Albrecht Subaru of Wakefield - Service Center

Maria was wonderful to deal with. She is a. great salesperson and she knows the the vehicles she is selling. She helped me with the paperwork and we went through many of the techni She is a. great salesperson and she knows the the vehicles she is selling. She helped me with the paperwork and we went through many of the technical points of the vehicle 'She made getting a new vehicle a very pleasant experience, More

Promises were broken inregards to maintenance. Memory lapse, although pre-approved by boss. Reminder in place. Memory lapse, although pre-approved by boss. Reminder in place. More

Tanner was outstanding. Had me in and out quickly and explained everything very clearly to me. Had me in and out quickly and explained everything very clearly to me. More

I appreciate how easy it was to schedule service and get the recall process completed. the recall process completed. More

Always received courteous timely service when I bring my subaru in to have maintenance done. subaru in to have maintenance done. More

Nicole Pefine was fast, clear, and my car was done quickly and well. Service was excellent quickly and well. Service was excellent More

excellent customer service! ! Tanner was extremely helpful and helped me with future scheduling as I was going to the Hannover office before moving and will now only go to ! Tanner was extremely helpful and helped me with future scheduling as I was going to the Hannover office before moving and will now only go to More

Our experience at Subaru was painless and by far the best I’ve ever had. Junid was looking out for us and was very clear/commutative through out the entire process! Would recommend him to family and friends. I’ve ever had. Junid was looking out for us and was very clear/commutative through out the entire process! Would recommend him to family and friends. More

They are always professional. Customer service is unmatched. I’ll always go back for anything about my car Customer service is unmatched. I’ll always go back for anything about my car More

$149 "diagnostic" fee is for dealership's benefits (to sell me more work) not mine -- they didn't diagnose or explain the actual problem I brought my car in for. When we made the appointment, we were told sell me more work) not mine -- they didn't diagnose or explain the actual problem I brought my car in for. When we made the appointment, we were told we'd have an hour wait but, when we brought the car in, we were told it would be at least 3 hours, so we had to leave the car and come back the next day. During the "diagnosis" call from Tanner Pitocchelli, Mr. Pitocchelli focused only on upselling me *other* work on my car (for a total of $1,280), pressuring me by repeating his recommendation three separate times. He seemed uninterested in explaining *my* problem with the car. More