All American Chevrolet of Midland

I had a great experience with the Service Department at All American Chevrolet of Midland. I brought my 2021 Tahoe Premier in for a whining noise as well as some open recalls, and they really went above an All American Chevrolet of Midland. I brought my 2021 Tahoe Premier in for a whining noise as well as some open recalls, and they really went above and beyond to help me. I especially want to recognize Oscar, the Service Manager, and Patrick in the Service Department for all of their help. They took the time to work with my extended warranty company, kept me informed, and helped find a solution that made the repair much more manageable for me. I truly felt like they cared about helping me rather than simply handing me a repair bill. They also took care of the open recalls while my Tahoe was there, and I couldn't be more pleased with how everything turned out. Oscar and Patrick, thank you both for your kindness, professionalism, and willingness to go the extra mile. It's refreshing to receive this kind of customer service, and I will definitely feel comfortable bringing my Tahoe back to All American Chevrolet of Midland in the future. I highly recommend their service department! More

Front desk was very nice and helpful and was able to answer all my questions answer all my questions More

Mr Orvil was an awesome salesperson and always gives us a good treatment, thank you Mr Orvil good treatment, thank you Mr Orvil More

Sarahi is not friendly I hate dealing with her, never get updates I have to be the one to call and get nothing but attitude from her updates I have to be the one to call and get nothing but attitude from her More

Service department personnel were polite and professional. The one complaint I have was that, after 45 years of owning Chevy trucks, I felt severely price-gauged on the new battery. professional. The one complaint I have was that, after 45 years of owning Chevy trucks, I felt severely price-gauged on the new battery. More

The service desk is awesome. I needed my car out by a certain time. It was ready when requested. I needed my car out by a certain time. It was ready when requested. More

I have so much regrets buying a Chevrolet & ESPECIALLY buying from All American in Midland! I’ve had so many issues with my vehicle, and from what understand (according to the people who work the service buying from All American in Midland! I’ve had so many issues with my vehicle, and from what understand (according to the people who work the service area & friends of mine) I’m going to have to be without my vehicle for a couple months, just for a simple issue (like my back rows not blowing heat). And, anytime we have to bring it in for any service (my lifetime oil change, which is a joke or a tire repair that I pay EXTRA for in my monthly payments) they either have to keep the tire to fix it, or, even if you have an appointment, you sit there for an hour and a half (or longer) like my husband did the other day! I actually took my last flat to Discount Tire, and I am seriously considering about eating the fact that I pay extra for the services and getting my oil changed someplace else! This dealership is a joke! And, the employees are rude & just don’t care about the customers! More

I have bought many cars there. The sales team is great, the service team makes me never want to buy there again. I get the oil changed in our vehicles every 4-6 months on the car The sales team is great, the service team makes me never want to buy there again. I get the oil changed in our vehicles every 4-6 months on the car, suv, and the truck. During the Blazer’s visit last time i had the oil change and the tires rotated the sensors on all 4 tires wasn't reset and just showed the —. I thought it was something simple i could reset but it wasn't. But I just waited until i took it in for another oil change which was this last visit. I asked them to reset the sensors for me since they forgot last time. They still didn't do it or even mention anything about it. When i picked up the car i had to re ask about it again and they said they would. Then they came back and told me that the sensors batteries must be out and that they could fix it but it would cost. I told them that i know its possible for the battery to run out, but the chances that all 4 of them going out in the few hours that they had the car is slim to none, And that i know that changing a tire or rotating a tire can cause problems to if the sensor was accidentally damaged. I would like to take them for their word, but not even 6 months before this incident i took the Blazer in because the air conditioner wasn’t blowing that hard. It was cold, just not blowing hard. They had the blazer for 3 weeks and finally told me that there was a leak and it would cost a couple thousand to fix. so i did it. When my wife finally got it back she told me it was the exact same as when we left it. I checked it when i got home and sure enough they didn't fix anything. I then started googling what could be wrong, and when i checked the cabin air filter it was put in upside down. After fixing that the airflow increased. Even now it doesn't blow as hard as my Camaro, Silverado, or the Tahoe , but its way better than when the filter was upside down. So i was basically charged a few thousand because the air filter was in upside down (which i admit, i should of checked the easy stuff myself beforehand). So can i automatically believe all 4 of my sensors for my tires went out at the same time in the few hours they had my car?…no i cannot…sorry More

The worst experience I have ever had. will never buy any thing from here again. service was bad when my truck broke down and they did not recognize my warranty that that they sold me NEVE will never buy any thing from here again. service was bad when my truck broke down and they did not recognize my warranty that that they sold me NEVER AGAIN!!!!!!!!!!! took 2 month to get my truck back More

I was greeted warmly and promptly, all me questions were answered and texted were sent promptly as to the progress of my service, pick up was prompt and timely. answered and texted were sent promptly as to the progress of my service, pick up was prompt and timely. More