Albany Subaru - Service Center

Appreciate the attention I received for my concerns. Was handled in a timely manner. Aaron and Nikki treated my very professionally. Was handled in a timely manner. Aaron and Nikki treated my very professionally. More

I've been purchasing cars from Albany Subaru for the past 15 years, a Ford Escape, my first Cross Trek, and then upgraded to my 2nd Cross Trek. My experience with Albany Subaru has been outstanding, their cu 15 years, a Ford Escape, my first Cross Trek, and then upgraded to my 2nd Cross Trek. My experience with Albany Subaru has been outstanding, their customer service has been outstanding. I would highly recommend purchasing your next vehicle from Albany Subaru. More

For the second time, our car came back with a different problem. Every time we go in they charge us for their services that was not done well, things that were asked was not done. I do not recommend this d problem. Every time we go in they charge us for their services that was not done well, things that were asked was not done. I do not recommend this dealer More

Everything about this transaction was good, just the way it should be, including the follow up. Thank you. it should be, including the follow up. Thank you. More

It's always a pleasure to deal with the staff in the service department.. I've worked with Nikki and Victoria in the past and have always appreicated their professionalism and the courtesy that they s service department.. I've worked with Nikki and Victoria in the past and have always appreicated their professionalism and the courtesy that they show me when I go there. They always keep me informed to the status of my repair and explain what was done and make recommendations for any other service that might be needed. This was the first time that I worked with Jay and he was great to work with. More

As always, they were both efficient and courteous. I appreciated the availability and helpfulness of the shuttle drivers. I appreciated the availability and helpfulness of the shuttle drivers. More

Attentive and polite reception,good service,restroom and waiting room are very clean,also there is coffee and drinks oh r customer while waiting. waiting room are very clean,also there is coffee and drinks oh r customer while waiting. More

There’s inconsistent experiences here. There’s a mix of down to earth people willing to work to find fair prices mixed with typical “car dealership” types. There’s a mix of down to earth people willing to work to find fair prices mixed with typical “car dealership” types. More

I received excellent service from Alan Poon, the shuttle drivers and the receptionists. Alan was kind, patient, and extremely thorough in answering my questions and explaining everything to me. drivers and the receptionists. Alan was kind, patient, and extremely thorough in answering my questions and explaining everything to me. More

Aaron is wonderful He contacted the parent company and got the car fixed This is the first time I've felt the need to contact the manager He was great got the car fixed This is the first time I've felt the need to contact the manager He was great More