Nikkie Ali

Came in for a windshield replacement. Received a no-cost rental car to use while the repair was being done. Efficient service in checking in and out. Seems to have done a high quality job Received a no-cost rental car to use while the repair was being done. Efficient service in checking in and out. Seems to have done a high quality job with the windshield. Would definitely return for any future repairs. Highly recommend. More

by garynakagiri Verified Customer Verified Customer

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We truly did buy our car from Albany Subaru because of their service department and I had the pleasure of receiving a phone call from Aaron. For years we had leaned on amazing service and communication fr their service department and I had the pleasure of receiving a phone call from Aaron. For years we had leaned on amazing service and communication from Jay and Alan. Albany service dept is completely high tech and accurate on the finish time. We are happy to have purchased CarDoc so we don't have to pay out of pocket anymore. More

by RE8 Verified Customer Verified Customer

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Thanks again to the entire Subaru team five stars! Especially to Mr. Alan, who always takes superb care of us every time we go in working with him makes us feel taken care of thank you again Gerri and Especially to Mr. Alan, who always takes superb care of us every time we go in working with him makes us feel taken care of thank you again Gerri and Kilimba More

by RADHANATH Verified Customer Verified Customer

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Clear communication, super clean facility, work completed early nearly every time. Service recommendations and options are explained in simple terms. early nearly every time. Service recommendations and options are explained in simple terms. More

by Zephyr Verified Customer Verified Customer

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I give the service department the highest rating for all the rating categories listed below. I highly recommend this Subaru service center! the rating categories listed below. I highly recommend this Subaru service center! More

by CEPECITY Verified Customer Verified Customer

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Honored my warranty, fast service, called to check on more work needed, good driver services. more work needed, good driver services. More

by NJMINOR Verified Customer Verified Customer

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Quick, fast and easy. In and out in and out in a minimum of time. In and out in and out in a minimum of time. More

by denagem Verified Customer Verified Customer

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Appreciate the attention I received for my concerns. Was handled in a timely manner. Aaron and Nikki treated my very professionally. Was handled in a timely manner. Aaron and Nikki treated my very professionally. More

by JEETADDY Verified Customer Verified Customer

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Everything about this transaction was good, just the way it should be, including the follow up. Thank you. it should be, including the follow up. Thank you. More

by akotoulas Verified Customer Verified Customer

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It's always a pleasure to deal with the staff in the service department.. I've worked with Nikki and Victoria in the past and have always appreicated their professionalism and the courtesy that they s service department.. I've worked with Nikki and Victoria in the past and have always appreicated their professionalism and the courtesy that they show me when I go there. They always keep me informed to the status of my repair and explain what was done and make recommendations for any other service that might be needed. This was the first time that I worked with Jay and he was great to work with. More

by bgarci03 Verified Customer Verified Customer

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