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Alderman Automotive
Fishers, IN
143 Reviews
Our family-owned and operated dealership looks forward to giving the Indy area the same quality of service that the 2 generations of Alderman's before us provided.
Jerry Alderman, our grandfather, ventured into this business in 1953 and established Alderman Ford. He was dedicated to running the dealership differently than his competitors by creating & maintaining relationships with customers and providing products they could stand behind. One of the biggest things that set Alderman apart from everyone else in the industry was the meaning of their handshake. If offered a handshake, rest assured you were shaking the hand of someone with integrity.
Our father, Gary, took over the dealership in 1967 and continued to run the dealership the "Alderman Way" by embracing those same fundamentals until he retired in 2005.
Fast forward 12 years and Alderman Automotive opened its doors. We successfully continue to base our name and company on the same principles that the two generations before us did. We are honored to be "back in the business" and continue to share the Alderman name with our community, both near and far.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 143 reviews
September 20, 2024
Prior to the sale, The salesman told me that everything worked on the vehicle. Unfortunately, I was misinformed. The sunroof is not operational. When I brought that information to the salesman's attenti worked on the vehicle. Unfortunately, I was misinformed. The sunroof is not operational. When I brought that information to the salesman's attention, he stated it was an as-is sale and they would not repair or troubleshoot without charging me for diagnosis or the repair of the sunroof. The salesman offered to check the fuses if I brought the vehicle to him. I live 150 miles away from their dealership. In my opinion that is an not acceptable. I am dissatisfied with their response to this issue. More
by Dissatisfied customer
Verified CustomerEmployees Worked With
September 06, 2024
Everyone was professional, fun and informative. We had a wonderful experience that made buying a car a joy rather than a pain in the butt! We had a wonderful experience that made buying a car a joy rather than a pain in the butt! More
by carrie15
September 06, 2024
Disappointing, time wasting, unprofessional, stressful, disrespectful. I wish I never bought any vehicle from Alderman. disrespectful. I wish I never bought any vehicle from Alderman. More
by Asdfghjk
September 02, 2024
Chris Evans, salesman did a great job in communicating what they had and worked within my price point. He even went above and beyond and had them clamber and detail the car again to make sure it was 100%. what they had and worked within my price point. He even went above and beyond and had them clamber and detail the car again to make sure it was 100%. Easy transaction. Thank you Chris and Alderman’s for our new purchase. More
by phatwallet21
Employees Worked With
Chris Evans
August 19, 2024
Great place. Everyone really take care of you. Glad I found them to buy my car. Everyone really take care of you. Glad I found them to buy my car. More
by parkerbrad09
August 05, 2024
They got me in immediately when the dealer said a week. Communicated daily and repairs were done in two days. Unfortunately about three weeks the same problem reappeared. Found out that it was a faulty par Communicated daily and repairs were done in two days. Unfortunately about three weeks the same problem reappeared. Found out that it was a faulty part that was delivered to Alderman. They had the vehicle towed and replaced the part the next day. At no charge. I will continue to use Alderman in the future. More
by mmcatee_52
Employees Worked With
August 05, 2024
This entire interaction was incredibly well done. I was treated with respect, my time was respected, and everything was fair and quick. I got a detailing on the interior and the inside looks better t I was treated with respect, my time was respected, and everything was fair and quick. I got a detailing on the interior and the inside looks better than the day I bought it. More
by sam.gilbert2019
August 05, 2024
Fast and easy diagnosis and repair! Excellent service and very informative. Matt was. Pleasure to work with! Excellent service and very informative. Matt was. Pleasure to work with! More
by tombyerly
Employees Worked With
July 08, 2024
If I could give more stars I would. Adam was very informative and allowed me to make my purchase without pressure. All around great environment with knowledgeable technicians! Adam was very informative and allowed me to make my purchase without pressure. All around great environment with knowledgeable technicians! More
by Anonymous
July 06, 2024
Always a pleasurable experience, friendly staff, efficient, and easy , will definitely recommend to everyone ! Cheers efficient, and easy , will definitely recommend to everyone ! Cheers More
by VDZELETOVIC
