Nicole Pefine
Nicole Pefine at Albrecht Subaru of Wakefield

Nicole Pefine

Service Advisor

Albrecht Subaru of Wakefield

618 North Ave
Wakefield, MA 01880

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4.9
83 Reviews
4.9

83 Reviews

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83 Reviews of Nicole Pefine

May 12, 2026

Dealership Rating
Employee Rating

I trust the assessments of my vehicle and feel confident that the work will be done competently. More

by CWILLISPHD
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

May 08, 2026

Dealership Rating
Employee Rating

Again, this was just my first visit with my new car, but all went well. More

by dlacroix46
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 08, 2026

Albrecht Subaru of Wakefield responded

Thank you for bringing your new Subaru Forester in for its first service. We’re glad to hear everything went smoothly. We look forward to helping you again. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

April 29, 2026

Dealership Rating
Employee Rating

I have owned multiple Subarus and have had them all serviced at this location for many years. Always professional and efficient services. I scheduled a routine service but further inspection revealed More

by fscott321
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Albrecht Subaru of Wakefield responded

It’s wonderful to know your Subaru Outback has been in our care for years and that our team delivered professional and efficient service. We’re glad Nicole could help lower your repair cost and provide a complimentary loaner while you waited. We appreciate your loyalty and look forward to caring for your vehicle again. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

April 29, 2026

Dealership Rating
Employee Rating

Customer friendly - she found a way to charge several large charges to warranty, for which I am grateful. The car was in the shop for about three days during which time I had a good loaner. She was in to More

by SENGELSTAD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Albrecht Subaru of Wakefield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

April 29, 2026

Dealership Rating
Employee Rating

Everyone in the service department are friendly and helpful. I always wait for service and never have been kept long. Waiting area is clean and pleasant. More

by cnciccone
Service Price Transparency
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Recommend Dealer
Yes
Apr 29, 2026

Albrecht Subaru of Wakefield responded

It’s wonderful to hear our service team was friendly and helped you quickly during your Subaru Forester appointment. We’re glad the waiting area felt clean and comfortable. We look forward to assisting you again. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

April 21, 2026

Dealership Rating
Employee Rating

Tanner was helpful. I had oil change and tire rotation. It was done less than hour. More

by alptekinsokmen
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2026

Albrecht Subaru of Wakefield responded

We’re glad Tanner could assist with your oil change and tire rotation in under an hour. Thank you for trusting us with your Subaru. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 18, 2026

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Employee Rating

The service was great. The sales person was really nice. I enjoyed the experience. I would go back there again and buy another car. I do think that this survey needing to w More

by JOELLAINO
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2026

Albrecht Subaru of Wakefield responded

Our team is delighted to hear you found both the service on your Subaru Outback and the sales experience welcoming and hassle-free. We understand the survey felt tedious and appreciate you pointing that out. We look forward to assisting you again whenever you’re ready to choose your next vehicle. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 17, 2026

Dealership Rating
Employee Rating

Fast service : friendly , explained things to watch out for too. I’ve scheduled the next visit More

by faliyeva2018
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 17, 2026

Albrecht Subaru of Wakefield responded

Thank you for the excellent rating. We’re glad our team could provide prompt, friendly service and walk you through important maintenance points. We look forward to caring for your Subaru Crosstrek at your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 11, 2026

Dealership Rating
Employee Rating

Great service, timely responses. Explained the services needed thoroughly. Was able to complete services in the time window that worked for me. More

by CHRISODON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Albrecht Subaru of Wakefield responded

Thank you for sharing your experience with our team. We’re glad our timely responses and clear explanations of the needed services made everything smooth, and that we could complete work within the time window you preferred. We appreciate you trusting us with your Subaru. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 10, 2026

Dealership Rating
Employee Rating

Very helpful with my vehicle with outside warranty I love the help either getting a rent-a-car She is very helpful More

by JSANTOS1217
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 10, 2026

Albrecht Subaru of Wakefield responded

Thank you for the five-star rating. We’re pleased Nicole could help with your Subaru Impreza’s outside warranty and arrange a rental so you could stay on schedule. We look forward to assisting you again with any service needs. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

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