future. Take care and stay healthy! Sincerely, Your Alan Webb Nissan Family

March 08, 2020

When you try to sell your car It apparently is not important to get a service when you sell your car and not purchasing another one. Through a life situation I need to sell my car More

by kathrin.dietsche
Recommend Dealer
No
Employees Worked With
Boston Clark
Mar 09, 2020 -

Alan Webb Nissan responded

Kathrin, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving our customers’ experiences in the future. Respectfully, Chris Porter General Manager 360-892-9004 ext 260 chrisp@alanwebbautogroup.com

March 08, 2020

This place was an amazing place to go find a new car for a first time buyer. I really enjoyed my sales person and they were very good and had enough knowledge to answer all my questions. More

by Katelin123
Recommend Dealer
Yes
Employees Worked With
Devan Hoffer
Mar 09, 2020 -

Alan Webb Nissan responded

Katelin, Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback. We are pleased to read that you had amazing vehicle purchasing experience here at Alan Webb Nissan. We look forward to seeing you in the future. Take care and have a wonderful week! Sincerely, Your Alan Webb Nissan Family

March 07, 2020

Very Courteous, friendly staff Easy to set up appointments, always greeted with a welcome and a friendly hello. One is kept updated about what is going ond and when it is complete e More

by KMDLJ49SMILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can not remember names
Mar 09, 2020 -

Alan Webb Nissan responded

Peggy, Awesome! We are pleased to read that you received courteous and friendly service during your recent visit. Thank you for taking your time to share this kind review and 5 star rating. We vale your time and feedback, it helps us to grow a positive customer experience for you and others. We look forward to seeing you and your Sentra in the future. Have a wonderful week! Sincerely, Your Alan Webb Nissan Family

March 05, 2020

He’s probably the most chill and layed back guy at any dealer ship I’ve ever been to. Very happy with my service and my vehicle! More

by Alicenn brainard
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 05, 2020 -

Alan Webb Nissan responded

Alicenn, Awesome! We are pleased to read that you are happy with your service and new vehicle. Thank you for taking your time to share this kind review. We look forward to seeing you and your new Accord in the future. Have a great week! Sincerely, Your Alan Webb Nissan Family

March 01, 2020

Aside from the delay getting parts from GM, the service was excellent.Gail was very friendly and knowledgeable. I was unable to see what work had been done when I picked up my Spark. More

by glen.cafferty
Recommend Dealer
Yes
Employees Worked With
Gail Tolar
Mar 03, 2020 -

Alan Webb Nissan responded

Glen, Thank you for taking your time to share this nice review. We apologize for the delay in parts and appreciate your patience. We value your time and feedback. We are pleased to hear that Gail was excellent and that vehicle was repaired to it's original condition. We look forward to seeing you and Spark for it's next scheduled maintenance in the future. Take care and safe travels! Sincerely, Your Alan Webb Collision Center Family

February 29, 2020

Alan Webb Nissan dealership always get me in for services and always communicate well through out the process. Curtis and Corey are always extremely helpful. More

by TRIPLETT-21
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Cory Ellis
Mar 03, 2020 -

Alan Webb Nissan responded

Clare, Thank you for taking your time to leave this nice review and 5 star rating. We value your time and feedback, it helps us to grow a positive customer experience for you and others. We are to hear that service team of Curtis and Cory are helpful and keep you informed. We look forward to seeing you and your fleet of Nissans. Take care and have a wonderful week! Sincerely, Your Alan Webb Nissan Family

February 27, 2020

Fast Service Lifetime oil and filter change, and car check with no charge. Very nice, Thank you. Cannot remember the Service Managers' name but he great to wo More

by Walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Repman
Mar 03, 2020 -

Alan Webb Nissan responded

Walter, Awesome! We are pleased to read that you received fast service from our team and Ken. Thank you for taking your time to share this kind review and 5 star rating. We look forward to seeing you in the future. Have a wonderful week! Sincerely, Your Alan Webb Nissan Family

February 25, 2020

Great service and very personable. Staff was great and knowledgeable and service was fast! George and Jasmine were fantastic. Thank you for all you both did More

by vintageconstruction16
Recommend Dealer
Yes
Employees Worked With
Jasmine, George Chiong
Mar 03, 2020 -

Alan Webb Nissan responded

Vintage Construction, Thank you for taking your time to share this review and 5 star rating. We value your time and feedback. We are pleased that George and Jazmine were fantastic during your recent purchase. We look forward to seeing you and your NV Cargo Van in the future. Take care and have a great week! Sincerely, Your Alan Webb Nissan Family

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