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Erica Batchelder
Erica Batchelder at Albrecht Subaru of Wakefield

Erica Batchelder

Lane Manager

Albrecht Subaru of Wakefield

618 North Ave
Wakefield, MA 01880

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4.9
53 Reviews
4.9

53 Reviews

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53 Reviews of Erica Batchelder

June 22, 2026

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Employee Rating

Quick, efficient and very friendly staff. Nice waiting room where I can work while I wair More

by LCELLIS
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Michael Rammah, Daniel Rzepnicki, Nicholas Young

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Jun 22, 2026

Albrecht Subaru of Wakefield responded

We’re glad our quick and friendly team made your visit efficient and that the waiting room provided a comfortable workspace. Thank you for trusting us with service on your Subaru Forester. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

June 18, 2026

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Parking is confusing. .to drop off car. On-time check in for appt. Location is great! Next to highway More

by vbarry12
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Yes
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Jun 18, 2026

Albrecht Subaru of Wakefield responded

Thank you for sharing your feedback. We apologize for any confusion with the drop-off parking and appreciate your patience. We’re glad your Subaru Forester check-in was on time and that our location works well for you. If you’d like any help navigating the lot next time, Erica and our team would be happy to assist. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

June 11, 2026

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I have always gotten first rate service at Albrecht Subaru. The staff are attentive and go the extra mile to satisfy their customers. More

by photobug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo

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Jun 11, 2026

Albrecht Subaru of Wakefield responded

Thank you for letting us know our attentive team continues to meet your expectations when servicing your Subaru Crosstrek. Erica appreciates your recognition of our extra effort. We look forward to assisting you again. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

June 02, 2026

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I need to make a meeting, was running short on time and they got me out even earlier so I could make my meeting. Thank you! More

by IGGYGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich Ellison, Teresa Evangelista, Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah, Daniel Rzepnicki, Nicholas Young

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Jun 02, 2026

Albrecht Subaru of Wakefield responded

It’s great to hear our team completed your Subaru service promptly so you could make your meeting. Thank you for sharing your experience. We look forward to assisting you again. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

May 30, 2026

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A fast and efficient oil change and tire rotation. I will be back when necessary. More

by GORDONANGEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah, Daniel Rzepnicki, Nicholas Young

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May 30, 2026

Albrecht Subaru of Wakefield responded

We appreciate you highlighting our quick oil change and tire rotation. We’re glad your Subaru Forester is road-ready and look forward to serving you again when you need us. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

May 28, 2026

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Albrecht Subaru staff was friendly, listened to my concerns and helped me by providing a car on lan while my repairs were done. I appreciate the courteous service as that’s hard to find these days! More

by bencoem
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rammah

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May 28, 2026

Albrecht Subaru of Wakefield responded

Thank you for sharing your experience with our Subaru service team. We’re glad Erica and the team listened to your concerns and arranged a loaner while your Legacy was being repaired. Your recognition of our courteous service means a lot. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

May 16, 2026

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The representatives are easy to work with and I don’t feel pressured. Service is fast and comprehensive. More

by coombsj36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah, Daniel Rzepnicki, Nicholas Young

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May 16, 2026

Albrecht Subaru of Wakefield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Get Respect at Albrecht Paul Barton General Manager 781-246-3331

May 12, 2026

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I trust the assessments of my vehicle and feel confident that the work will be done competently. More

by CWILLISPHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah, Daniel Rzepnicki, Nicholas Young

Report | Print
May 12, 2026

Albrecht Subaru of Wakefield responded

Thank you for trusting our team with your Subaru Forester. We’re glad you feel confident in the assessments and workmanship provided. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

April 29, 2026

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Everyone in the service department are friendly and helpful. I always wait for service and never have been kept long. Waiting area is clean and pleasant. More

by cnciccone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah, Daniel Rzepnicki, Nicholas Young

Report | Print
Apr 29, 2026

Albrecht Subaru of Wakefield responded

It’s wonderful to hear our service team was friendly and helped you quickly during your Subaru Forester appointment. We’re glad the waiting area felt clean and comfortable. We look forward to assisting you again. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

April 24, 2026

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Employee Rating

Service was quick with friendly staff but parking was awful. Too many cars on the lot. I’ll avoid coming back if parking is this challenging. More

by sousalm
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2026

Albrecht Subaru of Wakefield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Albrecht Subaru of Wakefield to be a positive one. Please don't hesitate to reach out if you need anything else. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

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