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All American Ford of Hackensack

Hackensack, NJ

4.6
1,478 Reviews

520 River Street

Hackensack, NJ

07601

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1,478 Reviews of All American Ford of Hackensack

November 17, 2014

Kenneth in Service Kenneth was super friendly, and eagerly helped me with my car situation. Definitely would go to him if I have an issue with my car again. This is m More

by Yankees79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 18, 2014 -

All American Ford of Hackensack responded

Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. We’re glad that Kenneth has taken care of you and accommodated your needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, be sure to visit our Facebook page for access to our exclusive content. Best regards, Joseph Fisher, General Manager

November 08, 2014

"Rudy Porter Is the Best!!!!" My experience at All American Ford was amazing.I want to thank the hardworking support Staff of Rudy Porter, Art Liberman, Joe Ficsher and Elka Green More

by KamishaM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Liberman, Joe Fisher, Rudy Porter
Nov 10, 2014 -

All American Ford of Hackensack responded

Thank you for this amazing feedback and congratulations on the purchase of your new Ford Focus. It’s delightful to learn that Rudy, Art, Joe and Elka took care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, be sure to visit our Facebook page for access to our exclusive content. Best regards, Joseph Fisher, General Manager

November 08, 2014

Scheduled Maintenance Staff were really courteous and made sure I was taken care while waiting for the service to be completed. I was offered to use their computer's USB po More

by godtart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 10, 2014 -

All American Ford of Hackensack responded

Thank you for writing this five-star review of our service department. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, be sure to visit our Facebook page for access to our exclusive content. Best regards, Joseph Fisher, General Manager

November 07, 2014

My Experience Rudy Porter was very helpful.He answered all of my questions and made me feel very confident that I was purchasing the right car for me. More

by jordan.blakney.9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter
Nov 10, 2014 -

All American Ford of Hackensack responded

Jordan, thank you for sharing your feedback with us! We’re pleased to learn that Rudy was of such help to you. At All American Ford of Hackensack, we strive to ensure that no question or concern goes unanswered and it is of utmost importance that our guests leave our dealership confident that they made the right decision. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, be sure to visit our Facebook page for access to our exclusive content. Best regards, Joseph Fisher, General Manager

November 05, 2014

Sales manager of all time, Larry Rubin What I liked, is everything is done on the phone (negotiations, price, etc.) the only time you need to come in is when you sign the papers or for the More

by adibabboud1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Rubin
Nov 06, 2014 -

All American Ford of Hackensack responded

Thank you for this amazing feedback and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. Larry is a valuable member of our team and he will be grateful to read your nice comments. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, be sure to visit our Facebook page for access to our exclusive content. Best regards, Joseph Fisher, General Manager

November 05, 2014

Great American Ford Great experience at the dealership! Ken is always helping me with great deals and making sure that my service experience is top-notch. The phone o More

by Dc25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 06, 2014 -

All American Ford of Hackensack responded

Thank you for taking the time to leave us this terrific review! We’re elated to learn that Ken has always been helpful during your visits and that we were able to provide you with a great experience. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, be sure to visit our Facebook page for access to our exclusive content. Best regards, Joseph Fisher, General Manager

October 29, 2014

Made my life easy. I went in on a Saturday morning... mid morning... just to make an appointment for service in the coming week. Ken the serviceman took my car in then a More

by tbbogert65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
October 26, 2014

Quite satisfactory Rudy Porter, the sales representative was no only polite but very helpful to my my wife to select the car of her choice. He explained all options to u More

by bghodsi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter
Oct 27, 2014 -

All American Ford of Hackensack responded

We appreciate the time it took for you to leave us this terrific review. We’re elated to hear that Rudy was of such help to your wife in selecting the car of her choice. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. If there is anything more that we can do please come back and see us again. Take care! Also, be sure to visit our Facebook page for access to our exclusive content. Best regards, Joseph Fisher, General Manager

October 25, 2014

ford fusion first service Met by a very friendly and approachable Ken Whyte who checked me in for first oil change at 3.5k which took around 80 minutes, plenty of space in wait More

by mouldwarp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Forman
Oct 27, 2014 -

All American Ford of Hackensack responded

Thank you for sharing your experience with us and for choosing us for your vehicle’s service needs. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. We’re pleased to hear that Ken, Jerry and the rest of team were able to accommodate your needs. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Don’t hesitate to ask if there is anything else we can do to help you. Best regards, Joseph Fisher, General Manager

October 24, 2014

Great service Worked with Ken to address a recall issue and to purchase a new tire. My expectations were properly set and met. He explained that my car needed oth More

by Mike Ruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Oct 27, 2014 -

All American Ford of Hackensack responded

Mike, thank you for leaving us this wonderful review! We are glad to hear that Ken was able to address your issue and accommodate your needs. We always have our customer’s best interest in terms of what they need and do not need for their car. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Don't hesitate to call or stop in if you should have any additional questions or concerns. Also, be sure to visit us on Facebook to gain access to our exclusive specials. Best regards, Joseph Fisher, General Manager

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