Albrecht Subaru of Wakefield - Service Center
Wakefield, MA
251 Reviews of Albrecht Subaru of Wakefield - Service Center
Excellent and attentive service from Mike! He was outstanding and an asset to your company. Thank you! He was outstanding and an asset to your company. Thank you! More
They did a great job of fixing the parts of my car that needed fixing needed fixing More
Honest service dept, Joe never made me feel I needed to perform work that wasn’t necessary. Price was fair, environment comfortable and work was done with excellence! perform work that wasn’t necessary. Price was fair, environment comfortable and work was done with excellence! More
Very prompt and communicative. I enjoyed his help through the whole process and how clearly he explained ecerything I enjoyed his help through the whole process and how clearly he explained ecerything More
Service and expected charges were explained at drop off. great communication and the work was done on schedule. great communication and the work was done on schedule. More
He went above and beyond to make sure my customer experience was the best it could be. Outstanding employee. Treat him right. He is a valuable asset to your company. experience was the best it could be. Outstanding employee. Treat him right. He is a valuable asset to your company. More
Very helpful staff and informative when it comes to diagnosing issues. Helped replace my wipers under warranty and salvaged my broken rear wiper arm. Wish they would give estimates for how king appoint diagnosing issues. Helped replace my wipers under warranty and salvaged my broken rear wiper arm. Wish they would give estimates for how king appoints are prior to showing up, but that’s my only complaint. More
The dealership has always done a professional job with my car maintenance. Cityside is closer to my house but I find them distracted and over worked. This dealership takes the time to discuss my options. Plu car maintenance. Cityside is closer to my house but I find them distracted and over worked. This dealership takes the time to discuss my options. Plus I loved the loaner. More
Excellent service throughout the process. I found his service thorough and he answered any questions and concerns I had. I would definitely recommend him for anyone. Thank you as that makes a I found his service thorough and he answered any questions and concerns I had. I would definitely recommend him for anyone. Thank you as that makes all the difference. More
Failed to notice I had a completely rusted control arm with a bushing that was nearly disintegrated. A week after I brought it in for service I had to bring it to another shop to get these repairs. I am c with a bushing that was nearly disintegrated. A week after I brought it in for service I had to bring it to another shop to get these repairs. I am concerned because if the bushing/control arm failed then my wheel could have fallen off. This is a tremendous error that should have been caught in the multipoint inspection. More