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Erica Batchelder
Erica Batchelder at Albrecht Subaru of Wakefield

Erica Batchelder

Lane Manager

Albrecht Subaru of Wakefield

618 North Ave
Wakefield, MA 01880

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4.9
93 Reviews
4.9

93 Reviews

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93 Reviews of Erica Batchelder

October 23, 2026

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Always professional, courteous, and comfortable, I've been going for 5 years and it's always a good experience, never disappointed. More

by bchor.law
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Recommend Dealer
Yes
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Oct 23, 2026

Albrecht Subaru of Wakefield responded

Knowing that our service has consistently met your expectations over five years is rewarding. Your continued trust and positive feedback about servicing your Crosstrek mean a lot to our team. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

October 20, 2026

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got my car fixed before one pm. and i had a nice clean loaner with no charge. service you dont see these days. More

by carlosrubennieves
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Recommend Dealer
Yes

Other Employees Tagged: ANTHONY GAGLIANO

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Oct 20, 2026

Albrecht Subaru of Wakefield responded

Thank you for the five-star rating. Knowing the quick turnaround on your Subaru Forester and the complimentary clean loaner made your visit easier means a lot to our service team. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

October 19, 2026

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I've had problem with my 2025 Forster and each time Michael has gone above and beyond addressing and making sure the problem. More

by Christina
Recommend Dealer
Yes

Other Employees Tagged: Michael Rammah

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Oct 19, 2026

Albrecht Subaru of Wakefield responded

We’re glad Michael could go above and beyond to address your 2025 Subaru Forester’s issue each time. Hearing that feedback means a lot to our service team. We’re here for any future service needs. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

October 17, 2026

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As always, the service was outstanding and thorough. Very pleased with the turnaround time, too. More

by THOMAS_NOLARION
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Tanner Pitocchelli, Michael Rammah

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Oct 17, 2026

Albrecht Subaru of Wakefield responded

We’re glad the service on your Forester was thorough and completed promptly. Your kind words mean a great deal to our service team. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

October 17, 2026

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Being a former factory mechanic i was a bit skeptical about bringing my car to a dealer but the experience FAR exceed my expectations the car now runs much better and was done quickly and on time. Servic More

by JJMVMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Patti, Nicole Pefine

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Oct 17, 2026

Albrecht Subaru of Wakefield responded

Your Subaru Outback running better and having its repairs done promptly is exactly what our service department strives for. Hearing that our service managers’ clear guidance and timely work won over your former mechanic’s skepticism is incredibly rewarding. We’re glad the warranty coverage resolved those sensor malfunctions so you could get back on the road without extra hassle. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

October 10, 2026

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The best service and the best employees i would highly recommend them i cant thank them enough More

by jmharrington2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah

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Oct 10, 2026

Albrecht Subaru of Wakefield responded

Knowing our service and team exceeded your expectations is rewarding. It was a pleasure caring for your Subaru Legacy, and we appreciate your recommendation. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

October 10, 2026

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A very easy and positive experience. Services were explained well and I was in and out quickly. More

by PATPLN61
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill Rich

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Oct 10, 2026

Albrecht Subaru of Wakefield responded

Our service team enjoyed guiding you through each step of your Subaru Crosstrek service. Hearing that the process was easy and positive and that you were in and out quickly means a lot to us. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

October 06, 2026

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People were very nice and helpful. The service was quick. Amazing job. Thanks you for the best quality service More

by ayadifaiza2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah

Print
Oct 06, 2026

Albrecht Subaru of Wakefield responded

We’re glad the service on your Subaru Crosstrek was both fast and friendly. Your kind words and five-star rating mean a lot to our service department. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

October 02, 2026

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Every time I bring my vehicle into Subaru of Wakefield. I am treated with nothing but kindness expert advice on all my services needed. I was also surprised I was offered a loaner at no extra cost. I appre More

by brucesoule00@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis

Print
Oct 02, 2026

Albrecht Subaru of Wakefield responded

Knowing that every visit feels smooth thanks to our kindness, expert advice, and the complimentary loaner is truly rewarding. Joe is pleased he could help with all your service needs, and we appreciate you trusting our service department with your Crosstrek. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

September 23, 2026

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Employee Rating

Very happy with dealership. Never pressured. Auto service is tops. I always leave here happy More

by cullinane56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Kleinowskis, David Patti, Nicole Pefine, Tanner Pitocchelli, Michael Rammah

Print
Sep 23, 2026

Albrecht Subaru of Wakefield responded

We’re glad the service on your Subaru Forester felt first-rate and pressure-free. Knowing you always leave satisfied means a lot to our service department. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

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