Albrecht Subaru of Wakefield - Service Center

Great experience. Very thorough and kept me in the loop on what was happening with my car. Very thorough and kept me in the loop on what was happening with my car. More

This was my second visit, and everyone that I have dealt with has been great. All staff members were very helpful, and they conducted themselves in a most friendly, professional, and efficient manner. with has been great. All staff members were very helpful, and they conducted themselves in a most friendly, professional, and efficient manner. More

Mike was a great help on my most recent service. I plan to continue servicing my car here I plan to continue servicing my car here More

Took car in and was done before the estimated time and staff was amazing as well. staff was amazing as well. More

Salesman is pretty understood customer what they want and how they deal with customers needs how they deal with customers needs More

Subaru of Wakefield provided excellent service on a busy day in September. Thank you for the work. day in September. Thank you for the work. More

Courteous, prompt, and professional - my most recent experience for service at Wakefield Subaru was absolutely terrific! Thank you for taking good care of my car, and me! experience for service at Wakefield Subaru was absolutely terrific! Thank you for taking good care of my car, and me! More

I brought the car in to diagnose sound that a believed not road noise. I was concerned it might be bearings, rearend, etc. I texted the following day and received no reply. I called and got nobody in ser not road noise. I was concerned it might be bearings, rearend, etc. I texted the following day and received no reply. I called and got nobody in service, then tried to leave message, then found message box full.. Finally, I called I called the person who sold me the care. She got me connected to service. I was told the tires are cupped and making noise. I explained I asked for new tires when I bought the car and was refused because the tread wear was at least60%. Now, 10k miles later the tires are not so good. Worked up the management ladder I was refused any consideration.. Well, maybe they are right about the condition of the tires and they are not defective, but if that is so then the car has a defect. It might not be under warranty but the technician should have so advised what the problem might be. That did not happen and I think they just want me to disappear. It was a waste of two days of my time and I might not return. I will not waste more time explaining the car was not ready for pick up the next day I arrived. They waived the diagnostic charge. Well, I think that is best because the service was worthless. If they wanted to retain my business they would have offered to replace the tires at cost. No, they said to come back next month when tires will be on sale. I will not be returning. Note: My sales person is great! also note the Subaru navigation system is a worthless piece of crap. Mark Grubbs More

Everything about this dealership is excellent- my experiences have been above and beyond. THANKS YOU experiences have been above and beyond. THANKS YOU More

Good people good deal good service. It were very nice very handy. Very easy to get a hold of. It were very nice very handy. Very easy to get a hold of. More