Alexandria Volkswagen

Gary Campbell We had the pleasure of working with Gary last week when we traded our Beetle in for a more family-friendly vehicle. He was professional and understood We had the pleasure of working with Gary last week when we traded our Beetle in for a more family-friendly vehicle. He was professional and understood our needs exactly without being pushy in the least bit. Best car buying experience we’ve ever had because of Gary’s patience! More

Honest and straightforward I initially was apprehensive about going to Alexandria, Volkwagen after hearing reviews from friends and coworkers. Some friends indicating the servic I initially was apprehensive about going to Alexandria, Volkwagen after hearing reviews from friends and coworkers. Some friends indicating the service was terrible and the salespeople were rude. For this reason, I didn't bother making an appointment. After visiting several dealerships in the area, my boyfriend and I decided to swing on over to Alexandria, despite the reviews. We were introduced to Dean Reyes as our salesmen. We test drove a CPO 2016 Tiguan with all the fancy gadgets that I was looking for in a compact SUV (i.e. leather interior, back up camera, blue tooth enabled). When I was ready to start the process of purchasing the vehicle, Dean prefaced the negotiation by explaining that Alexandria VW has a little/no haggle policy around their CPO price (I also observed this with another VW dealer on the Beltway). Given that the price was competitive and within my budget, I didn't want to pass the offer. Throughout the experience, Dean answered all our questions genuinely. Overall, I am happy with the purchase and love my Tiguan! More

Very easy! Gary was super chill and friendly and made everything incredibly easy. Everyone I dealt with was pleasant, and I still can believe how smooth and eas Gary was super chill and friendly and made everything incredibly easy. Everyone I dealt with was pleasant, and I still can believe how smooth and easy the process was! More

Fred Helped Us Out Great experience with Fred. Not a hard sell, annoying experience. We knew the basics of what we wanted, and Fred was able to guide us through the pr Great experience with Fred. Not a hard sell, annoying experience. We knew the basics of what we wanted, and Fred was able to guide us through the process of picking out our new car (the beautiful new Tiguan) and trading in our old one. More

Excellent Service I went into the dealership after doing a lengthy bit of research, so I pretty much knew that I was going to buy it. I had spoken to Fred over the phon I went into the dealership after doing a lengthy bit of research, so I pretty much knew that I was going to buy it. I had spoken to Fred over the phone and let him know that I was coming in and he answered a couple of questions for me. When I got there I test drove it and it was sitting there waiting for me and about 2 hours later I got a car. More

Excellent Service Katherine Carmin was extremely helpful, knowledgeable, and friendly when we had to unexpectedly buy a new Volkswagen. She went out of her way to make Katherine Carmin was extremely helpful, knowledgeable, and friendly when we had to unexpectedly buy a new Volkswagen. She went out of her way to make the purchase smooth and pleasant and to explain all the features on the car. The finance manager, Ene Pakasaar, was wonderful and efficient. Overall, we were extremely satisfied with the experience. More

Worth the Trip random Rhode Islander here, i found a car online like most of us do, and oh boy the price was right, even tho it was far away. From the very beginning random Rhode Islander here, i found a car online like most of us do, and oh boy the price was right, even tho it was far away. From the very beginning the interactions between myself and the dealership were online, then it was emailing back and forth, and just a little bit of telephone at the end. Once everything was all set, including financing beforehand with VWCredit, i drove all the way down to DC, just to pick up a CPO Touareg from these guys. I dealt with Brett in sales and also with Maggie in finance, and both were great to work with. They made purchasing a used car a pleasant and straightforward experience & well worth the trip. It's because of them two that i'm here writing nice things about Alexandria VW. They were excellent and i recommend them to everybody who wants a no pressure, easy to work with car buying experience. -el Viejo from Warwick More

Dean Reyes is a great salesman not so the finance manager Dean is a totally honest and helpful salesman: the best I’ve ever worked with. My only negative is my surprise when I was told that I didn’t qualif Dean is a totally honest and helpful salesman: the best I’ve ever worked with. My only negative is my surprise when I was told that I didn’t qualify for the 1.99% financing and would have to take 2.99%. I immediately showed them through my bank app that my credit rating was indeed above the minimum requirement and the finance manager’s response was to give me a rate of 2.49%. Seriously? Are they that deceitful and dishonest? Bottom line: read your contract and know your financial info More

Dean was great! Dean was very helpful throughout the entire process. He was kind and attentive. Buying my first car with him wasn’t complicated or scary like everyone Dean was very helpful throughout the entire process. He was kind and attentive. Buying my first car with him wasn’t complicated or scary like everyone says. The process was quick and ai got EXACTLY what I wanted. Couldn’t be happier with my new vehicle from vw alexandria with the help of Dean. More

Pleasant experience I was out shopping for a VW passat car and I had a great experience when i visited VW Alexandria from showing me the options available , arranging for I was out shopping for a VW passat car and I had a great experience when i visited VW Alexandria from showing me the options available , arranging for coming to check what i had seen online , test drive and finally the purchasing process was smooth and efficient . More