All American Ford of Hackensack

Great Service My salesperson Rudy was very helpful and dedicated his whole time with me. This is my second Ford from All American, and specifically searched out My salesperson Rudy was very helpful and dedicated his whole time with me. This is my second Ford from All American, and specifically searched out Rudy for my second purchase More

Kenneth Whyte makes All American Ford the Best Every time I go for my Mustang service to All American Ford Hackensack, I make sure that I will meet with Old Fashioned style Kenneth Whyte, whom perf Every time I go for my Mustang service to All American Ford Hackensack, I make sure that I will meet with Old Fashioned style Kenneth Whyte, whom performs a dedicated, knowledgeable, excellent service, the American Way. Makes your visit a pleasure. David Doblack, Customer More

Excellent service experience Ken was exceptionally friendly, knowledgeable and helpful. He even led me through submitting a web form for a service rebate and updating my service c Ken was exceptionally friendly, knowledgeable and helpful. He even led me through submitting a web form for a service rebate and updating my service credits. Everything went smooth. Very satisfied. More

Kenneth Whyte and Mike Saviano, "You 2 are the Best" "Trust is earned not given and it takes time, every time" Many say it, few understand it's a reality. Kenneth Whyte and Mike Saviano get it. Mr. Wh "Trust is earned not given and it takes time, every time" Many say it, few understand it's a reality. Kenneth Whyte and Mike Saviano get it. Mr. Whyte is a family man, so he understands what it's like to be on the other side of the desk. He mentioned he has been a mechanic and after conversing that comes through, so he knows what that entails as well. Mr White is a man with a very impressive work ethic, can also be described as unbelievable, but true. He is in the unique (sometimes difficult) position to have to walk a tightrope between clients, management, mechanics/technicians, the parts dept. and in my case Geico as well. Mr. Whyte is a nice guy, a regular guy, a person that has decided to treat others as he would want to be treated, imagine that, what a concept. Mike Saviano (Big Mike) is a master of his craft, a mechanic/technician of the highest caliber, patient and focused. As I understand it, he's been with the shop for more than 19 years, (6 days a week), he's another one with that impressive work ethic. Another regular guy as well, even with all that knowledge and experience, he was willing to explain to an emotionally attached, nervous consumer, "me" everything in plain English. I brought the truck in with 3 issues, 1 was a screw in the tire, the other turned out to be pretty clear cut as well, the third, well that one would take time to resolve, I had a tick in the engine. Kenneth started at the bottom wrung (oil flush and change) to try to get things back to working normally as simply and quickly as possible, the tick came back after a short time. Enter Mike, next step was to replace everything involved with getting the oil to the top of the motor, timing chain, tensioner, cam phaser, solenoid etc... at this point an adjuster from Geico asked me to give these guys permission to remove the valve covers to check for damage, OK. As it turned out, the cams were scored and major engine work was required. For the next 2-3 days Kenneth (who, by the way had other customers than me) worked out the details, Mike and Kenneth met with an adjuster for an inspection and all the options were laid out. After exhaustive negotiations between Kenneth and Geico, I was given the choice of "pay only the deductible and use a third party engine or pay the deductible and pay the difference for the Ford engine". Kenneth had worked with Mike and the parts dept. long and hard to get the difference as low as they could. Having had no issues with the current engine in 7 years and 93.5 thousand miles and all the work that Kenneth & Co. had put in to this project, I went with the Ford option. (Big) Mike Saviano, in record time, removed the failing motor and installed the replacement. Impressive to say the least, considering Mike had to almost remove the entire nose of the truck to get the new engine in and you can't tell anything was taken off. He has paid great attention to detail, not a mark on her. There is no substitute for experience. The truck is now back to normal, quiet and smooth, solid as a rock. Thank God. Many thanks to all those that I have not mentioned at All American Ford who came together for this common goal. I would like to express my sincerest gratitude to Kenneth Whyte and Mike Saviano for the impeccable way my situation has been handled and resolved, Thanks guys, you are both limited editions, amazing. Thanks for your time, Tim More

Car shopping made painless Sincere, friendly, helpful service and quick, honest decisions on price negotiations made it a pleasure to work with Rudy Porter and All American Ford Sincere, friendly, helpful service and quick, honest decisions on price negotiations made it a pleasure to work with Rudy Porter and All American Ford in Hackensack. More

Excellent used truck buying experience This is copied from my Google review, same points still apply: "Seriously the best used car buying experience I had. Quick responses, extremely fai This is copied from my Google review, same points still apply: "Seriously the best used car buying experience I had. Quick responses, extremely fair pricing, and great photos were sent to me on request. Zero pressure from the sales staff. I flew in from St. Louis to pick up a truck because of how good the deal was. Did most of the paperwork beforehand, was in the dealer for less than an hour to sign the final paperwork, get the keys, and head out for a 15 hour drive home. Jesus Marante was an excellent sales person to work with. Would highly recommend working with him. Although I am 1000 miles away, I'll gladly work with them again for another cross country purchase. Truck has been perfect. " More

Leasing made easy I got in contact with All American Ford through Costco & after some initial emails with Vivian Zarate I went to the dealership. Vivian put me in cont I got in contact with All American Ford through Costco & after some initial emails with Vivian Zarate I went to the dealership. Vivian put me in contact with Rudy Porter. Rudy took me for a couple of test drives in different cars so I could be happy with my choice. After the test drive, Rudy completed all the paperwork like clockwork and by late afternoon the paperwork was completed and I was able to leave in time to pick up my daughter & friends to take them in style to a sweet 16. I am very pleased with the service. Thank You, P.L. More

Absolutely wonderful! I have purchased a car before but have never leased a vehicle. This was my first time leasing. As soon as I walked into the dealership, Rudy greeted m I have purchased a car before but have never leased a vehicle. This was my first time leasing. As soon as I walked into the dealership, Rudy greeted me and helped me with the whole process. He made it very easy. I had wanted the car in a specific color and they did not have that color in stock. The very next day in the morning, I received a call from Rudy stating that they had made arrangements to get the color that I wanted. Overnight they made sure to get the car of my dreams, like magic. This dealership is very friendly. They go above and beyond to make sure you find exactly what you are looking for. I walked out of that dealership 100% satisfied with my choice. The entire staff was great from the finance people to of course my sales person. I am thankful to have worked with Rudy. He helped me get the car of my dreams. Thank you Rudy! More

Repair to ford escape Kenneth Whyte was very helpful and professional. He provided a car for the day while my car was being fixed. Kenneth is friendly and helpful. Kenneth Whyte was very helpful and professional. He provided a car for the day while my car was being fixed. Kenneth is friendly and helpful. More

Honest and helpful Fix the flat tire for less price. Fix the original battery from waranty. Fix the rim dent for less price . fix the original tire for flat tire. Fix the flat tire for less price. Fix the original battery from waranty. Fix the rim dent for less price . fix the original tire for flat tire. More