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Alfa Romeo Fiat of Strongsville
4.5
252 Lifetime Reviews
11800 Pearl Rd, Strongsville, Ohio 44136 DirectionsSales: (440) 334-2155
Service: (440) 334-2146
Parts: (440) 334-2144
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 252 reviews
November 21, 2019
" My visit to Alfa Romeo"
- ELAINEMORA3
Verified CustomerWe had a great experience at this dealership. They were friendly and very informative. They found us the car what we exactly needed. Fantastic Car !
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Helpful November 20, 2019
"best car buying experience you can ask for"
- rdouglas674I have never before experienced a dealership that has put so much effort & care into making sure I was happy with my entire experience. They have been great through my last lease & that is why I am currently starting another. The service department has been more than helpful with everything & have gone out of their way to make all appointments convenient to me. I honestly cant say enough about the way i have been treated since the first day I walked through the door & that treatment just continues to improve.
Read MoreNovember 13, 2019
"Extraordinarily Decent Automobile Dealer & Sales Staff"
- A. GhoriI was pleasantly surprised with how decent the staff and Sales Person Mr. Jay Traner were. Absolutely did not demonstrate any pressure tactics. No gimmicks of usual car dealers who force you to come in, and make you commit to offers if purchasing the same day. No unsolicited emails or text messages or phone calls. Prompt communication to all my inquiries. I did not have to bargain one bit as the offer was perfect. They even purchased my BMW before the end of it's lease saving me more. Very knowledgeable of the vehicles. Highly professional behavior. This was the best experience I have ever had out of dozens of car purchase/leases I have been through, so much so I think I will be driving Alfa Romeos the rest of my life, with pleasure.
Read MoreNovember 09, 2019
"Best dealer experience I've ever had. The real deal. "
- KevinWI've purchased/leased MANY cars in my life and Alfa Romeo of Strongsville was EASILY the best experience I've ever had. I live about an hour away so all the negotiating was done via e-mail (as I requested) and not once was Jim Zabielski pushy or wanting me to come in or talk on the phone. All communication was prompt and nothing was ambiguous. The deal we landed on for a new Stelvio was outstanding, so outstanding that I questioned if they were just trying to get us into the door only to be blindsided by something not discussed. We skeptically visited the dealership the following day and EVERYTHING we discussed was delivered, as promised. We also had a trade in which they were very fair with as well. There were a few after sales pieces remaining (equity checks etc) that were delivered in a timely and courteous manner. When we came back in two weeks after the sale to pick up some accessories I had ordered, we were treated the exact same way as if we were buying another car. Jim & Alfa Romeo of Strongsville's the real deal. Probably the only car buying experience that I truly felt like it was a fair negotiation and they were never there to attempt to take advantage of us. We will absolutely be back.
Read MoreOctober 27, 2019
"Dealer did what it took to earn my business."
- MARKEWELLINGRelaxed folks...no pressure, but very informative. Did what it took to make the take happen. They had the car and color that I wanted. They found a solution to my lease tire issue without skipping a beat.
Read MoreEmployees Worked With
October 26, 2019
"Outstanding "
- ed hSalesman were knowledgeable, courteous and did not try and push the sale. This is the first time I experienced a car salesman that listened to what I wanted and didn’t try to up sell me. All costs were as stated which was all a first for me. The entire team was outstanding.
Read MoreOctober 25, 2019
"Oil change"
- DuklesJim was great as usual. Had me in and out in no time. Always smiling and helpful. Answered all of my questions. Top notch team!
Read MoreOctober 23, 2019
"Excellent Service "
- orlando_rodriguezOil leak from Defective Oil Cap was addressed immediately and With Professionalism.. Service was impeccable and the car is running like new..Personnel in all levels of the dealership are all , always pleasant and give accurate and precise Explanations regarding the service provided.
Read MoreOctober 12, 2019
"Needed to through Chrysler to honor our warrenty agreement. "
- GLMORGANThe time it took to honor warranty agreement and cause multiple phones to finally agree to do the service. We purchased a warranty at the time of the car purchase to cover 100% of all maintenance issues, but not normal oil changes. This is the second time we have had to call Chrysler for help to fix a problem. I would recommend this dealer, but be cautious.
Read MoreEmployees Worked With
Do not want to give employees names.
