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Alfa Romeo Fiat of Strongsville - Service Center

Strongsville, OH

4.8
398 Reviews

398 Reviews of Alfa Romeo Fiat of Strongsville - Service Center

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April 15, 2021

The entire staff at Strongsville of Fiat were very polite and were very clean with the covid precautions! Shout out to the Service Department Jim and his techs that worked on my 2015 4C Spider! More

by DB623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

It was as it’s promised. Easy communication. Calls back when message left. Car was picked up and delivered on time. Excellent service.would recommend to any one. More

by RAMCRAVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2021

An amazing team! I have been a customer for many years and always happy with sales and service. More importantly, great communication and professionalism. Thank you so much! More

by Jrmintz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Easy to schedule the service and very friendly staff. It was fast and done in a good time. I will be back for the next service More

by aiman_labib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Chris went above and beyond. It was one of, if not the, best experiences with a service department I have had. Thank you for all your help Chris! More

by Markkurdas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

Alfa Romeo Fiat of Strongsville was very easy to work with. I called up, they got me on the schedule for a routine oil change that coming Saturday (per my request). They were fast and did a great job! More

by DONNBIALIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

This is a great team, very professional, and easy to work with when I had my Giulia's routine servicing done this past weekend for an oil change. More

by MATT SCHMIDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT Smith
February 08, 2021

The facility is outdated for a young and more modern vehicle line. Felt the price of the service was overpriced. I probably would have been ok with the price if the facility was nicer. Move the waiting More

by mtmaghes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Friedman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Alfa Romeo Fiat of Strongsville responded

We're sorry that you felt uncomfortable during your visit. For future visits please keep in mind we have two waiting areas. One is the waiting room by service and another is in the showroom. As for the pricing of the maintenance our market analysis shows our pricing to be very competitive in the premium car segment. Thank you for you honest feedback. If you would like to discuss further please contact either Mike DeSalvo or Joe Peck at 440-334-2155.

February 05, 2021

I just had an oil change which was fine but I tried to schedule online a couple times and also called the dealership. Each time I was transferred to voicemail and never got confirmed. Finally, my wife c More

by brettcolasanti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

Best dealership in town. Very fast work and full explanation of all work done on the vehicle. Jim is a great boss and deserves an ownership stake! More

by DB623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim/service
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