Alexandria Volkswagen

Dean Reyes is a great salesman not so the finance manager Dean is a totally honest and helpful salesman: the best I’ve ever worked with. My only negative is my surprise when I was told that I didn’t qualif Dean is a totally honest and helpful salesman: the best I’ve ever worked with. My only negative is my surprise when I was told that I didn’t qualify for the 1.99% financing and would have to take 2.99%. I immediately showed them through my bank app that my credit rating was indeed above the minimum requirement and the finance manager’s response was to give me a rate of 2.49%. Seriously? Are they that deceitful and dishonest? Bottom line: read your contract and know your financial info More

Dean was great! Dean was very helpful throughout the entire process. He was kind and attentive. Buying my first car with him wasn’t complicated or scary like everyone Dean was very helpful throughout the entire process. He was kind and attentive. Buying my first car with him wasn’t complicated or scary like everyone says. The process was quick and ai got EXACTLY what I wanted. Couldn’t be happier with my new vehicle from vw alexandria with the help of Dean. More

Pleasant experience I was out shopping for a VW passat car and I had a great experience when i visited VW Alexandria from showing me the options available , arranging for I was out shopping for a VW passat car and I had a great experience when i visited VW Alexandria from showing me the options available , arranging for coming to check what i had seen online , test drive and finally the purchasing process was smooth and efficient . More

Overall Pleasing Exoerience Knowing that VW was offering heavy discounts in order to clear out some 2017 models I came to Wes Greenway's Alexandria Volkswagen online. My very loc Knowing that VW was offering heavy discounts in order to clear out some 2017 models I came to Wes Greenway's Alexandria Volkswagen online. My very local VW dealer offered similar savings but had limited color selection from which to choose. Finding the 2017 VW Golf Alltrack S in white with a beige interior I immediately phoned this dealer. After a full explanation of pricing I decided to buy the car over the phone. The staff at Alexandria VW remained in touch with me from that point on. Just four days after my initial phone call I made the 250-mile trip from PA to VA in a rented car. From the moment that I walked into this dealer to the moment I drove home the people that I dealt with treated me with dignity, and respect. I would highly recommend this dealership to anyone considering the purchase of a new or used car. More

Awesome very energetic I had no problems getting what I wanted when I wanted and with the salesperson Dean when I asked he's great I would go back to him again I had no problems getting what I wanted when I wanted and with the salesperson Dean when I asked he's great I would go back to him again More

Friendly and helpful personnel, fluent purchase process! After 30 years of excellent Volkswagen experience in Europe, we were curious how it would be in the USA. The Alexandria Volkswagen dealership met our After 30 years of excellent Volkswagen experience in Europe, we were curious how it would be in the USA. The Alexandria Volkswagen dealership met our expectations in a perfect way. We were welcomed by a very friendly and knowledgeable sales agent, Mr Dean Reyes who guided us through the purchase process. Without hesitation, he took the necessary time to show us different models, gave excellent advice matching our needs and explained every step in the administration process. More

Katherine C. Is the Best Katherine C. helped me with the purchase of my Atlas, the car somehow came with the wrong rims and Katherine was extremely helpful to get the situatio Katherine C. helped me with the purchase of my Atlas, the car somehow came with the wrong rims and Katherine was extremely helpful to get the situation fixed. I’m very happy with the final solution. Thank you, SK More

Wonderful experience! Our salesperson Katherine C. was the best we’ve ever worked with. This was our first VW purchase, but after the great service and easy buying experien Our salesperson Katherine C. was the best we’ve ever worked with. This was our first VW purchase, but after the great service and easy buying experience we had, it will not be our last VW from Alexandria VW and Katherine! More

Bait and switch I purchased my first VW from Alexandria VW in 2001 and recently went there to look at new 2018 VW Atlas they listed on the web site for 29200. When we I purchased my first VW from Alexandria VW in 2001 and recently went there to look at new 2018 VW Atlas they listed on the web site for 29200. When we started to discuss numbers 29200 turned into 33650 final price. Apparently to get an advertised price you need to recently graduate from college, be in the military and work for a selected few "partnership" companies all at the same time. Plus they added a 'Paint protection" in addition to destination charge, tax and processing fee. This place has gone downhill from last time I was there, they advertise lower than other dealership prices which are not available to everyone to get people in the door and than try to make a sale. I will not support this and will take my business elsewhere. More

Rude owner and incompetent staff After the dealership has ignored all of our request and had screwd up the title of a new car we bought from them I got in touch with the owner who was After the dealership has ignored all of our request and had screwd up the title of a new car we bought from them I got in touch with the owner who was saying that his team is polite while ignoring the fact that they are completly incopetent. More