Alfa Romeo Fiat of Strongsville

Easy Peezy We knew what we needed in a car before we entered the showroom. Jeremy listened and found the right used car for us in their inventory. The sale wasn' We knew what we needed in a car before we entered the showroom. Jeremy listened and found the right used car for us in their inventory. The sale wasn't high pressure and we were able to agree to some minor upkeep items and pick it up two days later. While we were arranging for insurance and checking our finances, Jeremy did a "background check" on the car as well as getting some touch ups done to small areas. We are very pleased with our first Fiat and extended the warranty so that we can continue to deal with these professionals.. More

Zero Negotiation This dealership has a great response time from their sales team. BUT I have never seen a dealership so unwilling to negotiate on a truck! I made a rea This dealership has a great response time from their sales team. BUT I have never seen a dealership so unwilling to negotiate on a truck! I made a reasonable trade plus cash offer on a 11 year old truck and we are about 900 bucks apart and they WILL NOT budge. if 900 bucks causes them to refuse a deal then clearly they have bigger issues then meets the eye. For the record I'm still willing to come and buy this truck but there has to be SOME negotiation. This dealer offered me ZERO negotiation so do your self a favor and AVOID AVOID AVOID this dealer!!! Update: I told the salesman that I was looking at another truck and there was still no negotiation. I got a message today from a different person from this dealer and he appogised and said some times there can't be any changes in price. These people are very friendly and respond fast but they are over priced on their trucks. I would avoid this dealer. More

Great experience! I worked with Chip Orlando and was completely satisfied. He was responsive, helpful and professional. I am very happy with my GMC truck purchase and w I worked with Chip Orlando and was completely satisfied. He was responsive, helpful and professional. I am very happy with my GMC truck purchase and will be recommending Chip to my family and friends. More

Great experience I worked with Chip Orlando for my GMC truck purchase and was completely satisfied. Chip was responsive, helpful and professional. I will be referring I worked with Chip Orlando for my GMC truck purchase and was completely satisfied. Chip was responsive, helpful and professional. I will be referring Chip to all of my family and friends. More

A great experience at Diesels direct Aric Adkins was a superb salesman. He went above and beyond to explain everything we asked about the car including showing us it’s ‘car facts’. He was Aric Adkins was a superb salesman. He went above and beyond to explain everything we asked about the car including showing us it’s ‘car facts’. He was very courteous to me and also to my parents. If I was to buy another vehicle at this dealership, I would certainly like to have Aric as my salesman. He was very honest in discussing and explaining the car’s features as well as its defects and the car has turned out to be all that he said it would be. As we were leaving he was very kind to advise us about a place to eat since we left at lunch time. More

Complete Scam! Do not recommend. Salesmen are great, but the higher management is unprofessional and ignorant. They were unable to diagnose a problem in a truck, I had interest in, an Salesmen are great, but the higher management is unprofessional and ignorant. They were unable to diagnose a problem in a truck, I had interest in, and wanted me to buy the parts to fix it, even though I had not committed to purchasing. Management is incompetent and looking to scam people into purchasing faulty truck. I gave me money to another to another dealership and was happy to do so. More

Service On Sept 10th my daughter called the service dept. and said that her trunk handle on her 2016 Fiat 500X popped of. Someone asked for her vin number a On Sept 10th my daughter called the service dept. and said that her trunk handle on her 2016 Fiat 500X popped of. Someone asked for her vin number and said they would have to order the part. She called Sept 21st and asked if the part had come in. Well they asked for the vin number again. Hum, why is my daughter not in the data base. My wife and daughter both bought 2016 Fiat 500x's fifteen months ago. First she was told the part was in stock but then she was told they had to order the part and that the part in stock was for a 2015 Fiat. Hum, I believe the 500x's did not come out until 2016's.' The service guy became very vocal with her and was somewhat rude. She became frustrated and that was when I got on the phone. I asked to speak to the manager. After a long wait on the phone service came back on and said I had to call back as he could not transfer the call. What? This gave service time to explain his situation. And of course the manager will side with his employees. After a somewhat heated discussion with the manager he did look up on the computer her car. It was on the data base after all. He proceeded to tell me that the part had to be ordered and they would call as soon as it was in. Also that the trunk handle on the cars did have a problem and parts were in demand. Rude customer service. Data not available for the service department. Part that we thought was ordered was not. Not the way a business is to be run. More

Problems from the beginning. This dealer ship is awful dealership to work with. I bought a 2010 f250 and drive it fifteen miles down the road and the engine light came on. I took This dealer ship is awful dealership to work with. I bought a 2010 f250 and drive it fifteen miles down the road and the engine light came on. I took it back and they continued to tell me "that will work itself out as you drive it". $1800 dollars later the truck is fixed. They told me time and time again that they would pay for it, I never saw a penny. Stay away from Chip Orlando and Rick the sales manager. More

Helpful people I was in the market for a corvette and they had a few. Even though we weren't able to reach a deal and they tried for several days,they were helpful, I was in the market for a corvette and they had a few. Even though we weren't able to reach a deal and they tried for several days,they were helpful, patient, and gave me advice about routes I could take in getting a vette. More

Worst ever I bought a 2011 Silverado 3500 dually duramax from these people. I sent someone pick the truck up because I live in NYS. They drove the truck back and I bought a 2011 Silverado 3500 dually duramax from these people. I sent someone pick the truck up because I live in NYS. They drove the truck back and when I got it found out that most of the front end parts were worn out, needed 6 new tires and found out the def system had been tampered with and the truck was tuned and deleted. I'm an older woman and only wanted it to tow my horse trailers around to shows. They have been nothing but disrespectful to me, calling me a liar basically when I was never informed of any issues with the truck (which there are more but not that big) the truck is high miles but when you're paying 33k for a truck you expect it to be in safe and legal working order. I have had to file a complaint with the Bbb, epa, bank, and attorney general. Next I will be filing a law suite because now they are ignoring me and refuse to respond to emails. Do not do business with them you will get ripped off and once they have your money they don't care. Worst buying experience in all 70 years of my life! More