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Erica Batchelder
Erica Batchelder at Albrecht Subaru of Wakefield

Erica Batchelder

Lane Manager

Albrecht Subaru of Wakefield

618 North Ave
Wakefield, MA 01880

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4.9
46 Reviews
4.9

46 Reviews

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46 Reviews of Erica Batchelder

May 12, 2026

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Employee Rating

I trust the assessments of my vehicle and feel confident that the work will be done competently. More

by CWILLISPHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah, Daniel Rzepnicki, Nicholas Young

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April 29, 2026

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Everyone in the service department are friendly and helpful. I always wait for service and never have been kept long. Waiting area is clean and pleasant. More

by cnciccone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah, Daniel Rzepnicki, Nicholas Young

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Apr 29, 2026

Albrecht Subaru of Wakefield responded

It’s wonderful to hear our service team was friendly and helped you quickly during your Subaru Forester appointment. We’re glad the waiting area felt clean and comfortable. We look forward to assisting you again. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

April 24, 2026

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Service was quick with friendly staff but parking was awful. Too many cars on the lot. I’ll avoid coming back if parking is this challenging. More

by sousalm
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 26, 2026

Albrecht Subaru of Wakefield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Albrecht Subaru of Wakefield to be a positive one. Please don't hesitate to reach out if you need anything else. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 23, 2026

Dealership Rating
Employee Rating

Tanner is very helpful and knowledgeable. The service department at Albrech Subaru is always ready to help get the car in tip top condition. More

by SWISOTSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Pitocchelli

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Apr 23, 2026

Albrecht Subaru of Wakefield responded

Thank you for the 5-star rating. We’re glad Tanner’s expertise and our service team helped keep your Subaru Forester in top condition. We look forward to assisting you again. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 21, 2026

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Employee Rating

Tanner was helpful. I had oil change and tire rotation. It was done less than hour. More

by alptekinsokmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Pefine, Tanner Pitocchelli

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Apr 21, 2026

Albrecht Subaru of Wakefield responded

We’re glad Tanner could assist with your oil change and tire rotation in under an hour. Thank you for trusting us with your Subaru. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 20, 2026

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My appointment was scheduled within a few days. I’m impressed with being serviced on time and in a timely manner. Plenty of comfortable sitting rooms while I wait. More

by cdonato4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2026

Albrecht Subaru of Wakefield responded

It’s great to hear we could book your Subaru Forester service within days and complete it promptly. We’re glad you enjoyed the comfortable seating while you waited. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 18, 2026

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Employee Rating

The service was great. The sales person was really nice. I enjoyed the experience. I would go back there again and buy another car. I do think that this survey needing to w More

by JOELLAINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah, Daniel Rzepnicki, Nicholas Young

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Apr 18, 2026

Albrecht Subaru of Wakefield responded

Our team is delighted to hear you found both the service on your Subaru Outback and the sales experience welcoming and hassle-free. We understand the survey felt tedious and appreciate you pointing that out. We look forward to assisting you again whenever you’re ready to choose your next vehicle. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 17, 2026

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Employee Rating

Fast service : friendly , explained things to watch out for too. I’ve scheduled the next visit More

by faliyeva2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah, Daniel Rzepnicki, Nicholas Young

Report | Print
Apr 17, 2026

Albrecht Subaru of Wakefield responded

Thank you for the excellent rating. We’re glad our team could provide prompt, friendly service and walk you through important maintenance points. We look forward to caring for your Subaru Crosstrek at your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 11, 2026

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Employee Rating

Great service, timely responses. Explained the services needed thoroughly. Was able to complete services in the time window that worked for me. More

by CHRISODON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah, Daniel Rzepnicki, Nicholas Young

Report | Print
Apr 11, 2026

Albrecht Subaru of Wakefield responded

Thank you for sharing your experience with our team. We’re glad our timely responses and clear explanations of the needed services made everything smooth, and that we could complete work within the time window you preferred. We appreciate you trusting us with your Subaru. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 01, 2026

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Employee Rating

Michael was courteous, informative, efficient and very helpful. The service department always got the job done on time with no problems. More

by RICKZAG11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rammah

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Apr 01, 2026

Albrecht Subaru of Wakefield responded

We appreciate you mentioning Michael and our service department’s efficiency with your Subaru. We’re pleased the team completed the work on schedule without issues and look forward to assisting you again. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

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