Albrecht Subaru of Wakefield - Service Center
Wakefield, MA
317 Reviews of Albrecht Subaru of Wakefield - Service Center
Was able to easily make appointment and Dave was exceptionally helpful and kept me up to date. exceptionally helpful and kept me up to date. More
I will only rate my dealings with Tanner Pitocchelli. Working with Tanner was exceptional, from the time I walked through the door and when he walked me to my car when the service was completed on my ve Working with Tanner was exceptional, from the time I walked through the door and when he walked me to my car when the service was completed on my vehicle. I would recommend everyone ask for Tanner when they need service done. More
Great service. Michael was courteous, thorough and thoughtful. This is a wonderful dealership with excellent customer service. Michael was courteous, thorough and thoughtful. This is a wonderful dealership with excellent customer service. More
The customer service was excellent. Tanner was an enormous help! I will definitely bring my vehicle here again. Tanner was an enormous help! I will definitely bring my vehicle here again. More
Nicole was superior and extremely professional . I greatly appreciate her superior customer service skills. Thank you ! I greatly appreciate her superior customer service skills. Thank you ! More
Working with Kordell was an absolute pleasure. He has great energy, knowledgeable, and made the daunting task of turning in my lease and purchasing a new vehicle and extremely joyful experience. He has great energy, knowledgeable, and made the daunting task of turning in my lease and purchasing a new vehicle and extremely joyful experience. Will definitely be purchasing from him in the future!!!! More
Excellent service. Work was done quickly and efficiently. The associate that helped me was also able to get the work covered by warranty. Work was done quickly and efficiently. The associate that helped me was also able to get the work covered by warranty. More
Michael was wonderful, he helped me with everything I needed, explained everything to me and answered all my questions. He listened well and was easy to work with. needed, explained everything to me and answered all my questions. He listened well and was easy to work with. More
Everything went perfectly - customer service was professional and clear and I was in and old quickly professional and clear and I was in and old quickly More
The experience was better than my last. I don’t know when things need to be replaced & when. I went from being told that I needed gaskets & filter changes to being asked what I wanted d I don’t know when things need to be replaced & when. I went from being told that I needed gaskets & filter changes to being asked what I wanted done. One memorable example was when I booked for my 6 monthly service & was asked what I needed done so I agreed to an oil change. I assumed anything else would require a consent from me. The guy told me that a tyre rotation was done also, but I told him I had it done 2 weeks ago (new wheels had been replaced by an outside company) to which he said, “I was only trying to help you!” As he walked away. This new management seems promising, and Michael was very kind & respectful. More