Albrecht Subaru of Wakefield - Service Center
Wakefield, MA
404 Reviews of Albrecht Subaru of Wakefield - Service Center
The work was done timely and at a reasonable price Will return when I need additional work return when I need additional work More
The customer service at Albrecht Subaru in Wakefield is excellent. I like the comfortable waiting rooms and good coffee. Highly recommended. excellent. I like the comfortable waiting rooms and good coffee. Highly recommended. More
My appointment was super easy and convenient to schedule online. Joe kept me updated on the status of my car via text and there were no surprises. The customer lounge is clean and comfortable. I don't mind online. Joe kept me updated on the status of my car via text and there were no surprises. The customer lounge is clean and comfortable. I don't mind taking my car in for service at Albrecht. In the past I always made my husband deal with car maintenance. Albrecht makes it easy. More
I have saved my prior review pending cute full resolution offered by the dealership. I sent an email at 9:05pm last night, replied to the same email at 1:58pm today and the dealership GM and I have been offered by the dealership. I sent an email at 9:05pm last night, replied to the same email at 1:58pm today and the dealership GM and I have been working on resolving situation since. Star rating will be edited and reflect the GM’s response when the resolution is completed. More
Professionalism, cleanliness, and end result were all great. The service took longer than anticipated, which would have been okay, but the waiting area needs work. Consider updating the room, including great. The service took longer than anticipated, which would have been okay, but the waiting area needs work. Consider updating the room, including more charging stations, and vending machines. Especially vending machines. Thanks. More
Always have a positive experience; communication is great and staff are very friendly and approachable. So far, never felt pressured and service has always been more than satisfactory. and staff are very friendly and approachable. So far, never felt pressured and service has always been more than satisfactory. More
I'm thankful that I had Tanner as my service guy at the desk. He made my visit enjoyable due to his personable manner. He texted me when it was time to pick up my car. Again, he was affable and made my desk. He made my visit enjoyable due to his personable manner. He texted me when it was time to pick up my car. Again, he was affable and made my visit to the dealership pleasant. More
Joe was very kind helpful and informative. He assisted me with the additional options the supported my situation He assisted me with the additional options the supported my situation More
excellent service, would recommend to others, clear communication and service was done below quoted price communication and service was done below quoted price More