Albany Subaru - Service Center

Great service-waited for a new belt and bearings. My Forester sounds so much better. Thank you My Forester sounds so much better. Thank you More

Service completed on schedule and before time. My only complaint is for the cost of the service and I couldn't even get a wash, even a clean windshield.. My only complaint is for the cost of the service and I couldn't even get a wash, even a clean windshield.. More

I brought my car in for a perplexing audio issue. Ot took many hours but they found the problem and took care of it. Great service...and now everything is ok THANK YOU!!!!! Ot took many hours but they found the problem and took care of it. Great service...and now everything is ok THANK YOU!!!!! More

Service was completed on time. I received a call when my car was ready. Only problem they do Not wash your car. I received a call when my car was ready. Only problem they do Not wash your car. More

Always a pleasure to deal with Albany Subaru. Every employee I've dealt with is a shining example of customer service. I will not use another dealership after finding the folks at Albany Subaru. Every employee I've dealt with is a shining example of customer service. I will not use another dealership after finding the folks at Albany Subaru. More

Everyone was friendly and helpful. I do wish they had brought my loaner car to the outside curb area so that I could acclimate to its settings. I drive a base model Subaru and was give I do wish they had brought my loaner car to the outside curb area so that I could acclimate to its settings. I drive a base model Subaru and was given a car with lots of buttons and features, which is fine— I’m not used to that and needed time to adjust without the pressure of having to move because someone was behind me. I realize I sound old as xxxx— but I’m not! I promise I’m just someone who thinks it’s unnecessary to have like 5 buttons on a rear view mirror. 🤗 More

Jay Parafina was a pleasure to deal with in what was a rather simple twelve month service. Went for a walk returned in ninety minutes, all done, all good. rather simple twelve month service. Went for a walk returned in ninety minutes, all done, all good. More

Service representatives are terrific! Alan and James were brilliant - friendly, thorough with service details and communication, and all-pro skills. Albany Subaru hiring team knows how to Alan and James were brilliant - friendly, thorough with service details and communication, and all-pro skills. Albany Subaru hiring team knows how to spot good talent. I gave 4 stars because techs couldn't find a solution for a persistent error message on my dash ... More

Always a pleasure to work with staff from Albany Subaru. Efficient, polite, knowledgeable . They make thoughtful recommendations. It’s easy to make appointments and the keep you apprised of when your car Efficient, polite, knowledgeable . They make thoughtful recommendations. It’s easy to make appointments and the keep you apprised of when your car is ready for oick up. More

Quick resolution to an issue reported last Thursday. Customer focused outcome addressed on Monday. Service took longer than expected due to a busy Monday at a popular service location. Shuttle was avail Customer focused outcome addressed on Monday. Service took longer than expected due to a busy Monday at a popular service location. Shuttle was available to take me to and from work. More