All American Ford of Hackensack

CONSISTENT EXCELLENCE! I BROUGHT MY FORD EXPLORER FOR IT'S OIL CHANGE MAINTENANCE. I MET UP WITH KENNETH WHYTE WHOM I HAD SUCH PLEASURE TALKING WITH. IT WASN'T A DRAGGING EX I BROUGHT MY FORD EXPLORER FOR IT'S OIL CHANGE MAINTENANCE. I MET UP WITH KENNETH WHYTE WHOM I HAD SUCH PLEASURE TALKING WITH. IT WASN'T A DRAGGING EXPERIENCE AS HE WAS WORKING ON THE COMPUTER, HE WAS TALKING AT THE SAME TIME SO DIDN'T FEEL LIKE UR JUST STANDING THERE AND CAN'T WAIT TO LEAVE. HE HAS A VERY PLEASANT PERSONALITY AND THOUGH THE WAIT TIME ON THAT DAY WAS 2 HRS... I LEFT THE PLACE WITH A SMILE ON MY FACE. FROM WHEN WE GOT OUR FORD AT THE SAME PLACE AND NOW WITH IT'S MAINTENANCE, FORD EMPLOYEES AT HACKENSACK HAVE BEEN VERY CONSISTENT. THEY ARE A PLEASURE TO WORK WITH. KEEP IT UP GUYS AND THANKS FOR MAKING A LOT US HAPPY AND ACCOMPLISHED. More

Thank you Rudy Rudy was such a pleasure to deal with. From the moment we walked in we felt at ease. Out of all the dealerships we have been to over the years and sa Rudy was such a pleasure to deal with. From the moment we walked in we felt at ease. Out of all the dealerships we have been to over the years and salesmen dealt with All American Ford and Rudy definitely put them to shame. Thank you for a great experience and thank you to Artie who also helped us walk away with our F150 and who was also great from the very beginning. More

Consistent Excellence, Valued Relationship I have had a relationship with All American Ford, Hackensack, for the past 15 years. In all that time I have never had an unsatisfactory experience w I have had a relationship with All American Ford, Hackensack, for the past 15 years. In all that time I have never had an unsatisfactory experience with the service team. Whether I am in for a repair or routine service / maintenance, the experience is consistently excellent. The repairs are well executed and my car is returned clean, without any remnants of the work done. In recent years I have been working with Ken and he really takes it over the top. He listens well, understands your concerns and is very knowledgeable about your car and the likely service required based on the symptom. When he gives you estimates on cost and time, they are always on point with the end result. And I never have to call for an update on progress, Ken keeps you informed throughout the process. Recently dealt with Page, one of the service managers. Another great experience, the tone is obviously set from the top. Consistent excellence, valued relationship. Thanks! More

Better than most I purchased a pre certified ford Taurus from them, on 1/20/15 and although I've had to call several times about minor issues, it was dealt with fast I purchased a pre certified ford Taurus from them, on 1/20/15 and although I've had to call several times about minor issues, it was dealt with fast and efficiently. Everyone I've dealt with has been nothing short of helpful and on point. I'd buy from them again. Ansoni Romo who's name I don't see has been great and is an asset to the company. More

Service Communication was great! Service was completed in a timely manner. Would use this dealership in the future. I highly recommend using this service Communication was great! Service was completed in a timely manner. Would use this dealership in the future. I highly recommend using this service center. Thank you. More

great experience Great experience, even gave me a loaner for the day even tho my escape wasnt purchased their.. would definitely go their again! And wil recommend frie Great experience, even gave me a loaner for the day even tho my escape wasnt purchased their.. would definitely go their again! And wil recommend friends... More

Once I got to Rudy everything fell in place Rudy Porter found me a Fusion Energi Plug in Hybrid that I am very happy with and he made the process easy. Rudy was knowledgeable about the cars batt Rudy Porter found me a Fusion Energi Plug in Hybrid that I am very happy with and he made the process easy. Rudy was knowledgeable about the cars battery systems and he answered my many questions capably. Rudy is a great salesman and got me the right car at the right price. More

Within an hour drove home a new Car The best car buying experience ever. Rudy Porter is a great car salesman. The fastest car I ever bought. Went there window shopping ended up buying a The best car buying experience ever. Rudy Porter is a great car salesman. The fastest car I ever bought. Went there window shopping ended up buying a Ford Fusion within an hour. More

Excellent Easy and excellent service. Very thoughtful and considerate. Ken was great! He called me to explain the service and when the car was ready for pick u Easy and excellent service. Very thoughtful and considerate. Ken was great! He called me to explain the service and when the car was ready for pick up. He was also very thorough when explaining my bill. Great personality too. More

Needed help in a hurry I could not believe it I was on my way to work and one of my tires was going flat. I picked up something on the road and it cut my tire. I pulled in t I could not believe it I was on my way to work and one of my tires was going flat. I picked up something on the road and it cut my tire. I pulled in to the service department and the service writer came out to help me it was 2 pm and I told him I was on my way to work and needed to have my car tire fixed. He told me he would take care of it immediately, and he did they found my tire was beyond repair and installed a new one and got me to work on time. More