Back

Albrecht Subaru of Wakefield - Service Center

Wakefield, MA

4.7
268 Reviews

268 Reviews of Albrecht Subaru of Wakefield - Service Center

Sort by
October 19, 2024

Subaru of Wakefield has a great service department ,they are efficient, communicate very well, and solve your problems! More

by Gloucester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Oct 21, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for sharing your positive experience with the service department at Subaru of Wakefield! We're delighted to hear that our team was efficient and communicative in addressing your needs. We appreciate your support!

October 17, 2024

Customer service is great, kudos to Tylor for the excellent service. So pleasant. 😊 Waiting room is great, always clean! Relaxing! More

by roseocean2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
Oct 18, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for the wonderful feedback! We're delighted to hear that Tylor and our Subaru of Wakefield team provided excellent service. It's great to know you found our waiting room clean and relaxing too!

October 14, 2024

Fast complete, great communications while vehicle in service easy thorough checkin no wait superb service More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
Oct 15, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for sharing your experience with us at Subaru of Wakefield! We're delighted to hear that our team provided superb service and efficient communication during your visit. We look forward to serving you again in the future!

October 09, 2024

They took my car on time, the cost was what I was told when making the appointment and the time for service was spot on. Everyone there is friendly and professional. The waiting area clean and comfortable More

by Khillma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 10, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for sharing your experience with Subaru of Wakefield! We're delighted to hear that our team provided timely and professional service, and that you enjoyed the comfortable waiting area. We appreciate your feedback about the texting feature as well!

October 04, 2024

Juan made it an easy check in and checkout when my car was done. Excellent customer service service More

by Awesome customer service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaun in service
Oct 04, 2024 -

Albrecht Subaru of Wakefield responded

We are glad your visit was so positive! Thank you for coming to Subaru of Wakefield!

October 03, 2024

Patrick was super helpful, understood customer expectations and represented the brand exceptionally. Great experience and have recommended Patrick to couple of my friends More

by bonjourshari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Reynolds
Oct 03, 2024 -

Albrecht Subaru of Wakefield responded

It's fantastic to hear that Patrick provided such a great experience at Subaru of Wakefield! We appreciate your recommendation and are delighted he met your expectations. Thank you for sharing this feedback with us!

October 02, 2024

They go above and beyond. Answer your questions and work around your needs. It’s one of the reasons I keep coming back. More

by clot.onside.0k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Reynolds and David Patti
Oct 02, 2024 -

Albrecht Subaru of Wakefield responded

Thank you for your continued support! We're glad to hear that Subaru of Wakefield has been able to meet your needs and answer all your questions. Looking forward to serving you again in the future!

October 02, 2024

Nowadays I only go to Subaru of Wakefield for my service needs. In my experience, their service department is the most honest and transparent I’ve encountered. I most recently went to them for my 72,000 mil More

by carlosrodrigo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 03, 2024 -

Albrecht Subaru of Wakefield responded

Carlos, we're delighted to hear that our service team at Subaru of Wakefield has earned your trust with their honesty and transparency. Thank you for choosing us for your 72,000-mile service! We look forward to assisting you with any future needs.

October 02, 2024

Great customer service by David! Kept me informed during the time my car was in the shop More

by Luis.menendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Albrecht Subaru of Wakefield responded

Luis, thank you for the wonderful feedback! We're happy to hear David kept you well-informed throughout your experience and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Subaru of Wakefield Team

September 30, 2024

Always great customer service and quality work! Keeps you informed about the work in progress while you are waiting l! More

by Denis S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Grate
Oct 01, 2024 -

Albrecht Subaru of Wakefield responded

Denis, thanks for the shoutout! We're glad to hear you appreciate our customer service and quality work at Subaru of Wakefield. See you next time!

...
9
...