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Nicole Pefine
Nicole Pefine at Albrecht Subaru of Wakefield

Nicole Pefine

Service Advisor

Albrecht Subaru of Wakefield

618 North Ave
Wakefield, MA 01880

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4.9
94 Reviews
4.9

94 Reviews

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94 Reviews of Nicole Pefine

August 09, 2026

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Employee Rating

Customer service forward, very helpful and knowledgeable, kept clear communication regarding my vehicle and was open to letting me try a different vehicle upon request while my car was being repaired. More

by rromerca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Ellison, Teresa Evangelista, Joe Kleinowskis, Chris Kopacz, David Patti, Tanner Pitocchelli, Michael Rammah, Erica Batchelder, Andrew Mwangi

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Aug 09, 2026

Albrecht Subaru of Wakefield responded

Your feedback about our clear communication during the service on your Subaru Impreza and willingness to provide a different vehicle highlights our service department’s dedication to your satisfaction. Knowing our helpful and knowledgeable approach met your needs is rewarding to our team. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

August 07, 2026

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Employee Rating

Michael and the team were phenomenal. Very transparent and overly communicated to keep me up to date. I appreciate the team's knowledge and dedication to making me comfortable and being c More

by mmcdonough18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Tanner Pitocchelli, Michael Rammah, Erica Batchelder

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Aug 07, 2026

Albrecht Subaru of Wakefield responded

Hearing that Michael and our service team communicated transparently and kept you informed means a great deal to our department. We’re also pleased we could provide a loaner vehicle while your Forester was in service. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

August 06, 2026

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Employee Rating

This is the only dealership I will service at. Very courteous and knowledgeable. Everything was clearly explained and the work was done in a timely manner. More

by PLANTE.JASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Ellison, Teresa Evangelista, Joe Kleinowskis, Chris Kopacz, David Patti, Tanner Pitocchelli, Michael Rammah, Erica Batchelder, Andrew Mwangi

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Aug 06, 2026

Albrecht Subaru of Wakefield responded

Your praise of our courteous approach and expert guidance is truly encouraging. Hearing that everything was clearly explained and completed on time means a lot to our service department. Thank you for choosing our dealership for service on your Subaru Forester. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

August 05, 2026

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Employee Rating

Very helpful and good customer service , always give good service to my car . Thank you Subaru customer service workers More

by fati.yanezx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Ellison, Teresa Evangelista, Joe Kleinowskis, Chris Kopacz, David Patti, Tanner Pitocchelli, Michael Rammah, Erica Batchelder, Andrew Mwangi

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Aug 05, 2026

Albrecht Subaru of Wakefield responded

Your mention of our service department’s helpfulness and consistent care for your Outback is truly appreciated. Your kind words and five-star rating mean a lot to our team. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

July 27, 2026

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Employee Rating

Came in here for a regularly scheduled oil change in my ‘24 crosstrek I purchased here a few years ago. They got it done very quickly, and I appreciate the once-over inspection they gave my vehicle. More

by CELZEY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Tanner Pitocchelli, Michael Rammah, Erica Batchelder

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Jul 27, 2026

Albrecht Subaru of Wakefield responded

It’s great to hear the oil change on your ’24 Crosstrek was completed swiftly and that the inspection provided peace of mind. Thank you for returning for your service. We look forward to your next visit. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

July 08, 2026

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Employee Rating

Tanner understood my issues and explained what needed to be done. I waited for the car More

by mjmastro1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Albrecht Subaru of Wakefield responded

Hello, thanks for sharing your thoughts. We’re glad your service advisor explained what needed to be done on your Subaru Forester and that the wait time was comfortable. If you have any further questions, please reach out to Nicole. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

June 28, 2026

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Employee Rating

It was very helpful service and a pleasant experience. I would definitely return to the dealership and recommend. More

by srgreen00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Tanner Pitocchelli, Michael Rammah, Erica Batchelder , Daniel Rzepnicki, Nicholas Young

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Jun 28, 2026

Albrecht Subaru of Wakefield responded

We’re thrilled our service team could make your Subaru Impreza visit so smooth. We look forward to assisting you again and appreciate you recommending us. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

June 22, 2026

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Employee Rating

Quick, efficient and very friendly staff. Nice waiting room where I can work while I wair More

by LCELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Michael Rammah, Erica Batchelder , Daniel Rzepnicki, Nicholas Young

Print
Jun 22, 2026

Albrecht Subaru of Wakefield responded

We’re glad our quick and friendly team made your visit efficient and that the waiting room provided a comfortable workspace. Thank you for trusting us with service on your Subaru Forester. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

June 02, 2026

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Employee Rating

I need to make a meeting, was running short on time and they got me out even earlier so I could make my meeting. Thank you! More

by IGGYGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Ellison, Teresa Evangelista, Joe Kleinowskis, David Patti, Tanner Pitocchelli, Michael Rammah, Erica Batchelder , Daniel Rzepnicki, Nicholas Young

Print
Jun 02, 2026

Albrecht Subaru of Wakefield responded

It’s great to hear our team completed your Subaru service promptly so you could make your meeting. Thank you for sharing your experience. We look forward to assisting you again. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

May 30, 2026

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Employee Rating

A fast and efficient oil change and tire rotation. I will be back when necessary. More

by GORDONANGEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Tanner Pitocchelli, Michael Rammah, Erica Batchelder , Daniel Rzepnicki, Nicholas Young

Print
May 30, 2026

Albrecht Subaru of Wakefield responded

We appreciate you highlighting our quick oil change and tire rotation. We’re glad your Subaru Forester is road-ready and look forward to serving you again when you need us. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

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