Albrecht Subaru of Wakefield - Service Center

Great service. Michael was courteous, thorough and thoughtful. This is a wonderful dealership with excellent customer service. Michael was courteous, thorough and thoughtful. This is a wonderful dealership with excellent customer service. More

The customer service was excellent. Tanner was an enormous help! I will definitely bring my vehicle here again. Tanner was an enormous help! I will definitely bring my vehicle here again. More

Nicole was superior and extremely professional . I greatly appreciate her superior customer service skills. Thank you ! I greatly appreciate her superior customer service skills. Thank you ! More

Working with Kordell was an absolute pleasure. He has great energy, knowledgeable, and made the daunting task of turning in my lease and purchasing a new vehicle and extremely joyful experience. He has great energy, knowledgeable, and made the daunting task of turning in my lease and purchasing a new vehicle and extremely joyful experience. Will definitely be purchasing from him in the future!!!! More

Excellent service. Work was done quickly and efficiently. The associate that helped me was also able to get the work covered by warranty. Work was done quickly and efficiently. The associate that helped me was also able to get the work covered by warranty. More

Michael was wonderful, he helped me with everything I needed, explained everything to me and answered all my questions. He listened well and was easy to work with. needed, explained everything to me and answered all my questions. He listened well and was easy to work with. More

Everything went perfectly - customer service was professional and clear and I was in and old quickly professional and clear and I was in and old quickly More

The experience was better than my last. I don’t know when things need to be replaced & when. I went from being told that I needed gaskets & filter changes to being asked what I wanted d I don’t know when things need to be replaced & when. I went from being told that I needed gaskets & filter changes to being asked what I wanted done. One memorable example was when I booked for my 6 monthly service & was asked what I needed done so I agreed to an oil change. I assumed anything else would require a consent from me. The guy told me that a tyre rotation was done also, but I told him I had it done 2 weeks ago (new wheels had been replaced by an outside company) to which he said, “I was only trying to help you!” As he walked away. This new management seems promising, and Michael was very kind & respectful. More

I just bought a used car from them and the service department is handling the repair at my convenience. department is handling the repair at my convenience. More

This is my second car from them and hopefully intend to get my next one from them also get my next one from them also More