All American Ford of Hackensack

Top Notch salesman I have purchased many car this time I didnt know if I wanted to buy or lease new or buy preowned Most salesmen get frustrated and try to push a new c I have purchased many car this time I didnt know if I wanted to buy or lease new or buy preowned Most salesmen get frustrated and try to push a new car not Rudy he took his time showed us around and talk each scenario. His knowledge of each way I wanted to purchased helped me decided to lease and that it was my best option. He listened when I spoke even to the fact that I travel with my dogs and thought a darker interior would be better. he was a complete pleasure to have as my salesman. They even picked up our lunch tab so we could go our and think. When we did come back the paperwork was ready on his desk and car was in for prepping. This was the 1st car i bought and when i got home i didnt need to read the entire handbook on how to work everything because Rudy showed took his time and showed me everything I needed to know From the bottom of my heart Thank you RUDY and the receptionist Alexis what a complete doll nice to see a smiling face More

Outstanding Customer Service Ken was super helpful and knowledgable. My car was done in under 24 hours as well as cleaned and detailed. It was a great experience all around. Ken was super helpful and knowledgable. My car was done in under 24 hours as well as cleaned and detailed. It was a great experience all around. More

quick and painless I met with Larry (from whom my mom has bought 2 trucks), and he found the fusion hybrid with plugin. Price was fair, paperwork was done in an hour and I met with Larry (from whom my mom has bought 2 trucks), and he found the fusion hybrid with plugin. Price was fair, paperwork was done in an hour and I picked up the car the same day. A-OK. More

Auto Service is Awful I have 2013 Lincoln mkt , i have an extra care extended 150k miles warranty , this car always makes problems , whenI go to this auto service, problem I have 2013 Lincoln mkt , i have an extra care extended 150k miles warranty , this car always makes problems , whenI go to this auto service, problems are never covered. They always say out of warranty. Last time my car which is 101K miles it has catalytic converter issue, door ajar issue and passenger side vents only blows hot air even if ac is on . Nothing is covered by extra care warranty so why I am paying for it. My friend has Cadillac, their service changed each-part which had problem except brakes and tires without any charged. Also This all American Ford Hackensack service charged me 375$ diagnostic fee, but it should be only $125. This service is really awful and they never helped customers. My car is still on service they want me to pay $375 only for saying these problems out of warranty. How can they charge me $375 for diagnosis? I'm so disappointed about service. I had a terrible experience!!! More

Enjoyable experience it was a pleasure dealing with all American ford. Larry Rubin went out of his way to make me happy with my Ford Explorer . I will going back there f it was a pleasure dealing with all American ford. Larry Rubin went out of his way to make me happy with my Ford Explorer . I will going back there for my next truck. More

"I just leased my 4th car from All American" After leasing 3 Ford Edges in a row from All American, I just leased a new Escape from there and am very happy with it. I originally went in to look a After leasing 3 Ford Edges in a row from All American, I just leased a new Escape from there and am very happy with it. I originally went in to look at a 2015 Edge but decided I wanted a change. My Sales Rep, JJ Petrillo, was great in helping me make my decision. He was a very helpful and a total "Pro" through the whole lease process. He made things quick and easy and was extremely knowledgeable about the car walking me through everything. I would not hesitate go to JJ again for my next car. Thanks to him and All American Ford. More

Great Experience Rudy Porter Did a great job helping me get my new 2015 Ford Edge. He was extremely knowledgeable about the car even though it had only been out a few Rudy Porter Did a great job helping me get my new 2015 Ford Edge. He was extremely knowledgeable about the car even though it had only been out a few weeks. Very helpful through all phases of the purchase. Thanks Rudy More

routine service and repair to sideview mirror All American Ford was prompt in giving me an appointment. They were helpful and efficient. The service manager stayed in touch and delivered on sche All American Ford was prompt in giving me an appointment. They were helpful and efficient. The service manager stayed in touch and delivered on schedule. More

Excellent Experience I found that when I went in to purchase my new car I never expected to be treated like a member of the family. Carlos was just great I told him what I I found that when I went in to purchase my new car I never expected to be treated like a member of the family. Carlos was just great I told him what I wanted and he went out and showed me the exact car I was looking to purchase. More

Amazing Rudy Porter is the guy who helped me make my decision to buy a brand new mustang,he was very helpful,very kind,very professional,...obviously great se Rudy Porter is the guy who helped me make my decision to buy a brand new mustang,he was very helpful,very kind,very professional,...obviously great seller ;) I will totally go back to him next time I purchase a car...thank you so much Mr. Rudy Porter for all your help! More