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All American Ford of Hackensack

Hackensack, NJ

4.6
1,478 Reviews

520 River Street

Hackensack, NJ

07601

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1,478 Reviews of All American Ford of Hackensack

January 07, 2015

Air bag recall Dealing with Ken Whyte is a pleasure and I when I leave after a service appointment, I know that my car's problem and correction has been reviewed by More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Jan 08, 2015 -

All American Ford of Hackensack responded

We appreciate the time it took for you to write us this terrific review, Chuck! Ken is a great asset to All American Ford of Hackensack and he will be grateful to read the nice comments you left him. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, be sure to visit our Facebook page for access to our exclusive content. Best regards, Joseph Fisher, General Manager

January 05, 2015

15,000 mile check up Ken whyte was friendly and made you feel comfartable was in and out within the hour have brought many cars over the years all american is by far the b More

by spider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Jan 06, 2015 -

All American Ford of Hackensack responded

We appreciate the time it took for you to leave us this wonderful review. We’re thrilled to hear that we provided you with one of the best dealer experiences you’ve ever had! We want to assure that all of our customers’ needs are met when it comes to their vehicle. We are more than happy to accommodate all of our customers who bring their vehicle in for service. Don't hesitate to call or stop in if you should have any additional questions or concerns. Also, be sure to visit us on Facebook to gain access to our exclusive specials. Best regards, Joseph Fisher, General Manager

January 05, 2015

Unscheduled Servicing Drop by the dealer today to deal with an unexpected break light fault with my vehicle. Ken was pleasant, organized, and was able to quickly address m More

by Patafree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Jan 06, 2015 -

All American Ford of Hackensack responded

Thank you for this wonderful review and for choosing us for your vehicle’s service needs. It’s a pleasure to hear that Ken was there to take care of you and accommodate your needs. Having our customers vehicles completed in a timely manner is something we take great pride in so we can get you back on the road as quick as possible. We thank you for your business and hope to see you again for your future automotive needs! Also, be sure to visit our Facebook page for access to our exclusive content. Best regards, Joseph Fisher, General Manager

January 04, 2015

Problem Solved... SEE UPDATE... When I dropped off my 2005 Explorer for the second time in 3 months to have a noise checked, I received a phone call saying three peo More

by Tyleryac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Employees
Jan 16, 2015 -

Tyleryac responded

UPDATE: Page one of the service managers took my Explorer back in for service telling us he would resolve the situation. He was kind and very helpful. He fixed the truck quickly and took care of everything. I'm glad All American Ford made the situation right.

January 03, 2015

Excellent service from a Professional Expert (Steve Van) Steve Van provided us with exceptional service. He's very detailed and knowledgeable. I would definitely recommend him to my friends and family. Than More

by dpers2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Van
Jan 05, 2015 -

All American Ford of Hackensack responded

Thank you for sharing with us this outstanding feedback! We’re thrilled to read that Steve provided you with an exceptional, detail-oriented and knowledgeable service during your visit, and he is a valuable team member, indeed. We appreciate your recommendation. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, be sure to visit our Facebook page for access to our exclusive content. Best regards, Joseph Fisher, General Manager

December 27, 2014

Thank you All American Ford Mr. Rudy Porter is the best! I can't thank Rudy enough! He made it possible for me to get exactly what I wanted, again! More

by Lindamama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thank you Brian for all your help - Finance , Rudy Porter
Jan 01, 2015 -

All American Ford of Hackensack responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Rudy was so positive. We always do our best to make sure all of our customers leave with the right vehicle. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, be sure to visit our Facebook page for access to our exclusive content. Best regards, Joseph Fisher, General Manager

December 25, 2014

Service writer !!! Ken Whyte is very friendly and knowledgeable! I have dealt with him for over 4 years now and he is super friendly and tries his best whenever you need More

by cookiemom2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Martino, Kenneth Whyte
Dec 26, 2014 -

All American Ford of Hackensack responded

Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. Ken is a great asset to our team and we appreciate everything he does. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, be sure to visit our Facebook page for access to our exclusive content. Best regards, Joseph Fisher, General Manager

December 21, 2014

Service Took car in my tire light went on, put air in and still on. Took it in and guess didn't put enough air in, they adjusted tire pressure and was in out More

by rawdww
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Nazco
Dec 22, 2014 -

All American Ford of Hackensack responded

Thank you for sharing this excellent review. Having our customers vehicles completed in a timely manner is something we take great pride in so we can get you back on the road as quick as possible. We thank you for your business and hope to see you again for your future automotive needs! Also, be sure to visit us on Facebook to gain access to our exclusive specials. Best regards, Joseph Fisher, General Manager

December 19, 2014

Helpful , friendly and courteous. My husband and I bought our Ford Fusion from this dealership four years ago. We have been very pleased with the car and their service. I have mostly More

by PatriciaMilano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Dec 22, 2014 -

All American Ford of Hackensack responded

Patricia, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. It’s a pleasure to learn that Ken is always able to accommodate your needs during your visits. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Also, be sure to visit our Facebook page for access to our exclusive content. Best regards, Joseph Fisher, General Manager

December 17, 2014

Great attitude. Was annoyed that I had to take my car in for its 2nd and third recall, but Kenny's friendliness and attitude made me forget how annoyed I was. I was i More

by tigerlove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
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