
All American Ford in Paramus
Paramus, NJ
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784 Reviews of All American Ford in Paramus
JJ was a great salesperson. He took the time to listen to what I was looking for and the price I wanted to pay and went above and beyond to explore options and get me a good deal. He was a pleasure to work w what I was looking for and the price I wanted to pay and went above and beyond to explore options and get me a good deal. He was a pleasure to work with, very professional, and above all, spoke to me as the customer, rather than deferring to my husband as so many car dealers have done in the past. Thanks! More
This was by far the worst dealership to buy a car from. They advertised a 2010 mustang for a certain price. By the time we got to the dealership not only could they not find the car that they had advertise They advertised a 2010 mustang for a certain price. By the time we got to the dealership not only could they not find the car that they had advertised but non of the employees had ever seen the advertisement. Talk about not having any communication. I went to look at the Mustangs on the lot and the dealer (Boris) knew NOTHING about the car. My boyfriend schooled the dealer on the car. Thats embarrassing. The dealer should know more about the car the the potential buyer. So the next day we decided to buy the car. My grandparents went to put a deposit on the car and called me saying the red car that we had originally priced the car out which was a premium is now $300 more then the black one. The car and price we agreed on was for the red car, now they want to charge more? Long story short we decide to buy the car, the day we get the call we can pick it up I tell the dealer that we will be there at 1 so they could have the car at the dealership ready. I get there, the car still wasn't there and the dealer wasn't there either. 20 minutes later he strolls in after we paid for the car out right with a check and doesn't even say one word to us. I walk to get in my brand new car and it wasn't even cleaned. They didn't even bother to detail it and I had to ask them to do it. More
Our experience at All American Ford Lincoln Mercury in Paramus was a very pleasant one. The staff was accomodating and friendly. Tom Stass especially was very helpful. He made the process of buying a car Paramus was a very pleasant one. The staff was accomodating and friendly. Tom Stass especially was very helpful. He made the process of buying a car less stressful for us. Tom was very informative about our purchase and stuck with us until the very end. We were there after they closed and he even followed us to the gas station to ensure that we received our complimentary full tank of gas. I will definitely recommend All American Ford Lincoln Mercury in Paramus, NJ. More
My experience at this dealership was the best I've had in all my car shopping experiences. I lease my vehicles so I am shopping for cars every 3 years. I have to say that a big component of this experience all my car shopping experiences. I lease my vehicles so I am shopping for cars every 3 years. I have to say that a big component of this experience was attributed to our salesman Deamus Blake. I wasn't looking forward to the car shopping escapade this time around but I have to say dealing with Mr. Blake made the experience enjoyable. He is very professional and most of all down to earth. He was also very knowledgable and insightful. The thing I appreciated most about Mr. Blake is that he wasn't annoyingly pushy like some of the salesman that I have dealt with in the past. I really felt he considered our needs in negotiating the deal. I would definitely recommend the dealership to friends and family & would especially recommend they see Deamus. More
Once I started working with Mike, everything started to move forward in a positive way. He called me when he said he would, followed up, got me the car I wanted and I was pleased with the deal I got. He wa move forward in a positive way. He called me when he said he would, followed up, got me the car I wanted and I was pleased with the deal I got. He was a pleasure to work wioth! A lovely man who works hard at customer satisfaction and I would gladly get another car from him again. More
JJ Petrillo was a pleasure to deal with. Very friendly and and straight to the point. He allowed me to test a few cars before I decided to go with the 2013 Ford Escape. I feel like we came to a good deal and and straight to the point. He allowed me to test a few cars before I decided to go with the 2013 Ford Escape. I feel like we came to a good deal for the car. He also took the time to shuttle me back and forth to Hoboken, so I could take my new car home that day. We even grabbed some oysters at Biggies on the way back. Before I left the dealership he showed me how to program all the new features. JJ is the man and I'll be sure to go back to him when my lease ends. Can't go wrong with JJ or the dealership. More
Hands down, the best car buying experience I have had in my life. These guys know what they are doing, are very straight forward and courteous. From the minute I walked in and they offered me coffee/bottle my life. These guys know what they are doing, are very straight forward and courteous. From the minute I walked in and they offered me coffee/bottled water, to the last thing they did was fill up my new tank, everything in between was a pleasure. Salesman Boris Valencia, attentive, knowledgeable, diligent, and with an awesome demeanor, tracked down the exact vehicle I wanted - a ruby red 2013 Explorer Sport - even thought it wasn't on their lot. I was prepared with the exact pricing I wanted and came in asking for alot on my trade-in. Boris brought in his manager Steve Viruet and the negotiation was very reasonable. Steve spoke and acted like he really wanted my business, unlike so many other dealers who I have dealt with and in the end I got a fair deal on the trade in and a superb price. The final and usually my least favorite step in the car buying process was dealing with the finance office. Instead of being pitched 20 different rust treatments and accessories as I have at other dealers, Alberto Rivero was super efficient, covered the basics with no hard sell and I was out of there in a flash. Finally, as it is a 2013 model tricked out with a lot of technology, they sent me to my new car accompanied a young tech guru who knew and walked me through every aspect of the the electronics, paired my phone to bluetooth and even added my address book into the car system. What else can I say ? I am happy I found All American Ford Paramus on dealerrater and figure I'd return the favor and take the time to give a decent review. More
JJ was very helpful. We have been dealing with JJ for a long time and I can't count the number of cars we have purchased from him. We go back to before he was at All American. He is very friendly and helpf long time and I can't count the number of cars we have purchased from him. We go back to before he was at All American. He is very friendly and helpful. He also knows his stuff. My in-laws also bought their cars from him. I would recommend JJ to all of my friends. Great doing business with him. More
It was a pleasure dealing with my Sales Consultant Mike Lemley. I just bought the new C Max Energy which is new to the Ford family. Not to many salesman I spoke to prior to Mike knew anything about the pro Lemley. I just bought the new C Max Energy which is new to the Ford family. Not to many salesman I spoke to prior to Mike knew anything about the product!!!! They didnt even know there was a gas engine in the Energy!!! So I continued my search for a Dealership that new about the product they sell. After talking to Mike about the C Max Energy I was ready to make my purchase he answered all my questions and I was ready to buy!! Mike Lemley at American Ford is the man to see. I always said the easy part is buying the product, the hardest part is getting educated on it to make the decision. THANKS AMERICAN FORD LINCOLN JOB WELL DONE!!!!! Joe Tarantino More
We have been Lincoln customers since 1985. We have bought three Lincolns from JJ Petrillo. The first was from him former dealership, the next 2 from All American, we have had only good experiences wo bought three Lincolns from JJ Petrillo. The first was from him former dealership, the next 2 from All American, we have had only good experiences working with JJ. I recommend JJ and All American without any hesitation. Thank You JJ and All American. Bobby and Ann Marie Martin More