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Alan Webb Nissan - Service Center

Vancouver, WA

4.3
515 Reviews

515 Reviews of Alan Webb Nissan - Service Center

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November 21, 2020

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by loki1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Cory Ellis, Josh Webb
November 17, 2020

Example of the great service here: When I asked for the complementary car wash following my service. I mentioned that my black car needed to be towelled dry (sunny day...water spots). When I retrieved the More

by davedaum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Nov 23, 2020 -

Alan Webb Nissan responded

David, Awesome! We are pleased to hear that Curtis went above and beyond to deliver your car with care and attention. Thank you for taking the time to share this nice review. We value your time and feedback. We look forward to seeing you and your Murani in the future. Happy Holidays! Sincerely, Your Alan Webb Nissan Family

November 15, 2020

I'm a employee, but still impressed with the employees of the service department. Always positive attitude with a friendly smile, and very knowledgeable which relates to the customer as confindence in their More

by gablt8948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Shin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Snider, Cory Ellis, Mike Hendrickson, Sam Manaway, Josh Webb, Darnell Haynes, Oriana Corral, Amanda Bond
Nov 23, 2020 -

Alan Webb Nissan responded

Gary, Thank you for taking the time to share this kind review. We value your time and welcome your feedback. As employees, we can often be the most critical of our service, environment, and team members. We are pleased to hear that our service department continues to provide friendly and knowledgeable service. We look forward to seeing you and Bonnie in the future. Take care and have a wonderful Thanksgiving holiday! Best wishes, Your Alan Webb Nissan Family

November 14, 2020

Great friendly and safe service. Delivered as promise. Clean facility and COVID appropriate. Checkin procedure was quick and efficient. Will continue to use for service More

by martyforsmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Cory Ellis
Nov 23, 2020 -

Alan Webb Nissan responded

Marty, Thank you for taking the time to share this nice review. We are pleased to hear that your service was friendly and safe. We value your time and feedback. We look forward to seeing you and your Murano in the future. Have a wonderful Thanksgiving holiday! Sincerely, Your Alan Webb Nissan family

November 09, 2020

This is a friendly place & I was pleased with the This is a friendly place & I was pleased with the timely service. The person making the appointment for me was particularly friendly & helpful. I More

by ann.garvin70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Cory Ellis, Josh Webb
Nov 10, 2020 -

Alan Webb Nissan responded

Ann, Thank you for taking the time to share this kind review and a 5-star rating. we value your time and feedback. We are happy to hear that your service was friendly and timely. We look forward to seeing you and your Cube in the future. Have a wonderful day! Sincerely, Your Alan Webb Nissan Family

November 05, 2020

Friendly service personnel. Clean dealership. Fast. Knowledgeable. Honest. Didn’t ask me to complete work not needed. Worth paying a little bit more for quality work. More

by joyfulmommaof3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Webb
Nov 10, 2020 -

Alan Webb Nissan responded

Jennifer, We are pleased to hear that your service was friendly, fast, and knowledgeable. Thank you for taking the time to share this kind review and a 5-star rating. We value your time and feedback. We look forward to seeing you and your Rogue in the future. Have a great day! Best wishes, Your Alan Webb Nissan Family

November 05, 2020

I always get the best service from this dealership. Always prompt. I’m always greeted by name as soon as I walk in the door! More

by misfitz99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Nov 10, 2020 -

Alan Webb Nissan responded

Edith, Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We are pleased to hear your service prompt and friendly. We look forw2ard to seeing you and your Pathfinder. Have a wonderful day! Sincerely, Your Alan Webb Nissan Family

November 05, 2020

Alan Webb is a great dealership. I like that you work with one person for service. I love my Murano, 2015 still looks brand new. More

by SMBARR_HOME
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Nov 10, 2020 -

Alan Webb Nissan responded

Sue, Excellent. We are happy to hear that Curtis continues to provide great service that keeps your Murano in tip-top shape. Thank you for taking the time to share this kind review and a 5-star rating. We value your time and feedback. We look forward to seeing you and your Murano in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Family

November 04, 2020

Good serviceFixed problem quickly.Did not charge me to Good service Fixed problem quickly. Did not charge me to fix the mistake made during ABS recall installation. Curtis met me in the parking lot with More

by sanommillerk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Nov 10, 2020 -

Alan Webb Nissan responded

Karen, Excellent! We are pleased to hear that your service was good, friendly, and timely. We value your time and feedback. thank you for taking the time to share your experience and this 5-star rating. We look forward to seeing you and your Murano in the future. Have a wonderful day! Sincerely, Your Alan Webb Nissan Family

November 01, 2020

As always, I received a great service. I am very happy with Alan Webb Nissan at the Auto Mall Drive location in Vancouver, WA. Thank you! More

by carmenjkf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Cory Ellis, Josh Webb
Nov 02, 2020 -

Alan Webb Nissan responded

Carmen, Awesome. We are pleased to hear that you continue to receive great service from our staff at Alan Webb Nissan. Thank you for taking the time to share this nice review. We value your time and feedback. We look forward to seeing you and your Juke in the future. Have a wonderful day! Sincerely, Your Alan Webb Nissan Family

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