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All American Ford of Hackensack

Hackensack, NJ

4.6
1,478 Reviews

520 River Street

Hackensack, NJ

07601

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1,478 Reviews of All American Ford of Hackensack

March 07, 2015

Getting a new vehicle - usually a major pain Excellent experience with Rudy. He went the extra mile to get us vehicles to test drive, then worked with us on the price and even delivered the vehi More

by jojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter
Mar 10, 2015 -

All American Ford of Hackensack responded

At the dealership, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and that Rudy did an amazing job providing you an excellent service. We hope you will continue to use our dealership for your vehicle needs and congratulations on your new vehicle. Thank you for your great review and be sure to visit our Facebook page for access to our exclusive specials. Best, Joseph Fisher, General Manager

March 07, 2015

EXCELLENT AND VERY HELPFUL AS ALWAYS MY SERVICE WITH MY MOM'S CAR WENT EXCEPTIONALLY WELL ,KEN WAS VERY HELPFUL,AND HANDLED EVERTHING SMOOTHLY THANKS STANLEY M.ISKRA,SEE YOU ON THE NEXT More

by STAN THE MAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Mar 10, 2015 -

All American Ford of Hackensack responded

Thank you for this wonderful review! I am happy to hear that Ken handled your service smoothly and that his consistent professionalism and exceptional customer service made your visit a pleasant one. Thank you and we look forward to seeing you again! Also, be sure to visit our Facebook page for access to our exclusive specials. Best, Joseph Fisher, General Manager  

March 04, 2015

Great service Brought my car in for service, I only like to deal with Ken, he explains everything to me and will go that extra mile for you. He truly is a caring an More

by Lauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Mar 05, 2015 -

All American Ford of Hackensack responded

Lauren, thank you for the awesome feedback! You're right, Ken is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again and be sure to like us on Facebook to catch the latest service specials! Best, Joseph Fisher, General Manager

March 04, 2015

Oil Change Brought my car in for an oil change and Ken was able to get me in and out within an hour. He was able to answer any questions I had and I am definitel More

by zhangr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Mar 05, 2015 -

All American Ford of Hackensack responded

Thank you for this fantastic feedback! I am happy to hear that Ken did an amazing job addressing all your questions and concerns and that your service was completed in a timely manner. Thank you and we look forward to seeing you again and be sure to like us on Facebook to get exclusive specials! Best, Joseph Fisher, General Manager

March 03, 2015

Great customer service Ken was my service rep. I called in before and he made sure I got right in since i was on my lunch. I got great service from him. I will always call h More

by csocha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Mar 04, 2015 -

All American Ford of Hackensack responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Ken is a great asset and we're thankful to have him on our team. We appreciate your business and be sure to like us on Facebook to catch great service specials! Best, Joseph Fisher, General Manager 

February 21, 2015

New Truck Purchase All American Ford is an outstanding dealership. This group works well with customers, not overbearing, very friendly. For my latest Ford Truck I dealt More

by pmaconi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Girrattano
Feb 23, 2015 -

All American Ford of Hackensack responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and knowing that you were satisfied with the service provided by Anthony, Ansoni, Patsy and the rest of the team means that we are meeting our team goals. Congratulations on your new F-350 and we truly appreciate your recommendation! Until we have the pleasure of working with you again please be sure to like us on Facebook and follow us on Twitter. Best, Joseph Fisher, General Manager 

February 21, 2015

great service Brought my car in because of the battery and Ken was great! He was very friendly, polite and helpful. He gave me exceptional service. Bravo! More

by ashot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Feb 23, 2015 -

All American Ford of Hackensack responded

Thank you for reviewing your service experience! Ken aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you haven't already, follow us on Facebook and Twitter for access to exclusive content! Best, Joseph Fisher, General Manager

February 20, 2015

Awesome Experience at AllAmericanFord Buying my own car was a dream and it happened at AllAmericanFord in Hackensack with a great help from Rudy. He gave us an offer we couldn't refuse for More

by samin saju
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter, Anthony Girrattano
Feb 23, 2015 -

All American Ford of Hackensack responded

Your fantastic review was quite a refreshing read, Samin! Congratulations on your new Ford Focus SE. Glad to hear that you continuously enjoying it. I am happy that Rudy provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to our dealership. Before your next servicing appointment, please find us on Facebook and Twitter. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Best, Joseph Fisher, General Manager 

February 17, 2015

CONSISTENT EXCELLENCE! I BROUGHT MY FORD EXPLORER FOR IT'S OIL CHANGE MAINTENANCE. I MET UP WITH KENNETH WHYTE WHOM I HAD SUCH PLEASURE TALKING WITH. IT WASN'T A DRAGGING EX More

by acebelches
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Feb 18, 2015 -

All American Ford of Hackensack responded

We appreciate the feedback and are pleased that your service experience was so positive. We want every customer to leave our dealership with a smile on their face and we are pleased to read that Kenneth was able to accommodate your needs. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. If you haven't yet, be sure to check us out on Facebook for access to our special offers! Best regards, Joseph Fisher, General Manager

February 16, 2015

Thank you Rudy Rudy was such a pleasure to deal with. From the moment we walked in we felt at ease. Out of all the dealerships we have been to over the years and sa More

by John2035
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter
Feb 17, 2015 -

All American Ford of Hackensack responded

John, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Rudy provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Joseph Fisher, General Manager

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