Albrecht Subaru of Wakefield - Service Center
Wakefield, MA
414 Reviews of Albrecht Subaru of Wakefield - Service Center
Michael was very helpful & informative and kept me apprised of the progress of my service. apprised of the progress of my service. More
He was courteous, friendly and explained everything. Car was done when said it would be. Car was done when said it would be. More
Dan and Christ is super helpful with my repair. Thank you. 1 1 1 1 Thank you. 1 1 1 1 More
They service department should be clear on whether they will be keeping a vehicle over night for service or not. Plus all services performed on a vehicle should be noted on the customers invoice! I had to will be keeping a vehicle over night for service or not. Plus all services performed on a vehicle should be noted on the customers invoice! I had to call to confirm whether my tire rotation was done. They said yes, but how do I really know for sure. Guess I'll have to chaulk the tires if I go back. More
This was my second oil change on my 2024 Wakefield Impreza. Folks are very nice but 3 hours, yipes. Also as a new car the oil was on the top dipstick mark. After each service it registers 1/8" Above Impreza. Folks are very nice but 3 hours, yipes. Also as a new car the oil was on the top dipstick mark. After each service it registers 1/8" Above the top mark.This worries me and I think I should do it myself. I am 69 and this is my first new car so I thought the dealer would do better work than me. I drove my pickup for 42 years so you see I really respect vehicles.Could this oil over filling hurt my engine seals? More
Easy to get to off a main highway. They do have 4 CSR. But they need to all get on the same page. They do have 4 CSR. But they need to all get on the same page. More
Parking was scarce, but I appreciated that they got me in quickly and let me use a loaner. I had an issue with pricing-I was quoted $900 on the phone (that I approved), $1400 on the app when work was done, a quickly and let me use a loaner. I had an issue with pricing-I was quoted $900 on the phone (that I approved), $1400 on the app when work was done, and then it went up to $1700 when I picked up the car. I would appreciate accurate info from the service advisor. More
I received excellent service. The wait for the car was great. I have no complaints The wait for the car was great. I have no complaints More
They found the issue on my car earlier than expected. Thank you. And thank you for the loaner. Thank you. And thank you for the loaner. More