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Alfa Romeo Fiat of Strongsville - Service Center

Strongsville, OH

4.8
398 Reviews

398 Reviews of Alfa Romeo Fiat of Strongsville - Service Center

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June 25, 2021

Great service and price. I would highly recommend everyone using them. Anytime I need service on my car, I will always go to them. Thank you! More

by JVSIKORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2021

Very professional and kind service personnel. I appreciated the prompt appointment and the prompt delivery of my completed vehicle. This all made for a very pleasant experience . More

by MATT.RIDDLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

Were supposed to repair two scratched wheels while doing routine service but the service department failed to notify the company that repairs the wheels. Making matters worse, they arranged for that company More

by BZAKRON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know who was at the service desk.
Jul 06, 2021 -

Alfa Romeo Fiat of Strongsville responded

I'm sorry to hear about your experience and failing to get the wheels repaired. Feel free to contact our sales manager Mike DeSalvo at 440-334-2155 extension 228 to make arrangements to get this taken care of.

June 01, 2021

Great and easy service. Would recommend anyone with an Alfa get their service done in strongsville. Thanks for all your hard work it was appreciated . More

by adivali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

In general good, but my headlight replacement is not well aligned and it is a far distance to travel to fix that issue. Will try it myself More

by LEN20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know who
May 15, 2021

We had a little bit of a setback with an upgrade to gps which led to a couple of issue but all involved in the service department made good. More

by TC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Jim
May 14, 2021

Had to go in for some warranty work regarding the driver side headlight. Took a while for the part to come in, but that was expected. No complaints from me. The service staff were very friendly. More

by JAREDELLIFRITT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

I deal with Jim in service and he is always great to work with and answer any questions Will keep coming there even though there’s a alpha dealer closer to me More

by walkermcm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in service
April 22, 2021

Chris did a very good of explaining to me what needed to done to my car. Loaner car would be nice when service is expected to take 3+ hours. More

by JDAMICONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

Inspection that came with service was minimal, if it happened at all, and whoever worked on my car missed major problems with my brakes and tires. Front desk clerk pointed out possible problems after I More

by GLKTRIBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Adams
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Alfa Romeo Fiat of Strongsville responded

We're sorry for this experience and would like to discuss further. Please call our general manager Joe Peck at 440-334-2155.

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