Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
All American Ford of Hackensack
Hackensack, NJ
1,478 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,478 Reviews of All American Ford of Hackensack
May 29, 2015
Excellent Experience! I have never written a review before but my experience at All American was outstanding! My salesman JJ Petrillo was patient and informative. He was I have never written a review before but my experience at All American was outstanding! My salesman JJ Petrillo was patient and informative. He was never pushy or overbearing. All American was the fourth dealership I visited that day; what could have been tedious wound up being the best car buying experience of my life. Thanks JJ! I love my new Escape! More
by Escape Driver
May 28, 2015
Excellent experience! Because I was in Westchester, NY, I wasn't sure it was worth the trip over the GW Bridge to buy a car when there were two Ford Dealerships within minu Because I was in Westchester, NY, I wasn't sure it was worth the trip over the GW Bridge to buy a car when there were two Ford Dealerships within minutes of where I live. Rudy and the staff at All American made the trip worth it. Everyone involved was attentive and professional. It was important for me to get as much information as possible before I drove out there. Sabastian Vasco stayed on top of things through email and answered all my questions. I would definitely recommend All American Ford to everyone. More
by Westchester Gal
Employees Worked With
Rudy Porter, Sabastian Vasco
May 26, 2015
Purchase of my new ford Explorer! With the excellent help of Rudy, I was able to purchase a new Explorer. He was more than helpful and informative throughout the whole process. Any que With the excellent help of Rudy, I was able to purchase a new Explorer. He was more than helpful and informative throughout the whole process. Any questions I had about the vehicle, Rudy was able to answer without hesitation which showed his knowledge and dedication to All American Ford. I've purchased several trucks from this dealership and I will definitely be going back in a few years when I am ready to buy again. More
by Nick D
Employees Worked With
Rudy Porter
May 23, 2015
very good experiance I leased a ford edge from this dealership and Rudy was very professional and got us a great deal. He was very informative and got us the price we want I leased a ford edge from this dealership and Rudy was very professional and got us a great deal. He was very informative and got us the price we wanted. More
by acumosh
Employees Worked With
Rudy Porter
May 20, 2015
Got the right car, great price. Thanks Steve Martino I found the car I liked and with the Costco program discounts I was able to get the quote via email and weigh my options. In addition, Steve Martino I found the car I liked and with the Costco program discounts I was able to get the quote via email and weigh my options. In addition, Steve Martino did a great job and went over and beyond by identifying an additional savings of $750 for the loyal Ford buyers discount. He was very helpful. More
by Pete from Staten Island
Employees Worked With
Steve Martino
May 13, 2015
Excellent, friendly service I've brought my Ford truck and Ford SUV into this dealership and Ken is always helpful and friendly, and the service department takes care of the prob I've brought my Ford truck and Ford SUV into this dealership and Ken is always helpful and friendly, and the service department takes care of the problem quickly. More
by Pick-Up&SUV
Employees Worked With
Kenneth Whyte
May 11, 2015
great experience I really liked the effort and patience of my salesman Brian E., as he helped me obtain the vehicle that I was really looking for. I really liked the effort and patience of my salesman Brian E., as he helped me obtain the vehicle that I was really looking for. More
by mike. k
Employees Worked With
Brian Eschrich
May 06, 2015
2015 FORD FOCUS TITANIUM I KNEW WHEN I GOT TO THE DEALERSHIP THAT I WANTED A FOCUS. I JUST DIDNT KNOW WHICH ONE. WHEN I TELL YOU THAT RUDY TOOK ME FOR A RIDE IN ALL OF THEM I KNEW WHEN I GOT TO THE DEALERSHIP THAT I WANTED A FOCUS. I JUST DIDNT KNOW WHICH ONE. WHEN I TELL YOU THAT RUDY TOOK ME FOR A RIDE IN ALL OF THEM I AM NOT KIDDING. HE WAS COMMITTED TO GETTING ME IN THE CAR I WANTED. IN THE END HE SECURED A GREAT DEAL FOR ME AND I COULDNT BE HAPPIER!~! More
by focus_titanium
Employees Worked With
Rudy Porter
May 06, 2015
excellent service I am very happy with the service..... I will always use this dealership and Mr. Rudy Poter Thank you so much I love my new car I am very happy with the service..... I will always use this dealership and Mr. Rudy Poter Thank you so much I love my new car More
by Delorise68
Employees Worked With
Rudy Porter
May 04, 2015
Manager has the car My wife and I purchased three cars from Oasis/All American Ford over the years. We went to the Old Bridge store which was not the same dealership we My wife and I purchased three cars from Oasis/All American Ford over the years. We went to the Old Bridge store which was not the same dealership we were used to. We visited the Hackensack store and told the Sales Rep. Joe Torres that we were very interested in the 2014 Ford Explorer Limited advertised on their web page. Joe could not find the car. I should have walked when his boss came out and told us the manager was driving it around as a demo. We wasted three hours on a Saturday afternoon as they attempted to get the manager to drive the car back. The manager requested that we leave a deposit and he will have the car back. I am not leaving a deposit on a car I have not seen. When we got home I looked the car up on car fax and it showed the car was at the All American Ford in Kingston New York. The car arrived in Kingston, NY on 3/19/15, we were at the store on 3/21/15. I called Joe back on 3/23/15 to see how dishonest this man was. I asked him about the Explorer I was interested in and replied, "We cannot find it." I told him where he could find the car and how he wasted three hours of our time on a Saturday, Joe said he was sorry. I purchased a 2014 CPO Ford Explorer Limited, but not from All American Ford. We will never go back. Do not waste your time with this place. More
by Donnie 1481
Employees Worked With
Joe Torres
