I sent an email inquiry for a stelvio and Jimmy responded to me via text within an hour. He gave me the best deal out there (trust me I shopped) and we struck a deal within minutes. Did I mention this was all via text? Filled out credit app on their site and Mike the manager gave me a quick call to let me know I was approved and verified my information. Paper work was overnighted, I signed and sent it all back quickly and my Stelvio was delivered to me within a week. What makes this even more impressive is that I am located in NYC. I was skeptical at first I thought it was to good to be true, such great pricing and free shipping? To NYC? These guys did not disappoint. I cant thank Mike and Jimmy enough for their honest business, quick replies to all my questions and their all around great customer service.