Alderman Automotive

Alderman is a great place filled with great people! It’s always a great experience! It’s always a great experience! More

Everyone in the service department were amazing. I waited on my vehicle and the guys from service would check on me and keep me updated. I waited on my vehicle and the guys from service would check on me and keep me updated. More

My car wan't fixed right the first time. So, I had to take it back and then pay the diagnostic fee, if they find ONE thing that was different than the original repair. Adam told me he would So, I had to take it back and then pay the diagnostic fee, if they find ONE thing that was different than the original repair. Adam told me he would talk to Volkswagen to see if the repair was covered under their warranty and never did. Communication wasn't great either, considering I had to keep my car there for a few nights. I've had better service with Alderman in the past, but was disappointed, this series (since I had my car there a few times for the same concerns). More

The service was very good in a timely manner providing me with up dates. Waiting area was good with up dates. Waiting area was good More

Impressed with experience. Will use service again. Thank you for the ease of scheduling appointment. Will use service again. Thank you for the ease of scheduling appointment. More

Took my vehicle to Alderman Automotive because my daughter had issues with the speed. They allowed us to bring the car in immediately and took up to 48 hours to test and ensure everything was fine. daughter had issues with the speed. They allowed us to bring the car in immediately and took up to 48 hours to test and ensure everything was fine. We were so relieved. No out of pocket cost. The Service Dept was super professional and so nice. More

Overall, very good service. Alex tried to persuade me to purchase a new set of Michelin tires. I was told when I purchased my vehicle the tires were new. Purchased vehicle Feb Alex tried to persuade me to purchase a new set of Michelin tires. I was told when I purchased my vehicle the tires were new. Purchased vehicle Feb 2025. Had an alignment April 2025 at 37,000 miles maintenance. There was no mention of needing tires at time. I would like a second opinion regarding the tread ware on my current tires. Thank you 😊 Oscar Ghoston Customer More

Initially visited for just an oil change. They advised that my brakes and tires needed attention. They provided an affordable quote and decided to move forward with getting my brakes repaired They advised that my brakes and tires needed attention. They provided an affordable quote and decided to move forward with getting my brakes repaired. Overall very professional experience. More

you guys seem very professional at front desk. The mechanic did a good job not getting oil all over the valve cover, which is a sign of good work ethics. The mechanic did a good job not getting oil all over the valve cover, which is a sign of good work ethics. More

They sold my son a car with a stock clutch that was never meant to go with a super charged engine. The engine also was full of shavings and started showing issues right after the clutch. When we bought the meant to go with a super charged engine. The engine also was full of shavings and started showing issues right after the clutch. When we bought the platinum extended warranty, We were told it would cover the engine. After we filed the claim, they denied it and left us with $20000 worth of repairs. I feel like this is a very dishonest dealership. It's to the point where I've notified the Secretary of State and the State Attorney General's office. They're going to investigate all of this as we speak. Please do your homework and do not purchase a vehicle from these people. They will shut down and they will not communicate with you. The warranty you purchase is pretty much worthless. I have paperwork backing up all these claims, so no matter what they say, I'm telling the truth. Please do yourself a favor and go somewhere else to purchase a vehicle. Anywhere but here. They literally ruined peoples lives one car sale at a time. They know that when you buy a vehicle, AS IS... you have no rights even when they sell vehicles that are mechanically unsound and not safe to drive. They'll say anything about the warranty or the condition of the car when they're trying to get you to sign the papers. They will lie on your credit application to get you approved. One day this place will be brought to justice. Go on Google reviews and look at the lowest reviews.... And you'll see hundreds of the same stories. The pattern is the same just different people. They're The bully of Indiana. Shame on you. I don't know how you sleep at night. More