Erica Batchelder
Erica Batchelder at Albrecht Subaru of Wakefield

Erica Batchelder

Lane Manager

Albrecht Subaru of Wakefield

618 North Ave
Wakefield, MA 01880

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4.9
41 Reviews
4.9

41 Reviews

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41 Reviews of Erica Batchelder

April 20, 2026

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Employee Rating

My appointment was scheduled within a few days. I’m impressed with being serviced on time and in a timely manner. Plenty of comfortable sitting rooms while I wait. More

by cdonato4
Service Price Transparency
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Recommend Dealer
Yes
Apr 20, 2026

Albrecht Subaru of Wakefield responded

It’s great to hear we could book your Subaru Forester service within days and complete it promptly. We’re glad you enjoyed the comfortable seating while you waited. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 18, 2026

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The service was great. The sales person was really nice. I enjoyed the experience. I would go back there again and buy another car. I do think that this survey needing to w More

by JOELLAINO
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Recommend Dealer
Yes
Apr 18, 2026

Albrecht Subaru of Wakefield responded

Our team is delighted to hear you found both the service on your Subaru Outback and the sales experience welcoming and hassle-free. We understand the survey felt tedious and appreciate you pointing that out. We look forward to assisting you again whenever you’re ready to choose your next vehicle. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 17, 2026

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Fast service : friendly , explained things to watch out for too. I’ve scheduled the next visit More

by faliyeva2018
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Recommend Dealer
Yes
Apr 17, 2026

Albrecht Subaru of Wakefield responded

Thank you for the excellent rating. We’re glad our team could provide prompt, friendly service and walk you through important maintenance points. We look forward to caring for your Subaru Crosstrek at your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 11, 2026

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Great service, timely responses. Explained the services needed thoroughly. Was able to complete services in the time window that worked for me. More

by CHRISODON
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Recommend Dealer
Yes
Apr 11, 2026

Albrecht Subaru of Wakefield responded

Thank you for sharing your experience with our team. We’re glad our timely responses and clear explanations of the needed services made everything smooth, and that we could complete work within the time window you preferred. We appreciate you trusting us with your Subaru. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 01, 2026

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Michael was courteous, informative, efficient and very helpful. The service department always got the job done on time with no problems. More

by RICKZAG11
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Recommend Dealer
Yes

Other Employees Tagged: Michael Rammah

Apr 01, 2026

Albrecht Subaru of Wakefield responded

We appreciate you mentioning Michael and our service department’s efficiency with your Subaru. We’re pleased the team completed the work on schedule without issues and look forward to assisting you again. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

March 23, 2026

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Fabulous service. Excellent staff; always courteous and helpful. Curtis and Michael definitely went the extra the extra mile to make my Albrecht Subaru car maintenanc More

by JJYANCOVITZ
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Recommend Dealer
Yes

Other Employees Tagged: Tanner Pitocchelli, Michael Rammah , Curtis Bolduc - ten stars

Mar 24, 2026

Albrecht Subaru of Wakefield responded

Thank you for recognizing our service team. We’re thrilled that Michael was courteous, helpful and went the extra mile during your maintenance visit. We look forward to welcoming you back. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

March 03, 2026

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Service department gets you in fast and explains in detail if anything needs to be done in addition to what you brought the car in such as a LOF. More

by PALMERINOMICHAEL
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Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis

Mar 03, 2026

Albrecht Subaru of Wakefield responded

Thanks for sharing how quickly our service team scheduled your appointment and walked you through any additional recommendations. It’s great to know the detailed explanations helped with your Subaru. We look forward to assisting you again on your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 26, 2026

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Very polite, fast, and competent service department. We’ve bought an Outback and a Crosstrek there and everyone is great to work with. More

by STEVEFMZ
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Recommend Dealer
Yes

Other Employees Tagged: David Patti, Nicole Pefine

Feb 26, 2026

Albrecht Subaru of Wakefield responded

Thank you for sharing your experience with our service on your Outback. We’re thrilled to know our polite and efficient team has made each visit a positive one. David, Nicole, and Erica join the rest of our crew in sending their thanks and looking forward to your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 24, 2026

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I always have the best experience when I bring my car in they never make me do anything unless it is really necessary. Everyone is so friendly and welcoming. More

by kellystevens12
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Recommend Dealer
Yes
Feb 24, 2026

Albrecht Subaru of Wakefield responded

It’s great to hear our team delivers the friendly, welcoming service you expect and only recommends work when it’s truly needed. We look forward to keeping your Subaru running smoothly on your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 23, 2026

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I bought my car from Subaru of Wakefield/Al Mazin in November 2025 and have had a fantastic car buying and service experience. I came in recently will a small issue that wasn’t noted/present during the More

by Hkeeffe0619
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Recommend Dealer
Yes

Other Employees Tagged: Al Mazin, Alex Robbins

Feb 24, 2026

Albrecht Subaru of Wakefield responded

Thank you for sharing how Al, Alex and Erica quickly resolved that unexpected issue on your Subaru at no cost. We’re delighted to have your vehicle back on the road and pleased that the buying and service process met your expectations. We look forward to supporting all your future Subaru needs. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

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