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All American Ford of Hackensack

Hackensack, NJ

4.6
1,478 Reviews

520 River Street

Hackensack, NJ

07601

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1,478 Reviews of All American Ford of Hackensack

April 14, 2015

Leasing made easy I got in contact with All American Ford through Costco & after some initial emails with Vivian Zarate I went to the dealership. Vivian put me in cont More

by P.L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter, Vivian Zarate
Apr 16, 2015 -

All American Ford of Hackensack responded

Thank you for taking time to share your amazing experience with us! I am pleased to hear that Vivian and Rudy were there to assist you throughout the entire process. I am glad that you were able to pick up your daughter and friends in style and you were pleased with the service they provide. Congratulations and we look forward to seeing you again! Best, Joseph Fisher, General Manager

April 14, 2015

Repair to ford escape Kenneth Whyte was very helpful and professional. He provided a car for the day while my car was being fixed. Kenneth is friendly and helpful. More

by Josh24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Apr 16, 2015 -

All American Ford of Hackensack responded

Thank you for your great review! We're glad that we were able to help you out and make it possible for you to still get to your other appointments by providing you a loaner car. We'll be sure to pass your thanks on to Kenneth. We look forward to working with you in the future. Best, Joseph Fisher, General Manager

April 14, 2015

Honest and helpful Fix the flat tire for less price. Fix the original battery from waranty. Fix the rim dent for less price . fix the original tire for flat tire. More

by vidyasagar123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Apr 16, 2015 -

All American Ford of Hackensack responded

Thank you for this feedback! I am happy o her that our team was such a great help fixing your vehicle and providing you a great deal out of it. Thank you and we look forward to seeing you again! Best, Joseph Fisher, General Manager

April 10, 2015

Great service Very attentive and helpful sales team, always ready to help and clarify any questions, really respectfull with my wife and playful with my child, defi More

by Mario79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Marin
Apr 14, 2015 -

All American Ford of Hackensack responded

Hi Mario and thank you for your kind words. We are very happy to hear that our sales team was so attentive during your visit to our dealership, and that they were there to answer all your questions! Thank you again and we look forward to working with you again in the future! Best, Joseph Fisher, General Manager  

April 09, 2015

Amazing Service I have had awful experiences at other dealerships in the past that had me leaving the shop feeling uneasy when it came to the proper care of my car. K More

by xorusyox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Apr 10, 2015 -

All American Ford of Hackensack responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Kenneth’s efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best regards, Joseph Fisher, General Manager

April 07, 2015

Fast, Reliable and Friendly service Courteous, reliable, fast, friendly service. Dealer provide a rental (at no cost to me) when they run out of "loaners". Exceeded my expectations. Tha More

by HectorG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Apr 08, 2015 -

All American Ford of Hackensack responded

Hector, thank you for reviewing your service experience! We aim to provide a courteous, reliable, fast, friendly, time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you haven't already, follow us on Facebook and Twitter for access to exclusive content! Best, Joseph Fisher, General Manager 

April 07, 2015

"Rudy Porter was great in selling me the car of my dreams!" I purchased my first Ford from Rudy Porter and had a great experience. He was very patient and worked with all the needs I wanted in the car. If you a More

by Greg123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter
Apr 08, 2015 -

All American Ford of Hackensack responded

It was a pleasure to read about your buying experience working with Rudy. Congratulations on your new vehicle ! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review and for your recommendation as well. We look very forward to seeing you again in the future! Best, Joseph Fisher, General Manager 

April 05, 2015

Service Kenneth assisted me with my service and he was very polite and friendly. Overall I have not had a bad experience here, all the service employees are v More

by DWrege
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Apr 07, 2015 -

All American Ford of Hackensack responded

Thank you for this wonderful feedback! I am glad to hear that Kenneth assisted you in such polite, professional and friendly manner. Thank you again and we look forward to seeing you in the future. Be sure to check our Facebook page for more exclusive specials. Best, Joseph Fisher, General Manager

April 04, 2015

Ken Whyte processeded in minutes, car service done in hour Came in for service, Ken processed my docs in minutes, answered my questions and my car was serviced and ready in an hour as it was promised by Ken. T More

by FordExplorerOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Apr 07, 2015 -

All American Ford of Hackensack responded

Thank you for this amazing review! I am glad to hear that Ken did a great job assisting you and no questions left unanswered. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are happy that your service was completed as promised. Best, Joseph Fisher, General Manager

March 23, 2015

Sales Consultant Carlos Marin I have been working with Carlos for many years now. I highly recommend All American Ford, Carlos Marin and last but not least Joe Fisher. Thank you More

by LDeCandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Fisher, Carlos Marin
Mar 24, 2015 -

All American Ford of Hackensack responded

Thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that I, Carlos and the rest of the team had the opportunity to service you over the years and we look forward to many years to come! We truly thank you again and we'll see you again soon! Be sure to visit our Facebook page to take advantage of our exclusive specials. Best, Joseph Fisher, General Manager

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