Chris Kopacz
Chris Kopacz at Albrecht Subaru of Wakefield

Chris Kopacz

Service Manager

Albrecht Subaru of Wakefield

618 North Ave
Wakefield, MA 01880

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4.7
18 Reviews
4.7

18 Reviews

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18 Reviews of Chris Kopacz

August 09, 2026

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Employee Rating

Customer service forward, very helpful and knowledgeable, kept clear communication regarding my vehicle and was open to letting me try a different vehicle upon request while my car was being repaired. More

by rromerca
Service Price Transparency
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Recommend Dealer
Yes
Aug 09, 2026

Albrecht Subaru of Wakefield responded

Your feedback about our clear communication during the service on your Subaru Impreza and willingness to provide a different vehicle highlights our service department’s dedication to your satisfaction. Knowing our helpful and knowledgeable approach met your needs is rewarding to our team. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

August 06, 2026

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This is the only dealership I will service at. Very courteous and knowledgeable. Everything was clearly explained and the work was done in a timely manner. More

by PLANTE.JASON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 06, 2026

Albrecht Subaru of Wakefield responded

Your praise of our courteous approach and expert guidance is truly encouraging. Hearing that everything was clearly explained and completed on time means a lot to our service department. Thank you for choosing our dealership for service on your Subaru Forester. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

August 05, 2026

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Very helpful and good customer service , always give good service to my car . Thank you Subaru customer service workers More

by fati.yanezx
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2026

Albrecht Subaru of Wakefield responded

Your mention of our service department’s helpfulness and consistent care for your Outback is truly appreciated. Your kind words and five-star rating mean a lot to our team. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

July 24, 2026

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I bought a new Cross Trek and Devin was my salesperson. She was absolutely fantastic. Frequent texts and calls about when my car would be ready to go. My experience with Albrecht was excellent and I have r More

by maryann.donie
Recommend Dealer
Yes

Other Employees Tagged: Devin

Jul 24, 2026

Albrecht Subaru of Wakefield responded

Thank you for choosing a new Subaru Crosstrek and sharing your positive experience. We’re glad our team kept you informed every step of the way. Thanks for recommending us to your friends. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

July 13, 2026

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Excellent service throughout the entire purchasing process; Kordell did a great job and was very kind. More

by erika.alcatrao
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kordell Parrish

Jul 13, 2026

Albrecht Subaru of Wakefield responded

We’re delighted to hear that Kordell’s kindness and attention made your purchasing process so smooth. Thank you for choosing your Subaru with us, and we look forward to assisting you again. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

June 29, 2026

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THIS WAS NOT A SERVICE VISIT. THIS WAS A NEW CAR PURCHASE The entire buying experience was professional, pleasant and with absolutely no stress. Sales process began with Germa More

by Billy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: German Deras , Marco DeLeon, 5 Stars Plus

Jun 29, 2026

Albrecht Subaru of Wakefield responded

We’re delighted to hear that German guided your purchase journey and Chris walked you through protection options. We’re glad the buying process was stress-free and that ongoing updates kept you informed about your new Subaru Forester. Thank you for recommending German and Chris to others considering a new Subaru. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

June 05, 2026

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Employee Rating

Chris Kopacz is very good at understanding issues in my car. He was open to listen my concerns both in-person and we've exchanged emails too. On service day, Anthony took good care of everything. I'm looki More

by Jagan Mohan
Service Price Transparency
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Recommend Dealer
Yes
Jun 05, 2026

Albrecht Subaru of Wakefield responded

We appreciate you noting how Chris took the time to understand your concerns both in person and over email. We’re glad service day ran smoothly and look forward to assisting with your next Subaru maintenance visit. Get Respect at Albrecht Paul Barton General Manager 781-246-3331

March 13, 2026

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Chris in the service department was exceptional friendly, professional, and truly committed to ensuring a great experience. I really appreciated his help. More

by BRIAN.ROY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Albrecht Subaru of Wakefield responded

We appreciate you taking the time to highlight Chris’s friendly and professional service on your Forester. Ensuring each visit runs smoothly is important to us and we’re glad Chris delivered. We look forward to assisting you again. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 24, 2026

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Employee Rating

I always have the best experience when I bring my car in they never make me do anything unless it is really necessary. Everyone is so friendly and welcoming. More

by kellystevens12
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Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Albrecht Subaru of Wakefield responded

It’s great to hear our team delivers the friendly, welcoming service you expect and only recommends work when it’s truly needed. We look forward to keeping your Subaru running smoothly on your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 08, 2026

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Employee Rating

The serviceman who attended me was generous, and managed to squeeze an oil change in when I didn’t have an appointment. More

by Maria
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Recommend Dealer
Yes
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