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Alfa Romeo Fiat of Strongsville - Service Center

Strongsville, OH

4.8
401 Reviews

401 Reviews of Alfa Romeo Fiat of Strongsville - Service Center

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February 08, 2021

The facility is outdated for a young and more modern vehicle line. Felt the price of the service was overpriced. I probably would have been ok with the price if the facility was nicer. Move the waiting More

by mtmaghes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Friedman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Alfa Romeo Fiat of Strongsville responded

We're sorry that you felt uncomfortable during your visit. For future visits please keep in mind we have two waiting areas. One is the waiting room by service and another is in the showroom. As for the pricing of the maintenance our market analysis shows our pricing to be very competitive in the premium car segment. Thank you for you honest feedback. If you would like to discuss further please contact either Mike DeSalvo or Joe Peck at 440-334-2155.

February 05, 2021

I just had an oil change which was fine but I tried to schedule online a couple times and also called the dealership. Each time I was transferred to voicemail and never got confirmed. Finally, my wife c More

by brettcolasanti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

Best dealership in town. Very fast work and full explanation of all work done on the vehicle. Jim is a great boss and deserves an ownership stake! More

by DB623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim/service
January 14, 2021

The Service Department was very helpful. I was in the process of moving out of state and they got me in right away and took care of the problem. More

by nolan_gang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

great guys. advice: the web scheduler for service appointments does not work. should probably take that down or fix it. once the appointment is locked in by calling, then all goes well. More

by S_MENDELS
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2020

Service manager Jim is the best! I have been working with him since I purchased my Fiat 500 new from the dealership in 2012. Thank you so much for being ethical and keeping my vehicle up and running! More

by chotes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Obenaur
October 30, 2020

Took care of the problem with my Fiat, every one was very helpful and friendly, Fiat of Strongsville has taken care of our 2012 Fiat 500 sport, our 2014 500L, now our 500 Abarth. More

by Duane Schlosser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

Due to A Blown Tire From Road debris We were Stuck In the Road. Road Assistance Provided By Alfa Romeo was a life Saver.. I was Stuck 90 Miles away with 2 dogs in the car and We were Towed to the Dealershi More

by orlando_rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2020

The Alfa Romeo dealer of Strongsville has always been very responsive and helpful, even if I just drop in without an appointment. Great professional service More

by Porsche of Rockville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

I love this dealership. The atmosphere is relaxed yet professional, mostly due to the leader Mike DeSalvo, who leads by example and treats everyone with respect. More

by MARCO_NIVELLINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Traner
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