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All American Ford of Hackensack

Hackensack, NJ

4.6
1,481 Reviews

520 River Street

Hackensack, NJ

07601

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1,481 Reviews of All American Ford of Hackensack

August 11, 2015

Pleasant Experience It was a pleasure having Richard Clinton as our salesperson. He was very informative, personable and took the time to answer our questions and work w More

by jcpaonelge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Clinton, Bryan Struk
Aug 12, 2015 -

All American Ford of Hackensack responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Richard was able to meet your needs. At All American Ford Hackensack, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Joseph Fisher, General Manager

August 08, 2015

Awesome experience! Scott Dougherty is the employee who referred me to the dealership, he convinced me to give it a try after walking out of another dealership, he was c More

by Poolgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Dougherty and Julian Santiago , Vivian Zarate
Aug 10, 2015 -

All American Ford of Hackensack responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Scott and Julian were able to meet your needs. At All American Ford Hackensack, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Joseph Fisher, General Manager

August 07, 2015

Will do ANYTHING to make you happy There's a reason why Larry Rubin has more than 3x the reviews of anyone else: He is a hard worker that wants to make you HAPPY with the new vehicle yo More

by anthony.rotundo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Rubin, Bryan Struk
Aug 10, 2015 -

All American Ford of Hackensack responded

Your fantastic review was quite a refreshing read, Anthony! Congratulations on your new car.I am sure you are continuing to enjoy it. I am happy that Larry, TJ and Bryan provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to All American Ford Hackensack. We will share your comments with our team and we look forward to seeing you at our dealership soon. Best, Joseph Fisher, General Manager

August 06, 2015

Experience and knowledge Ken Whyte's knowledge and plain, understandable language was welcome to me. Too often I have been frustrated with dealer sales people. That was not More

by Teddyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Aug 08, 2015 -

All American Ford of Hackensack responded

Hello Teddy and thank you for your kind words! Ken is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Best, Joseph Fisher, General Manager

August 04, 2015

Purchased a FORD FUSION 2016 Richard Clinton, Great SALES REPRESENTATIVE, incredibly patient, and very customer friendly environment, everyone is so helpful, and a pleasure to dea More

by Fusion2016_Louise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Sabino, Carlos Marin, Richard Clinton, Maleni Camacho
Aug 06, 2015 -

All American Ford of Hackensack responded

Louise, we would like to thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Richard was so positive. We always do our best to make sure all of our customers leave with the right vehicle. We look forward to seeing you again. Best, Joseph Fisher, General Manager

August 04, 2015

Great Dealership and service Carlos Marin is the only sales person we deal with, Ken Whyte is the only service person we deal with. & AAF is the best dealer. More

by Anni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Aug 06, 2015 -

All American Ford of Hackensack responded

Hi Anni and thank you for this great review! We're excited to hear that Carlos and Ken took care of you! They are great assets and we appreciate all they do. Thank you again and we hope to see you again! Best, Joseph Fisher, General Manager

August 04, 2015

Amazing service I was recommended to see Eddie by a friend. I came in on a Saturday and he was so helpful. I gave him my budget and told him whatever kind of car he c More

by CrystalR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Watson
Aug 06, 2015 -

All American Ford of Hackensack responded

Crystal, it was a pleasure to read about your first buying experience working with Eddie. Congratulations on your new 2016 Fusion! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Joseph Fisher, General Manager

August 03, 2015

COMPLETELY SATISFIED SUGGESTIONS AT TIME OF CHECK WERE MADE BY SERVICE ADVISOR - KEN WHYTE. HE REPLIED TO MY ASKING ABOUT WHAT CAN BE DONE TO BEST SERVICE THE VEHICLE IF L More

by PSITO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Aug 06, 2015 -

All American Ford of Hackensack responded

Thank you for the awesome feedback! Ken is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. It was a pleasure to assist you and please let us know when we can do so again! Best, Joseph Fisher, General Manager

August 02, 2015

Best Buying Experience Ever! Have purchased several vehicles from several dealers over the years (I've owned over 15 cars) and can honestly say that I had the best experience here More

by BuildItTrue
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Fisher, Jesus Marante, Bryan Struk
Aug 04, 2015 -

All American Ford of Hackensack responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Jesus was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Joseph Fisher, General Manager

August 01, 2015

Excellent Service from All American Ford Kenneth Whyte, my Service Writer, was very responsive, professional and pleasant. The mechanic who serviced my car accurately diagnosed and repaired More

by Judyville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The cashier - I don't know her name but she was excellent!, Kenneth Whyte
Aug 04, 2015 -

All American Ford of Hackensack responded

Judy, we would like to thank you for your kind words. We're glad to have Kenneth on our team and that we could provide you with a positive experience. We feel our service department is what makes All American Ford Hackensack special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Joseph Fisher, General Manager

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