All American Ford of Hackensack

Solid Service Dept.!Great experience from Start to Finish. I had a great experience at this Service Dept.. Rich was the Service Advisor that assisted me. It was pleasure to work with him. I took my Explorer in I had a great experience at this Service Dept.. Rich was the Service Advisor that assisted me. It was pleasure to work with him. I took my Explorer in for an oil change and to get a few things checked out. When I showed up Rich checked the vehicle in quickly and listened to all my concerns. He then went outside to the vehicle with me to take a listen to a noise I wanted to have checked. About an hour later, I was updated me on what needed to be done and estimates. Rich is a man of few words (lol) but explained EVERYTHING to me very well and thru a diagram showed me exactly what the noise was. Strut assembly needed work done, got the Fuel Delivery System Cleaning done at same time also. I was given a Loaner (Ford Edge) for duration of repairs. Work was done perfect and quickly. Had my vehicle back in 2 days and Freshly Washed (nice touch!). The staff here is amazing! Thank you, to the very Pleasant and Professional ladies that set up my loaner and took my payment.. Thank you Rich for making sure the work was done right and quickly! My Ford Explorer is RUNNING GREAT! Thank you !! More

Emergency repair Ken is the best. Ken helped me resolve a problem with my car and made it happen even though we were in the middle of a snow storm. Very dedicated. Wor Ken is the best. Ken helped me resolve a problem with my car and made it happen even though we were in the middle of a snow storm. Very dedicated. Working long hours as he called me late at night to keep me informed of the status of parts ordered. More

Getting a new vehicle - usually a major pain Excellent experience with Rudy. He went the extra mile to get us vehicles to test drive, then worked with us on the price and even delivered the vehi Excellent experience with Rudy. He went the extra mile to get us vehicles to test drive, then worked with us on the price and even delivered the vehicle the same day. A xxxx of a nice guy too. More

EXCELLENT AND VERY HELPFUL AS ALWAYS MY SERVICE WITH MY MOM'S CAR WENT EXCEPTIONALLY WELL ,KEN WAS VERY HELPFUL,AND HANDLED EVERTHING SMOOTHLY THANKS STANLEY M.ISKRA,SEE YOU ON THE NEXT MY SERVICE WITH MY MOM'S CAR WENT EXCEPTIONALLY WELL ,KEN WAS VERY HELPFUL,AND HANDLED EVERTHING SMOOTHLY THANKS STANLEY M.ISKRA,SEE YOU ON THE NEXT VISIT More

Great service Brought my car in for service, I only like to deal with Ken, he explains everything to me and will go that extra mile for you. He truly is a caring an Brought my car in for service, I only like to deal with Ken, he explains everything to me and will go that extra mile for you. He truly is a caring and devoted worker. More

Oil Change Brought my car in for an oil change and Ken was able to get me in and out within an hour. He was able to answer any questions I had and I am definitel Brought my car in for an oil change and Ken was able to get me in and out within an hour. He was able to answer any questions I had and I am definitely satisfied with my experience there. More

Great customer service Ken was my service rep. I called in before and he made sure I got right in since i was on my lunch. I got great service from him. I will always call h Ken was my service rep. I called in before and he made sure I got right in since i was on my lunch. I got great service from him. I will always call him when I have to make an appointment. More

great service Brought my car in because of the battery and Ken was great! He was very friendly, polite and helpful. He gave me exceptional service. Bravo! Brought my car in because of the battery and Ken was great! He was very friendly, polite and helpful. He gave me exceptional service. Bravo! More

New Truck Purchase All American Ford is an outstanding dealership. This group works well with customers, not overbearing, very friendly. For my latest Ford Truck I dealt All American Ford is an outstanding dealership. This group works well with customers, not overbearing, very friendly. For my latest Ford Truck I dealt with a sales Manager, Anthony Girratano for the majority of this sale. His professionalism is unsurpassed. The internet salesperson I dealt with, Ansoni Romo, was very helpful and accommodating. The Finance officer (forgive me, I forget his name) was outstanding. I shopped around for vehicles including Dodge, and GMC. Buy the time I arrived at the Hackensack Dealership, I new the Ford F-250/350 was my choice. They had a Platinum F-350 in stock that fit my requirements. I am extremely happy with the vehicle and the service All American Ford has provided me. I left their dealership that night with a brand new freshly cleaned F-350. I service my vehicles in Old Bridge location as they are closer to me. Again, another outstanding staff (see Patsy) my favorite service writer. I highly recommend All American Ford ford sales and service!! More

Awesome Experience at AllAmericanFord Buying my own car was a dream and it happened at AllAmericanFord in Hackensack with a great help from Rudy. He gave us an offer we couldn't refuse for Buying my own car was a dream and it happened at AllAmericanFord in Hackensack with a great help from Rudy. He gave us an offer we couldn't refuse for Ford Focus SE. It was a great experience with Rudy and other staffs from the dealership. Thank you very much Rudy, enjoying the new ride. More