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All American Chevrolet of Odessa

Odessa, TX

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207 Reviews
All American Chevrolet of Odessa is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. We also pride ourselves on taking care of customers, paying you top dollar for your trade, and our huge selection and volume of vehicles. We have the largest parts and service department in the central Texas area and encourage you to come visit us to experience our facilities and team members.
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5020 North John Ben Shepperd Pky

Odessa, TX

79762

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Showing 207 reviews

February 11, 2017

Quicker than before The service department was quicker than before, however we had to show up at 7:30 am. Our vehicle was done in about an hour. It would be nice to be ab More

by Derek Shane Wooten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 08, 2017

New Vehicle Checked out several possible vehicles. Mario and Summer were both helpful. I am very happy with the pickup we purchased. I liked the color and opti More

by horse
Recommend Dealer
Yes
Employees Worked With
Mario, Summer
November 26, 2016

Great experience I had a great overall experience. They have great salesman who give great customer service. Made the process of buying a new car so easy. More

by Joev2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ester Cardenas
November 16, 2016

Dont buy here, worst customer experience I went here last week to look at new truck, they gave me an appointment that day. when I showed up, they told me the truck had already sold and failed More

by JRsellards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vinsin Phan
Dec 23, 2016 -

All American Chevrolet of Odessa responded

Hello JRSellards I appreciate you taking the time to write a review, we take our customer’s feedback and opinions very seriously. We strive for honest Customer Service, so we welcome the feedback from our customers to achieve that goal. Please reach out to me at your convenience, I welcome the opportunity to discuss this matter with you. Thank You Katherine Alexander General Manager

October 04, 2016

Very helpful I enjoyed having Frank as my sales associate. He was knowledgeable and understood what I wanted. He didn't give me the run around and helped me get More

by TW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ester Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Flores, Marcus Olgin
September 26, 2016

Frustrating until situation was handled by a competent mgr. To start off I had purchased my vehicle and came to discover that the DVD player would't work. I went through several managers, left a message with o More

by bri12@01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edward Terrazas, Joey Cadenhead
September 09, 2016

Friendly and informative everyone was fantasic. Mike, ronnie and Raul could not have been any better.. the finance was explained clearly. Raul showed me everything on my car a More

by Vy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and raul meza, Roweta Brock
September 07, 2016

Happyness I was scared before i got there was saying its gojng to be expensive cant afford it they help a lot i m very happy More

by Choukoury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda
September 05, 2016

Chevy Cruze 2016 Premium Garret at the dealership helped me find the car I exactly wanted and Ms. Ester on finance was also another great employee and also getting me a great More

by sjballer09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ester Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garret
July 06, 2016

Exceptional, great customer service. Great customer service. In the past when buying cars we have waited for hours, but this approval was done in less than an hour. Superb More

by Ms Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul , Mark Duron
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