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Albany Subaru - Service Center

Albany, CA

4.7
830 Reviews

830 Reviews of Albany Subaru - Service Center

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August 08, 2024

Jay at Albany Subaru was great. They kept me informed. Technician did a great job. More

by MEJIAS.ROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Proia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Excellent and friendly customer service! Every person that we dealt with was super helpful and clearly communicated to us the work that needed to be done. They answered all our questions an More

by Tobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gongora
August 08, 2024

very helpful especially given that I was a day early for my appointment! Don't need 15 words More

by jmatthews1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Oil change, tire rotation was fine. They said it would take 90 minutes and it took 90 minutes. The waiting room is clean, spacious, quiet and comfortable. Everyone was very pleasant. More

by anngoldie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Quick, courteous and easy. Always make taking my car in for service a simple task. More

by pthomas639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Each time I come to this location I feel welcomed, and my concerns are addressed in a timely manner. More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

I am super satisfied with the service, communication and how they handle the customer. Also great waiting room. I drive from SF all the way to Albany since I am happy with this dealer. More

by seane11011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

I went in for maintenance and diagnostic services for my car. Jay, my advisor was very thorough and answered all my questions. He was especially patient and kind towards me. The services on the car was comp More

by m.ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Saelee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

I am very pleased with the friendliness and helpfulness from the staff at Albany Subaru. More

by miracoli
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

My advisor was super friendly, and the service was very quick! Less than one hour! More

by C. Rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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