Albany Subaru - Service Center

Great service. Great people. My Outback's service need was unusual, and the team took care of it in an over-the-top manner. The staff handling the loaner cars Great people. My Outback's service need was unusual, and the team took care of it in an over-the-top manner. The staff handling the loaner cars are WONDERFUL!!! More

Staff are courteous and prompt. I was frustrated when the team recommended a brake line flush for the second time in 5 months. I was frustrated when the team recommended a brake line flush for the second time in 5 months. More

Albany Subaru did Quick and efficient for my Subaru Outback with a nice waiting room. Outback with a nice waiting room. More

Very friendly service, and a clear explanation of exactly what the problem was. She was also able to get me an service appointment as soon as the parts came in. what the problem was. She was also able to get me an service appointment as soon as the parts came in. More

Overall excellent service except why do I have to order my own parts? I needed a mirror replaced and had to order it ostensibly because it had to be paid for. But I didn't pay for it until it was installe my own parts? I needed a mirror replaced and had to order it ostensibly because it had to be paid for. But I didn't pay for it until it was installed. This makes me have to know what mirror to order etc instead of making an appt to have it replaced and you order it. Irksome. Then when I got there I was initially quoted a price $200 more than what they told me over the phone. All was straightened out easily but... More

Great service. Albany Subaru is a good business to deal with. I appreciate the professional and friendly people who work there. I would gladly recommend you folks t Albany Subaru is a good business to deal with. I appreciate the professional and friendly people who work there. I would gladly recommend you folks to anyone I know who is looking for a new or used car. Thanks very much for taking great care with my service needs. More

Service completed on time and with no issues whatsoever. I had a great experience from car drop off to pickup. I had a great experience from car drop off to pickup. More

Good service. She’s Very patient explain to me what’s wrong with everything to make sure problem get taking care of it. She’s Very patient explain to me what’s wrong with everything to make sure problem get taking care of it. More

The service was prompt and efficient. I was pleased with how fast the oil change was completed. Than you! I was pleased with how fast the oil change was completed. Than you! More

Easy to deal with. Service appointment was easy to schedule and work was completed earlier than expected. Service appointment was easy to schedule and work was completed earlier than expected. More