Nikkie Ali
Nikkie Ali at Albany Subaru

Nikkie Ali

Assistant Service Manager

Albany Subaru

718 San Pablo Ave
Albany, CA 94706

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4.9
78 Reviews
4.9

78 Reviews

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78 Reviews of Nikkie Ali

October 09, 2026

Dealership Rating
Employee Rating

They told me it would take 90 minutes. It took 110 minutes. Then they told me I had to come back to get the air conditioner fixed. It was free because I had an extended warranty. More

by BJMINSA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2026

Albany Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angel Oviedo angel.oviedo@albanysubaru.com

August 02, 2026

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Came in for a windshield replacement. Received a no-cost rental car to use while the repair was being done. Efficient service in checking in and out. Seems to have done a high quality job More

by garynakagiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Barcenas, Daniel Sanchez

Aug 02, 2026

Albany Subaru responded

It’s great to hear the no-cost rental and quick check-in and check-out made your Subaru Forester’s windshield replacement smooth. Thank you for recommending us and we look forward to assisting with any future repairs.

July 16, 2026

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Employee Rating

We truly did buy our car from Albany Subaru because of their service department and I had the pleasure of receiving a phone call from Aaron. For years we had leaned on amazing service and communication fr More

by RE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2026

Albany Subaru responded

We appreciate you choosing us for your Subaru Outback purchase and service. It’s wonderful to hear that Aaron, Jay and Alan’s communication and our high-tech service updates have kept you informed and that CarDoc is helping you avoid out-of-pocket expenses.

June 07, 2026

Dealership Rating
Employee Rating

Thanks again to the entire Subaru team five stars! Especially to Mr. Alan, who always takes superb care of us every time we go in working with him makes us feel taken care of thank you again Gerri and More

by RADHANATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2026

Albany Subaru responded

It’s fantastic to know Alan consistently delivers exceptional care for your Outback. We appreciate the five-star rating and look forward to assisting you again on your next visit.

December 17, 2025

Dealership Rating
Employee Rating

Clear communication, super clean facility, work completed early nearly every time. Service recommendations and options are explained in simple terms. More

by Zephyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Cisneros, Jay Parafina

July 19, 2025

Dealership Rating
Employee Rating

I give the service department the highest rating for all the rating categories listed below. I highly recommend this Subaru service center! More

by CEPECITY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Barcenas, Selina Mejia

July 17, 2025

Dealership Rating
Employee Rating

Honored my warranty, fast service, called to check on more work needed, good driver services. More

by NJMINOR
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Victoria Cisneros

April 24, 2025

Dealership Rating
Employee Rating

Quick, fast and easy. In and out in and out in a minimum of time. More

by denagem
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Cisneros

March 26, 2025

Dealership Rating
Employee Rating

Appreciate the attention I received for my concerns. Was handled in a timely manner. Aaron and Nikki treated my very professionally. More

by JEETADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Pearson

March 23, 2025

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Employee Rating

Everything about this transaction was good, just the way it should be, including the follow up. Thank you. More

by akotoulas
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alan Poon, Daniel Sanchez

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